Vodafone UK - Lichfield Reviews 

545
TrustScore 5 out of 5

5.0

14 Bakers Lane, WS13 6NF Lichfield, GB


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Rated 5 out of 5 stars

I went into Vodafone Lichfield to upgrade my phone. Liam was really helpful, explained everything I asked about, was knowledgeable about the different phones I was interested in and the different pla... See more

Company replied

Rated 5 out of 5 stars

Went into the Lichfield branch and spoke with Liam, who was extremely helpful, professional, and a pleasure to deal with. Made the whole experience easy thanks to his knowledge and friendly demeanou... See more

Company replied

Rated 5 out of 5 stars

Liam was polite, patient, helpful and good-humoured throughout. He was knowledgeable about products and made the process of upgrading to a new phone while still be in contract easy and seamless. We ma... See more

Company replied

Rated 4 out of 5 stars

I visited Vodafone Lichfield to upgrade my daughter’s phone. The staff were really friendly, helpful and knowledgeable which helped when deciding which device and plan to choose.

Company replied


Company details


Contact info

  • 14 Bakers Lane, WS13 6NF, Lichfield, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

545 reviews

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5.0

All reviews

(545)

42,251 reviews in the last 12 months

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Rated 5 out of 5 stars

Liam was very friendly and quick…

Liam was very friendly and quick service
Excellent customer service

7 January 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Kerry,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very competent

Very competent, quickly sorted without any fuss

6 January 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Thomas,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Will has very helpfulwith my account…

Will has very helpfulwith my account query and providing help on sorting a new phone.

3 January 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Dave,

Thank you for the wonderful review and your incredible support to the team!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was such a help to us today.

Liam was such a help to us today. We were confused about our options but he was extremely informative and understood vodafone products and deals inside out, for that reason we have renewed our contracts with unwavering confidence. Many Thanks Liam.

3 January 2026
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jayden was very helpful

Jayden was very helpful, polite and professional

22 December 2025
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Dee,

Thanks for the lovely review and fantastic support for Jayden.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jayden was good

Jayden was good

22 December 2025
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Roman,

Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy going

Easy going
Got my bill reduced
Very friendly

22 December 2025
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Toni,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We got served by Will and he was very…

We got served by Will and he was very friendly and welcoming. He helped us to get the best deals we were able to and explained everything very simply. Made the process very simple

20 December 2025
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Luke,

Thanks for the lovely review and fantastic support for Will.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service

Very helpful retail assistant Will did me a great deal very polite would highly recommend

20 December 2025
Unprompted review
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Reply from Vodafone UK - Lichfield

Hey Tammy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jayden always provides great service…

Jayden always provides great service for me, I always come back to the shop just for him.

19 December 2025
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey there,

Thanks for the lovely review and fantastic support for Jayden.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service was amazing

Service was amazing, Jayden helped me out massively. He also helped when it came to speaking to customer service.

19 December 2025
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Maria,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great friendly staff

Great friendly staff. Very helpful and thorough. Needed an upgrade for my son. Liam helped me find the best deal and explored every possible option. Also he checked to see if he could save me money on my phone. Great service.

17 December 2025
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Chris,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was so helpful and patient

Liam was so helpful and patient. 5 stars for this gentleman.

17 December 2025
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey there,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amrik was absolutely amazing

Amrik was absolutely amazing, service was really good and helped me out massively.

15 December 2025
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Lesley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Will was very helpful gave me a great…

Will was very helpful gave me a great deal.

13 December 2025
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Gareth,
 
Thanks for the lovely review and fantastic support for Will.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service from Will

13 December 2025
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Kim,
 
Thanks for the lovely review and fantastic support for Will.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, knowledgable and helpful team member. Keen to ensure we were on the best deal - saved us a fiver a month! Thanks Will!

12 December 2025
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Roche,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was really helpful and made it all…

Liam was really helpful and made it all easy and understandable. Wouldn't go anywhere else

11 December 2025
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liam was my retail advisor today he was…

Liam was my retail advisor today he was really helpful and explained all the changes on my account and made my account work for me made changing from another provider easy !
Highly recommended !!!!!!

11 December 2025
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Emma,

Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Jayden…

Great customer service from Jayden Amrik and Emma no pressure selling
understood my needs and requirements will defo go back and recommend friends and family to shop at Lichfield Vodafone

10 December 2025
Unprompted review
Vodafone UK - Lichfield logo

Reply from Vodafone UK - Lichfield

Hey Joy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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