Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me... See more
Company replied
9 Mill Street Mall, Grosvenor Centre, SK11 6AJ Macclesfield, GB
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Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me... See more
Company replied
Called in as Sister in laws Doro phone had a electrical issue ,as in looked like it had set alight while charging The manager Patrick took charge of the issue , explaining that the phone was onl... See more
Company replied
Very outstanding service from Luke. Really helpful up and beyond. Looking for solutions when the easiest way did not work.
Company replied
Fabulous service, as always. Kev is a superstar, very patient. Kev always looks to get us the best outcome possible and spends time explaining the deals available. We've been with Vodafone many yea... See more
Company replied
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9 Mill Street Mall, Grosvenor Centre, SK11 6AJ, Macclesfield, United Kingdom
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Great service by kev fixed my calls on my phone which were not working thanks kev

Reply from Vodafone UK - Macclesfield

Reply from Vodafone UK - Macclesfield
Josh was brilliant, expalaining everything, showing all options I have, definitely worth give it a visit

Reply from Vodafone UK - Macclesfield
Thanks for helping me today issues fixed

Reply from Vodafone UK - Macclesfield
Went to the Macclesfield branch for a problem with the data on my son's mobile. Josh was very efficient and sorted out the problem immediately

Reply from Vodafone UK - Macclesfield

Reply from Vodafone UK - Macclesfield
Extremely helpful fast service thanks kev

Reply from Vodafone UK - Macclesfield
Great service solves problem very quickly thank kev

Reply from Vodafone UK - Macclesfield
Thank s kev Macclesfield vodaphone been really helpful and pleasant to talk to

Reply from Vodafone UK - Macclesfield
Kev very helpful and patient our problems are sorted. Thanks Vodafone Macclesfield and Kev.

Reply from Vodafone UK - Macclesfield
Very present stay and helpful could not ask for more in Vodafone Macclesfield thank kev

Reply from Vodafone UK - Macclesfield
Vodaphone macclesfield staff are very helpful. Professional and friendly. Very knowledgeable. Always service with a smile and lots of patience with technophobe like me. Thank you William.

Reply from Vodafone UK - Macclesfield
Great sevice via kev in. Vodafone macclesfield

Reply from Vodafone UK - Macclesfield
Happy with service received today by kev in Vodafone Macclesfield

Reply from Vodafone UK - Macclesfield
Excellent customer service, extremely helpful and knowledgeable

Reply from Vodafone UK - Macclesfield
I came into the store because I was having trouble sorting a SIM only plan from the website. Kevin in the Macclesfield store was able to solve my problem straight away, he was very helpful and explained through everything fully with me. Extremely happy with the customer service he provided.

Reply from Vodafone UK - Macclesfield
Patrick has been brilliant with helping my father with his phone. He easily changed the number for another contract that was done by my dad which made a lot of things easier for us. Thank you so much for your patience with the work!

Reply from Vodafone UK - Macclesfield
Kevin sorted out my phone which wasn't charging and while it was running updates fixed contracts for the rest of the family to be up to date. It was quick and painless. Thanks gir great service.

Reply from Vodafone UK - Macclesfield
William (Bill) was brilliant. Explained everything very clearly and helped us sort everything out. He was very kind and polite as well as patient. We love our new phones and Bill helped us get to grips with the new features.

Reply from Vodafone UK - Macclesfield
Leon made changing phones really easy. He was very professional and infornative

Reply from Vodafone UK - Macclesfield
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