Vodafone UK - Loughton Reviews 

462
TrustScore 5 out of 5

5.0

210 High Road, IG10 1DZ LOUGHTON, GB


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Rated 5 out of 5 stars

Wali and afar were absolutely amazing at helping us transfer all our data and dealing with buying new phones and contracts. They were extremely patient, helpful and informative

Company replied

Rated 5 out of 5 stars

I came into the Loughton branch with my phone completley broken, would not turn on i was so stressed out. I came to purchase a new phone, never been with vodaphone and never had a contract always brou... See more

Company replied

Rated 5 out of 5 stars

I came into the Vodafone shop for help and Mirza gave me very good help. I've been in before to the voda phone shop and I always find that I get the help I need. And that's why I stay with vodophone,... See more

Company replied


Company details


Contact info

  • 210 High Road, IG10 1DZ, LOUGHTON, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

462 reviews

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5.0

All reviews

(462)

40,266 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely amazing service and so…

Absolutely amazing service and so helpful ! Thank you Abbas

5 July 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Denise,
Thanks for the lovely review and fantastic support for Abbas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbas at Loughton gave a very good…

Abbas at Loughton gave a very good service

5 July 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbas was very helpful

Abbas was very helpful. I am so happy with the service received. Thank you! Couldn’t recommend enough!

29 June 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Jessica,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Two top assistants Afzal and Wali

Two top assistants Afzal and Wali! Went above and beyond to assist me which was greatly appreciated

25 June 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Antony,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All done effortless

All done effortless

21 June 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Georgios,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Afzal was very helpful and friendly as…

Afzal was very helpful and friendly as regards to Cudtomer service

19 June 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hi Vincent, thank you so much for your wonderful review and the amazing support you’ve shown for Afzal , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Wali was amazing and very helpful and…

Wali was amazing and very helpful and arranged everything with great help

19 June 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbas was very helpful and polite

Abbas was very helpful and polite , explained everything so well , good service

17 June 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good experence

Very good experence

11 June 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Ian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good experience

Very good experience

11 June 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Bashkim,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fine very great

Fine very great

9 June 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Barry,

Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a fantastic experience at Vodafone…

Had a fantastic experience at Vodafone Loughton’s.your staff member went above and beyond to help me. I was very grateful thank you

1 June 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wali was such a delight

Wali was such a delight. He helped turned on my iPhone to receive 5G, and offered big discount on SIM and broadband.

1 June 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Rob,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Wali.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I m happy coustumer for 3 years

27 May 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Elena,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always so helpful

21 May 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Janine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

They was very helpful and I’m very…

They was very helpful and I’m very happy with the deal that they made me.

16 May 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Maribel,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good services

Good services

14 May 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey William,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Afzal & Wali solved an issue I was…

Afzal & Wali solved an issue I was having very quickly. Expert knowledge and problem solving. Many thanks.

11 May 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Daniel,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service - Mirza

9 May 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey James,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service from Mirza

Very good service from Mirza, very helpfull and knowledgeable. He helped me finding the best 5g home internet. Highly Recommanded.

8 May 2026
Unprompted review
Vodafone UK - Loughton logo

Reply from Vodafone UK - Loughton

Hey Pierre,

Thanks for the lovely review and fantastic support for Mirza.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

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