Vodafone UK - London Chiswick Reviews 

312
TrustScore 5 out of 5

5.0

352-354 Chiswick High Road, W4 5TA London, GB


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Rated 5 out of 5 stars

Anthony was simply amazing! I came to upgrade my phone and my son’s and Anthony managed to find us both an iphone 17 pro max and save us £40/month! He is charming yet professional. Truly great exper... See more

Company replied

Rated 5 out of 5 stars

Anthony was a perfect example of what customer service is suposed to be. He helped my friend find the best phone for her needs and explained everything in detail. He has a great bubbly personality a... See more

Company replied

Rated 5 out of 5 stars

Mohammad was absolutely excellent. He provided amazing customer service from start to finish.. friendly, patient, and genuinely helpful. His knowledge was very clear and thorough, and he explained e... See more

Company replied

Rated 5 out of 5 stars

Chiswick Vodafone is the greatest store ever. Their staff, Sana and Anthony, have been life savers on multiple occasions. I have tried to resolve the issues I encountered at multiple other Vodafone lo... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - London Chiswick

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 352-354 Chiswick High Road, W4 5TA, London, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

312 reviews

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1-star

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5.0

All reviews

(312)

40,694 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sana was approachable, Calm and helpful

Sana was approachable, helpful and calm

8 June 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Katie,

Thanks for the lovely review and fantastic support for Sana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Chiswick

Sheun, Rihanna and Anthony have been super supportive with my sim plan experience as there was some technical issues. Thanks team for the constant help!!

6 June 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good experience

Very good experience with Rihanna when byuing a new iPhone. Everything went easy and smooth. Clear explanation on the contract.
Very pleased :)

6 June 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Marie-Christine,

Thanks for the lovely review and fantastic support for Rihanna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony was great!!

Anthony was great!!!

Really helpful with my upgrade and very friendly!

Will def come back when I next need phone support. Can't reccommend more highly!

21 May 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Lizzie,

Thanks for the lovely review and fantastic support for Anthony.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sana was terrific

Sana was terrific! I feel really lucky she was here when I walked in.

18 May 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony was a great help today

Anthony was a great help today. IWas unsure of what was happening with my bill and he was able to make it clear for me. He was so patient with me. He was also able to save me so much whilst keeping the same plan. Highly recommend.

18 May 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony was extremely helpful

The store is extremely helpful. I was served by Anthony and his customer service is extremely exceptional, he goes above and beyond and made sure I left with a smile on my face

18 May 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Kabs,

Thanks for the lovely review and fantastic support for Anthony

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Needed a wifi hotspot due to broadband…

Needed a wifi hotspot due to broadband failure at home. Walked out in 15 minutes with hotspot and Sim. Anthony was fast and efficient. Thank you.

18 May 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey,

Thanks for letting us know what an amazing job we did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rihanna is the best in the world

Rihanna is the best in the world. I recommend her as the assistant manager. Thank you for her. I don't know what I do without her. She was able to do what Anthony couldn't.

14 May 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey fashvods,

Thanks for the lovely review and fantastic support for Rihanna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony was really helpful and…

Anthony was really helpful and friendly. He’s helped me find a great deal while providing everything I was looking for, I would be happy to have his service for future needs.

1 May 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony was very helpful with my new…

Anthony was very helpful with my new phone. Helping me to get used to the new screen and the best bit putting my screen protector on 😅

18 April 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Anthony and Rihanna…

Great service from Anthony and Rihanna in store today. Many thanks.

14 April 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Dhaval,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anthony was really helpful and…

Anthony was really helpful and efficient in setting up my plan.

1 April 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Met Anthony today who took his time to…

Met Anthony today who took his time to help me and was so kind and easy to talk to. Really friendly guy. A real star.

1 April 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Antony served me a Very good custom…

Antony served me a Very good custom service. Helped very much. Appreciate the warm welcome and support through the process of being in store

1 April 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Rhianna!

Superb service in regards to knowledge, patience and kindness from Rhianna at the Vodafone Chiswick store. Thank you!

18 March 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey there,

Thanks for the lovely review and fantastic support for Rhianna.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went in for an upgrade

I went in for an upgrade, which was dealt with smoothly with Anthony. He was really helpful and friendly. Explaining the offers and products clearly. An overall good experience in Vodafone

11 March 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Lucas,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammad was top class.

Mohammad was top class.
Very polite and patient with me.
Helped me with my needs and more.
I left feeling like he cared and wanted me to know Vodafone is the place to be.
Thanks Mohammad.

11 March 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer services

Was served by Anthony. Such a helpful and polite person. Very happy with today's visit

11 March 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey Hayley,

Thanks for the lovely review and fantastic support for Anthony.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We had visited the Chiswick store and…

We had visited the Chiswick store and were lucky to Find Mohammed there , who was Polite , Patient and understood our request for change of plan based on present travel scenario and adjusted the plans one by one and helped us to Save Money. Would suggest clients interested to take Vodafone to visit the CHISWICK store and meet Mohammed to get the best solution/plan possible.

5 March 2026
Unprompted review
Vodafone UK - London Chiswick logo

Reply from Vodafone UK - London Chiswick

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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