Vodafone UK - London Chiswick Reviews 

306
TrustScore 5 out of 5

5.0

352-354 Chiswick High Road, W4 5TA London, GB


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Rated 5 out of 5 stars

Anthony was a perfect example of what customer service is suposed to be. He helped my friend find the best phone for her needs and explained everything in detail. He has a great bubbly personality a... See more

Company replied

Rated 5 out of 5 stars

I was Helped by Anthony and Sana. I had an issue with my phone and together they diagnosed the issue and Anthony fixed it. What amazing teamwork thanks guys.

Company replied

Rated 5 out of 5 stars

The best experience I've had at Vodafone with Rhianna. Polite, professional and helpful. Made the transition from my old phone to the new one not as scary as I thought it would be.

Company replied

Rated 5 out of 5 stars

Went in to get a new phone and Anthony talked me through all my options, not rushed at all. Actually this is my second encounter with Anthony, I decided to travel from Slough all the way here just to... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - London Chiswick

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 352-354 Chiswick High Road, W4 5TA, London, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

306 reviews

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5.0

All reviews

(306)

41,358 reviews in the last 12 months

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Rated 5 out of 5 stars

Anthony was a perfect example of what…

Anthony was a perfect example of what customer service is suposed to be. He helped my friend find the best phone for her needs and explained everything in detail.
He has a great bubbly personality and we were very happy with his service.
Thank you Anthony and we will be back soon!

6 August 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Mieke,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks again Anthony for you help

Thanks again Anthony for you help. I highly recommend chiswick Vodafone, for all your phone needs.

11 August 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Dean,

Thanks for the lovely review and fantastic support for Anthony. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was Helped by Anthony and Sana

I was Helped by Anthony and Sana. I had an issue with my phone and together they diagnosed the issue and Anthony fixed it. What amazing teamwork thanks guys.

11 August 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed helped me 2 twice as I’ve came…

Mohammed helped me 2 twice as I’ve came back to him again he’s been amazing great customer service and fast and efficient he work is clean and he’s a very helpful individual.

7 August 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

"Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

The best experience I've had at…

The best experience I've had at Vodafone with Rhianna. Polite, professional and helpful. Made the transition from my old phone to the new one not as scary as I thought it would be.

6 August 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Donna,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Incredibly helpful and kind

Incredibly helpful and kind, will come here for all my phone needs. A+

25 July 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey there,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in to get a new phone and Anthony…

Went in to get a new phone and Anthony talked me through all my options, not rushed at all. Actually this is my second encounter with Anthony, I decided to travel from Slough all the way here just to get an upgrade and be certain I get my options explained to me, Anthony did that on my first encounter. The guy is an asset to Vodafone.

8 July 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Drooling,

Thanks for the lovely review and fantastic support for Anthony. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in today for a new phone,spoke…

Came in today for a new phone,spoke with Anthony who was brilliant looking for the best deal for me,walked out with a new phone and was very happy. Thank you.x

8 July 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Dawn,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Anthony.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quality customer service from Anthony…

Quality customer service from Anthony and his colleagues!

7 July 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Julian,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We just love to say a massive thanks to…

We just love to say a massive thanks to Rhianna and to Anthony here at Vodafone UK Chiswick what a fabulous group of guys it was so helpful, trust me they had a big journey to understand, what a wonderful team. You should be. Lucky to have them on board!
Thanks again,
Peter Bishop.

7 July 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rihanna was extremely good

Rihanna was extremely good. Great service!

6 July 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Jessie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chiswick Vodafone Great Service

Mohammad served us and was incredibly friendly. Definitely good customer service which is always a must in my opinion. Very attentive and helpful. Good team player 100%!

5 July 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony was very polite and helpful…

Anthony was very polite and helpful throughout the session. He was very impressive at his job and managed to give me a great deal.

1 July 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Mehedi,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A great service experience!

I came in not being able to make calls, receive texts and data. Sana was super helpful in a professional and friendly manner. I definitely recommend Vodafone Chiswick branch. A great experience!

25 June 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Adam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sana was approachable, Calm and helpful

Sana was approachable, helpful and calm

8 June 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Katie,

Thanks for the lovely review and fantastic support for Sana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Chiswick

Sheun, Rihanna and Anthony have been super supportive with my sim plan experience as there was some technical issues. Thanks team for the constant help!!

6 June 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good experience

Very good experience with Rihanna when byuing a new iPhone. Everything went easy and smooth. Clear explanation on the contract.
Very pleased :)

6 June 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Marie-Christine,

Thanks for the lovely review and fantastic support for Rihanna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony was great!!

Anthony was great!!!

Really helpful with my upgrade and very friendly!

Will def come back when I next need phone support. Can't reccommend more highly!

21 May 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Lizzie,

Thanks for the lovely review and fantastic support for Anthony.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sana was terrific

Sana was terrific! I feel really lucky she was here when I walked in.

18 May 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony was a great help today

Anthony was a great help today. IWas unsure of what was happening with my bill and he was able to make it clear for me. He was so patient with me. He was also able to save me so much whilst keeping the same plan. Highly recommend.

18 May 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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