Vodafone UK - Long Eaton Reviews 

169
TrustScore 5 out of 5

4.9

52 High Street, NG10 1LN Long Eaton, GB


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Rated 5 out of 5 stars

Sasha the store manager, along with her team were excellent! She remembered me from the time I came in before, having issues with my phone and the battery life! She explained all my options, spok... See more

Company replied

Rated 5 out of 5 stars

Mo was very kind and helpful. The customer service was amazing. They were very friendly and made the process very easy helping me understand everything.

Company replied

Rated 5 out of 5 stars

We were so happy with today’s service … Jay helped us sort out what we needed & got us the best deal that suited us. Thank you so much we really had a good visit & the staff were fab thank you 😊

Company replied

Rated 5 out of 5 stars

I had an issue with my home internet, so I came into Vodafone for help. Jay was absolutely fantastic. He explained everything clearly and made the whole process really easy. I switched my home broadba... See more

Company replied


Company details


Contact info

  • 52 High Street, NG10 1LN, Long Eaton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

169 reviews

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4.9

All reviews

(169)

40,694 reviews in the last 12 months

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Rated 5 out of 5 stars

Good people in store.

10 January 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Richard,

Thanks for the lovely review and fantastic support for our team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent team at Vodafone Long Eaton

8 January 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Paul. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mo was so helpful and so lovely

Mo was so helpful and so lovely, would definitely recommend speaking to him if you have any problems.

8 January 2024
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Georgia. Thank you for your review for Mo. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fhalak was amazing with my experience…

Fhalak was amazing with my experience at Vodafone . He then told me all the best deals I would be able to get and we ended up with a contract for me and my daughter , what a legend and what an amazing store

23 December 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into long Eaton branch and bought…

Went into long Eaton branch and bought a new iPhone. The lads there were very helpful and friendly

Highly recommend

16 December 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Joe,

Thanks for taking the time to review and share this feedback for our store.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from the boys in…

Brilliant service from the boys in store.

8 December 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Jane,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from the long Eaton…

Amazing service from the long Eaton staff today fhalak and Jay

8 November 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Michael,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Excellent service

3 November 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Kathleen,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The customer services were fantastic

The customer services were fantastic! They helped me with everything I needed help with and made the upgrade easy as possible! Fhalak and jay had great customer service and were polite and helpful

5 November 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Honestly l had good experience

Honestly l had good experience. All my issues were sorted out by Danielle

27 October 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Graham,

It's great to hear about your recent experience. Thanks for reviewing and haring your feedback for Danielle.

If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Danielle was very helpful and I was…

Danielle was very helpful and I was very satisfied thankyou

26 October 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Sheila,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into store to get phone looked at…

Went into store to get phone looked at as it was giving me issues. Guy in store called Mo, helped this old man and all working fine now.

26 October 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Colin is an absute star

Colin is an absute star. Always happy to help and always with a smile. If all high street stores had his enthusiasm it would make shopping a delight

17 October 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Ady,

Thanks for the lovely review and fantastic support for Colin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer services

Fhalak has helped us get amazing phone deals. He has a very good customer service and always makes us feel welcomed. Whenever I have a question or I am confused about anything, he would always try to find a solution and give me clarity.

7 October 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nice staff and easy to locate the store

23 September 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely staff.

11 September 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely staff and brilliant servants to…

Lovely staff and brilliant servants to Vodafone.

3 September 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Alison,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from the boys in…

Excellent service from the boys in store.

18 August 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hey Sheila,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience

4 August 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

Very staff. Nothing is ever too much trouble.

7 June 2023
Unprompted review
Vodafone UK - Long Eaton logo

Reply from Vodafone UK - Long Eaton

Hi Maggie,

Thanks for your support and review for our Long Eaton store.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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