Syed has been so helpful throughout an extreme circumstance that happened with my contract. I have never seen such attentive customer care even with paid services and in my home country. I would and w... See more
Company replied
Location
Switch locationOxford Street Barratt House 341-349, W1C 2JE London, GB
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See what reviewers are saying
The store is newly refurbished with two floors that are well lit and air conditioned. There is plenty of room downstairs and the help desks are nicely spread apart with comfortable seats which gives y... See more
Company replied
Syed was great, he listen and paid attention ti every details. Great customer service.
Company replied
I recently had the pleasure of being served by Safae at the Vodafone store on Oxford Street. She went above and beyond, providing exceptional customer service. Safae took the time to understand our ne... See more
Company replied
Company details
- Mobile network operator
- also in
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - London Oxford St Experience
Written by the company
Contact info
Oxford Street Barratt House 341-349, W1C 2JE, London, United Kingdom
4.9
Excellent
325 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Had a great service from Rahim
Had a great service from Rahim, he took me through many offer and deals. Introduced me to Vodafone with a lot information and guidance. Got me a sim contract and a fancy number. Thank you
9 April 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Amal,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Rahim is the best!
7 April 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Safae in Oxford street shop helped me a…
Safae in Oxford street shop helped me a lot. Gave me the best solution for what I needed.
Lovely person. Thank you🥰
7 April 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Natalia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent sales lady
Excellent sales lady - effortlessly
Very helpful and charming
Very patient
Saved me several trips and returns to store
Much appreciated
Thanks again so much
3 April 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Kellyann,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by safae today,wonderful…
I was served by safae today,wonderful service very kind staff
3 April 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Syed @ voda phone was very patient &…
Syed @ voda phone was very patient & helpful
1 April 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Great service and staff
Levent was very friendly gave us a great deal on a new phone would definitely recommend.
30 March 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Adrian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rico was extremely helpful i came into…
Rico was extremely helpful i came into the store stressed and he made me feel at ease and solved my issue..
Great service
Fantastic guy
28 March 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Perri,
Thanks for the lovely review and fantastic support for Rico.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely great
Ani was absolutely great. Talked me through all the options and was super helpful. Thanks very much.
28 March 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Oxford St Experience
Hey Katrina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Shakeel and Safae
Shakeel and Safae, has been Amazingggg helping me , today 😍🤗👏👏
16 March 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Antonia,
Thanks for the lovely review and fantastic support for Shakeel and Safae.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rico at Oxford St
Rico at Oxford St. is BRILLIANT! Patient, efficient and really quick!
Sarah
14 March 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Rico was amazing !
11 March 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Bogdan,
Thanks for the lovely review and fantastic support for Rico.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Oxford St Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rico showed what great customer experience is
Rico was fantastic. I had recurring problems with my order in the other Oxford Street store (including unacceptable store manager behaviour) and he managed to resolve things for me within 5 minutes of walking into his store. He also apologised repeatedly for the service I had received previously even though it had nothing to do with his unit. Absolutely admirable behaviour and service.
8 March 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey pa,
Thanks for the lovely review and fantastic support for Rico.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service was excellent
The service was excellent. The branch manager was attentive, and the staff member who assisted us, David, was very helpful, efficient, and took the time to clearly explain everything.
8 March 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Tammy,
Thanks for the lovely review and fantastic support for David.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Its exallent the service and a listening ear from Rahim again made my day.
Its exallent I meet Rahim in Bond street and he helped to terms with internet concerns as was stuck but got great relief after talking to him all was sorted Thanks to him.
2 March 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Catherine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Levent made my experience with Vodafone first class
Levent was wonderful. Calm , knowledgeable and very professional .
He was so good that from helping me with my work phone issues , he gained my personal phone business too. I moved after 25 years with EE (previously Orange) to Vodafone . Thank you Levent and congratulations
17 February 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Chiara,
Thanks for the lovely review and fantastic support for Levent.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rahim was excellent!
Rahim was excellent!! The only one that could help me.
12 February 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Ledia,
Thanks for the lovely review and fantastic support for Rahim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rico was amazing thank you for your help
Rico was amazing thank you for your help
4 February 2026
Unprompted review
Reply from Vodafone UK - London Oxford St Experience
Hey Noof,
Thanks for the lovely review and fantastic support for Rico.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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