Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me... See more
Company replied
Location
Switch location9 Mill Street Mall, Grosvenor Centre, SK11 6AJ Macclesfield, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very outstanding service from Luke. Really helpful up and beyond. Looking for solutions when the easiest way did not work.
Company replied
Called in as Sister in laws Doro phone had a electrical issue ,as in looked like it had set alight while charging The manager Patrick took charge of the issue , explaining that the phone was onl... See more
Company replied
Always the most helpful staff at Vodafone Macclesfield, doesn’t matter who you get, they can’t do enough for you. A nice calm atmosphere too.
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Macclesfield
Written by the company
Contact info
9 Mill Street Mall, Grosvenor Centre, SK11 6AJ, Macclesfield, United Kingdom
4.9
Excellent
358 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy with vodafone macclesfield Kevin…
Happy with vodafone macclesfield Kevin always looks after me
15 August 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Gillian,
Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Happy with service for information for…
Happy with service for information for going aboard and data usage thanks kev
13 August 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Billy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly
Friendly, helpful, professional, money saving - Kevin and Finley 23/7 and 11/8 and 12/8
23 July 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very outstanding service from Luke
Very outstanding service from Luke. Really helpful up and beyond. Looking for solutions when the easiest way did not work.
8 August 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
"Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Kevin was helpful with issues relating…
Kevin was helpful with issues relating to an app which I downloaded. Great service.
29 July 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Always the most helpful staff at…
Always the most helpful staff at Vodafone Macclesfield, doesn’t matter who you get, they can’t do enough for you. A nice calm atmosphere too.
16 July 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Laura,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Kevin thank you.
Excellent service from Kevin thank you.
8 July 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Irene,
Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kevin is an amazing staff
Kevin is an amazing staff. All great when need help with phone. Thank you
7 July 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Van,
Thanks for the lovely review and fantastic support for Kevin
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kev thanks very much a big help…
Kev thanks very much a big help vodafone macclesfield
7 July 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Kenneth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service from Luke…
Excellent customer service from Luke and Bill. Quick, informed and professional. They made buying a new phone with my 7 and 4 year old a lovely experience.
4 July 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Louise,
Thanks for the lovely review and fantastic support for Luke and Bill.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank for deleting virus apps and…
Thank for deleting virus apps and fixing my phone yet again great service from kev
4 July 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Ann,
Thanks for the lovely review and the fantastic support you’ve shown for Kev.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank your for excellent care of me and…
Thank your for excellent care of me and my phone and bills really did help me I appreciate it cheers kev
4 July 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kev was very good he helped me thank…
Kev was very good he helped me thank you vodafone.
4 July 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Valerie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Kev was super helpful
Kev was super helpful , definitely a 5 star performance
3 July 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very please with all the info Kevin…
Very please with all the info Kevin gave us.
23 June 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Dave,
Thanks for the lovely review and fantastic support for Kevin. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paddy at Macclesfield very helpful
17 June 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Its really good to deal with a real…
Its really good to deal with a real person called kevin not a bot thank you
16 June 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Finley in the Macclesfield branch did a…
Finley in the Macclesfield branch did a great job saving on the tariffs and sorting new phones out
6 June 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Mark,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support forFinley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy with the service kev many…
Very happy with the service kev many thanks
2 June 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Philippa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful very patient effecician…
Very helpful very patient effecician thank kev
2 June 2026
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.