Vodafone UK - Lowestoft Reviews 

152
TrustScore 5 out of 5

4.9

65/67 London Road, NR32 1LS Lowestoft, GB


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Rated 5 out of 5 stars

Really good experience at the Vodafone Lowestoft store. We went in looking for a new business phone and tariff, mainly wanting to keep the monthly cost sensible while still having something flex... See more

Company replied

Rated 5 out of 5 stars

Excellent experience! Provided me with all the information I needed to choose an amazing phone deal! Thank you so much Scott Page for all the care and support! Would highly recommend a friend or famil... See more

Company replied

Rated 5 out of 5 stars

We needed specialist advice on remote WiFi connectivity and James sorted out the whole issue for us in no time at all, including an excellent deal and an upgrade. We were fortunate to find him free an... See more

Company replied

Rated 5 out of 5 stars

From the moment we arrived at Vodafone Lowestoft, the service was outstanding. James knew exactly what I needed and he explained everything in fine detail. It was refreshing to see the care and attent... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Lowestoft

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 65/67 London Road, NR32 1LS, Lowestoft, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

152 reviews

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1-star

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4.9

All reviews

(152)

41,878 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sophie in Lowestoft

Sophie in Lowestoft: patience and helpfulness, thank you

16 May 2023
Unprompted review
Vodafone UK - Lowestoft logo

Reply from Vodafone UK - Lowestoft

Hi Sarah. Thank you for your review for Sophie. It's always lovely to read such great feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

James, Scott & Lucas all contributed to make my visit to the store worthwhile. The level of customer service they offered was brilliant and so rare these days

13 April 2023
Unprompted review
Vodafone UK - Lowestoft logo

Reply from Vodafone UK - Lowestoft

Hi Glenis,

Thanks for this review and sharing your experience in store. It's great feedback for James, Scott and Lucas.

My team on Social Media also thrive on providing excellent service. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

The staff in lowestoft and especially…

The staff in lowestoft and especially Lucas, are always fantastic. Can't fault them.

12 April 2023
Unprompted review
Vodafone UK - Lowestoft logo

Reply from Vodafone UK - Lowestoft

Hi Helen,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Better than the last lot

Great banter with the staff! Very friendly and knowledgeable. Made me feel at home and cared about.
Massive improvement to the old team. No longer going to dread redoing it.

6 April 2023
Unprompted review
Vodafone UK - Lowestoft logo

Reply from Vodafone UK - Lowestoft

Hey. Thank you for your support and feedback. Which store did you recently visit so we're able to feed this back to the team directly?

Thanks again,
Vodafone Social Media Team

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