Vodafone UK - London Brixton Reviews 

528
TrustScore 5 out of 5

4.9

423 Brixton Road, SW9 8HE Brixton, GB


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Rated 5 out of 5 stars

Jahid was extremely helpful and addressed everything to me and helped me understand everything about my new contract for iPhone 17 pro and my brand new iPad Air to which I am over the moon with... See more

Company replied

Rated 5 out of 5 stars

Christina & Hana, we're very helpful and they even stayed later to ensure our issue was sorted. I will definitely recommend this store to my family and friends.

Company replied

Rated 5 out of 5 stars

Mikela was very very helpful getting my samsung galaxy S26 ultra, she went above and beyond to get the best deal, she is a credit to Vodafone. I caused her plenty of work to sort out a new contract an... See more

Company replied

Rated 5 out of 5 stars

My experience form staff weas excellent. She was patient kind a d understanding.. as a pensioner. She explained and simplify information so that I understood clearly. I'm felt sure she sold me the... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - London Brixton

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 423 Brixton Road, SW9 8HE, Brixton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

528 reviews

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1-star

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4.9

All reviews

(528)

41,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Joseph Gonsalves is an amazing…

Joseph Gonsalves is an amazing professional
I'm an older person font understand technical stuff
This guy is patient so helpful a total Legend
Give him a parish and promotion

5 February 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Selby is great the guy bloody knows…

Selby is great the guy bloody knows everything

4 February 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Helder,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very efficient

Very efficient by selby.

4 February 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer focused service

Well served by trainee Abbas with excellent support from his manager Selby. Identified exactly what I wanted in terms of adjustment to my account and signposted me to future savings. Convinced me to stay with Vodafone when I was wavering. Great customer focused service.

4 February 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey John,

Thanks for the lovely review and fantastic support for Abbas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

This is Vodafone shop very professional…

This is Vodafone shop very professional and helpful great customer care I would highly recommend 👌

31 January 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Kanika,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very kind and helpful

Very kind and helpful

26 January 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Krasimira,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gui was excellent and helped me sort…

Gui was excellent and helped me sort out my stolen phone. I am very grateful for his service :)

25 January 2026
Unprompted review
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Reply from Vodafone UK - London Brixton

Hey Theresita,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Loyal customer many years

Loyal customer many years, very happy with service recieved from selby. Will definitley reccomend brixton branch.

23 January 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Juno,

Thanks for the lovely review and fantastic support for Selby.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Selby lt was well appreciated set up…

Selby lt was well appreciated set up and product was done satisfactry and with a great deal of satisfaction andvery happy to recomend the service to friends and relatives . Kind regards.john.

22 January 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey John,

Thanks for the lovely review and fantastic support for Selby.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everything was explained very clearly…

Everything was explained very clearly and thoroughly. Very friendly and was a lot of help

17 January 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I am so glad that I came to this…

I am so glad that I came to this brunch, the staff was so helpful and kind especially Selahattin
he went out of his way, made extra effort and took significant trouble to do something beyond and showing strong positive intention and care which I’m grateful for.

13 January 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

I was persuaded to opt for a TalkMobile sim…

I was persuaded to opt for a Talk Mobile sim by a very pushy guy in a Vodafone shop in Brixton. I wanted a temporary sim for a push button phone I wanted to use just while I was waiting for a replacement iphone to arrive (on an EE contract). He specifically told me to wait until after 14 days before cancelling the sim, and because I was preoccupied with getting my new iphone sorted, I took his word - even though I only needed the phone for a few days. Now I regret this, since a rolling contract was set up, and Talk Mobile emails apparently don't accept incoming messages.I no longer have the Talk Mobile sim, so cannot make free calls to Talk Mobile customer service. I cancelled the direct debit when I realised I was still being charged, and now I'm being pursued for under £20. No webchat option is offered that I can see, so this is my last resort. I'm hoping Vodafone will sort this out for me since Talk Mobile comes under their umbrella.I only went into Vodafone because the EE shop was so busy!

2 August 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Alicia,

Thank you for sharing your experience, and I’m really sorry to hear about the inconvenience caused. We understand how frustrating this must have been, especially when you only needed a temporary SIM.

Talkmobile operates separately from Vodafone, but we absolutely want to help you resolve this. Please reach out to Talkmobile’s customer service team directly at 0333 304 8064 (standard rates apply), or you can visit their website for alternative contact options. If you no longer have the SIM, they can still verify your account using other details.

If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I wanted to comment on your employee…

I wanted to comment on your employee Karina. She is very attentive, has excellent customer service skills, is very kind and helpful, and resolves issues quickly and efficiently. I am very satisfied with her customer service; highly recommend her!

Sincerely, JP🔥

7 January 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Abel, ​

Thanks for the lovely review and fantastic support for Karina. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Selby is amazing

Selby made my experience easy not stressful at all, I didn't understand somethings and he made sure I understood and got everything I needed and more. Very good at his job and excellent customer service. Would recommend to friends!!!

3 January 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey,

Thanks for the lovely review and fantastic support for Selby.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Selby was helpful and extremely…

Selby was helpful and extremely efficient with his support! He saved me and my friends a big cost for our service! Also big shout out to Ismail!

3 January 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Shimon,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Selby needs a raise!

Selby, was an incredible person. He really sorted out my friends situation. My friends phone got stolen & he sorted him out a brand new phone upgrade & sorted out his whole life.

3 January 2026
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Jessica,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Selby is very good man for customers

Selby is very good man for customers. He helped me and gave good service. l am happy. Very kind thanks

27 December 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Margaret,

Thanks for the lovely review and fantastic support for Selby.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Selby was very helpful and very patient and help me with all the enquiries

20 December 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Andreea,

Thanks for the lovely review and fantastic support for Selby.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I'm so excited

I'm so excited, about one of your staff ruben, best customer service i have ever experienced, many thanks ruben 🙏, God bless you, so kind

Regards

Oliver

18 December 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hey Oliver,

Thanks for the lovely review and fantastic support for, Ruben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Ruben again for helping me…

Thanks Ruben again for helping me update my payment details and sorting me out with a new tablet for a great price! I really appreciate the excellent customer service that he provides!

18 December 2025
Unprompted review
Vodafone UK - London Brixton logo

Reply from Vodafone UK - London Brixton

Hi Mohammed,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ruben—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

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