The store is newly refurbished with two floors that are well lit and air conditioned. There is plenty of room downstairs and the help desks are nicely spread apart with comfortable seats which gives y... See more
Company replied
Location
Switch locationOxford Street Barratt House 341-349, W1C 2JE London, GB
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See what reviewers are saying
Pradeep I would like to give a special thanks to Pradit at the Vodafone store on Oxford Street, near John Lewis. He is an outstanding professional and provided me with absolutely exceptiona... See more
Company replied
I recently had the pleasure of being served by Safae at the Vodafone store on Oxford Street. She went above and beyond, providing exceptional customer service. Safae took the time to understand our ne... See more
Company replied
Thanks to two outstanding staff at the Vodafone Experience Store on 341 Oxford Street. Safae went above and beyond even without the manager present. She didn’t want me to wait, so she offered t... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - London Oxford St Experience
Written by the company
Contact info
Oxford Street Barratt House 341-349, W1C 2JE, London, United Kingdom
4.9
Excellent
322 reviews
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Pradeep
Pradeep
I would like to give a special thanks to Pradit at the Vodafone store on Oxford Street, near John Lewis.
He is an outstanding professional and provided me with absolutely exceptional service. He was extremely helpful, attentive, friendly, and professional throughout the whole experience.
I’m very happy with the service I received and I highly recommend Pradeep to anyone visiting this store. I also highly recommend this Vodafone store to anyone looking for excellent customer service.
Thank you, Pradit, for the amazing service! ⭐⭐⭐⭐⭐
8 September 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hi Paulinha, thank you so much for your wonderful review and the amazing support you’ve shown for Pradeep, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Newly Refurbished and Excellent Service
The store is newly refurbished with two floors that are well lit and air conditioned. There is plenty of room downstairs and the help desks are nicely spread apart with comfortable seats which gives you some privacy. Levent was our assistant who was really most helpful and efficient in answering my questions and helping me with my requirements. Thank you Levent and thank you Vodafone.
2 September 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sehba was great at assisting me with my…
Sehba was great at assisting me with my new contract - very efficient service. Thank you so much!
4 August 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Charlotte,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sabah have been very helpful
Sabah have been very helpful, she is am amazing person with great customer service skills.
3 August 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Azim,
Thanks for the lovely review and fantastic support for Sabah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Oxford St Experience
Hey Iona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I bought a Three pay as you go SIM card…
I bought a Three pay as you go SIM card from this Vodafone store, and returned the next day as I had an issue with the sim. They sent me to Three store to fix my issue. I had to walk all the way to the other side of Oxford street for a simple fix. They didn’t even investigate the issue. Very disappointed, never visiting again!
15 July 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Noorah,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience in store.
We understand how frustrating it must have been to return with a SIM issue and then have to travel to another location for assistance. We always want our customers to feel supported, and we're disappointed to hear that you felt your concern wasn't properly investigated before being referred elsewhere.
Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - London Oxford St Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Rico was so patient and kind and made…
Rico was so patient and kind and made it all easy for me to achieve a new connection. V grateful. He’s a gem.
2 July 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Syed was very very helpful!
22 June 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Nour,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Oxford St Experience
Hey Mohammad,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Rico is a hero!
10 June 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Manpreet was knowledgable
Manpreet was knowledgable , helpful and friendly and has great customer service skills , I walked out today with everything I needed sorted . Great member of the Oxford street branch team
2 June 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Ikram,
Thanks for the lovely review and fantastic support for Manpreet.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Syed was so helpful and knowledgeable
Syed was so helpful and knowledgeable! I am very grateful for his help , a quick and reliable customer service experience. Thank you so much
6 May 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Victoria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Oxford St Experience
Hey Arefin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Melisa Bakac was absolutely lovely and…
Melisa Bakac was absolutely lovely and great!
25 April 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Shadi,
Thanks for the lovely review and fantastic support for Melisa Bakac.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Rahim couldn’t be more helpful
Rahim couldn’t be more helpful! Very happy with the service.
- Nick Randell
22 April 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Nick,
Thanks for the lovely review and fantastic support for Rahim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Christian’s service was great
Christian’s service was great, he made my day and made me laugh. He chose the best plan for me and I was really happy.
11 April 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey George,
Thanks for the lovely review and fantastic support for Christian’s.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a great service from Rahim
Had a great service from Rahim, he took me through many offer and deals. Introduced me to Vodafone with a lot information and guidance. Got me a sim contract and a fancy number. Thank you
9 April 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Amal,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Rahim is the best!
7 April 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Safae in Oxford street shop helped me a…
Safae in Oxford street shop helped me a lot. Gave me the best solution for what I needed.
Lovely person. Thank you🥰
7 April 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Natalia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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