I needed an upgrade on my phone and often dread the hassle of this. Sarah made this process so quick and seamless for me. She took on board exactly what I needed in my new contract and put together a... See more
Company replied
67 Bow Street, BT28 1BJ Lisburn, GB
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I needed an upgrade on my phone and often dread the hassle of this. Sarah made this process so quick and seamless for me. She took on board exactly what I needed in my new contract and put together a... See more
Company replied
I visited the store this morning and have been in the Lisburn store on many other occasions. The staff are always very welcoming polite and helpful in particular Daniel. He is so patient and explain... See more
Company replied
Plenty of staff available in store for queries, was able to sit down with one and discuss possible deals for a new iphone, and got the phone the same day. Although I had an issue with a cancelled orde... See more
Company replied
Sophie was excellent. Some great advice and very pleasant to talk with. Thank you. Kieran.
Company replied
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67 Bow Street, BT28 1BJ, Lisburn, United Kingdom
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Morgan is a very knowledgeable young woman, sorted out my sound issue very quickly.

Reply from Vodafone UK - Lisburn
I needed an upgrade on my phone and often dread the hassle of this. Sarah made this process so quick and seamless for me. She took on board exactly what I needed in my new contract and put together a brilliant package. Thanks for your fantastic costumer service, Sarah!

Reply from Vodafone UK - Lisburn
James was really helpful and he transferred everything from my old phone to my new phone.

Reply from Vodafone UK - Lisburn
I visited the store this morning and have been in the Lisburn store on many other occasions.
The staff are always very welcoming polite and helpful in particular Daniel. He is so patient and explains things with clarity.

Reply from Vodafone UK - Lisburn
I had a fantastic experience yesterday in store. The advice given was really helpful and I’m delighted. Big thank you to James and his colleague for their help!

Reply from Vodafone UK - Lisburn
A truly fantastic service. Really professional and courteous. Curtis is a fantastic help! Greatly appreciated.

Reply from Vodafone UK - Lisburn
I just had my phone contract upgraded today in Lisburn.
The lady who helped me was brilliant.
She explained everything very clearly and made the who experience straightforward and easy.
Thank you.

Reply from Vodafone UK - Lisburn
Great service from vodafone lisburn great job

Reply from Vodafone UK - Lisburn

Reply from Vodafone UK - Lisburn
Was struggling to get my new phone transfered and went into store to get help, Curt sorted it out for me. Great job

Reply from Vodafone UK - Lisburn
Came in to upgrade old phone, Curt sorted me out with a brand new phone and transferred it all over for me. Would highly recommend

Reply from Vodafone UK - Lisburn
Bought a phone early in the week from Jack and then when i came to pick up the phone, Curt did the tranfer for me. Great care all round

Reply from Vodafone UK - Lisburn
Went into the store to upgrade my phone and Curt got it all sorted out for me, Great job would recommend

Reply from Vodafone UK - Lisburn
Veey pleasent young man called Curt help me fix my phone as it was filled viruses. Job well done!

Reply from Vodafone UK - Lisburn

Reply from Vodafone UK - Lisburn
Awesome experience :) Saila was super helpful and a sweetheart!

Reply from Vodafone UK - Lisburn
Staff are amazing. Saila and Morgan are lovely girls and helped me out with my phone. Would recommend!!

Reply from Vodafone UK - Lisburn
Great service and advice about upgrading handset from Jack on two occasions this week. Would highly recommend him and the Lisburn store.

Reply from Vodafone UK - Lisburn
I've had a lot of trouble with my phone and Curtis and Saila helped me with getting my phones sorted

Reply from Vodafone UK - Lisburn
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