Vodafone UK - Manchester Trafford Reviews 

605
•
TrustScore 5 out of 5

4.8

Unit L30 , Trafford Centre, M17 8BL Manchester, GB

•

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Rated 5 out of 5 stars

Roxana was very good at explaining all options when upgrading to a an iPhone 18. Roxana was very knowledgable and very friendly. She is a credit to Vodaphone.

Company replied

Rated 5 out of 5 stars

It was amazing. Rumail is a superstar. Very courteous and polite. Very professional too. Gave me all the info I asked for. Great service.

Company replied

Rated 5 out of 5 stars

Rumail was great in explaining everything, making sure we had the package that suited us and not just selling the most expensive package. He made sure we understood what was happening and that we were... See more

Company replied

Rated 5 out of 5 stars

Danish & rumail were super helpful worked hard to get us the best deal and had amazing customer service. So much so my partner was convinced to switch to Vodafone aswell !

Company replied


Company details

  1. Mobile network operator
  2. Internet provider
  3. Mobile Phone Shop
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Manchester Trafford

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit L30 , Trafford Centre, M17 8BL, Manchester, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

605 reviews

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4.8

All reviews

(605)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rumail was very excellent with his…

Rumail was very excellent with his service, professional, clear communication, patience and explained everything throughly. Very pleased with the service.

26 September 2026
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Lorna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rumail was great

Rumail was great. Really efficient and friendly will definitely return when my upgrade is due

25 September 2026
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Instore experience

Overall experience instore was not the best , but after dealing with kian he made the experience a lot better for me he's calm and very knowledgeable and professional , he does his up most to get you the best deal that he can , he tells you everything you need to know step and step which puts your mind at rest , if i need a upgrade or any advice regarding my phone or repair I will be visiting kian again

22 September 2026
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

"Hey Carlo,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Roxana was very good at explaining all…

Roxana was very good at explaining all options when upgrading to a an iPhone 18. Roxana was very knowledgable and very friendly.
She is a credit to Vodaphone.

23 September 2026
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Nuchjaree,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Roxana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy rumail very helpful and good at…

Easy rumail very helpful and good at his job

20 September 2026
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Rosie,

Thanks for the lovely review and the fantastic support you’ve shown for Rumail.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Rumail in…

Great customer service from Rumail in store , clear communication and made my upgrade easy and fast

19 September 2026
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Dave,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rumail was very knowledgable

Rumail was very knowledgable, thorough and polite and secured us a great deal.

17 September 2026
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Jon,

Thanks for the lovely review and fantastic support for Rumail.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rumail - great experience getting sim only contract

Got a very good deal from Rumail after he went through all the different type of sim only contacts with me. He was very friendly patient and efficient

17 September 2026
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Danielle,

Thanks for the lovely review and fantastic support for Rumail. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

After having a stressful experience trying to get this resolved, Rumail made the whole process so much easier Really appreciate the effort he put in and the fact that he actually found a solution. Brilliant customer service

16 September 2026
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Sadia,

Thanks for the lovely review and fantastic support for Rumail.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rumail was really helpful guided me to…

Rumail was really helpful guided me to choose the best offer for myself.
Create Ratail adviser :) 100% satisfied

15 September 2026
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Doris,

Thanks for the lovely review and fantastic support for Rumail. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service with rumail

15 September 2026
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rumail Wes very helpful and also got me…

Rumail Wes very helpful and also got me a discount on a deal.

15 September 2026
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Stan,

Thanks for the lovely review and fantastic support for Rumail.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean at the Trafford centre was so…

Sean at the Trafford centre was so helpful is securing us the new iPhone ! He was so kind and knowledgable

13 September 2026
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from Aya

Excellent customer service from Aya

13 September 2026
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rumail explained everything very…

Rumail explained everything very thoroughly for my new phone and contract

12 September 2026
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Joanne,

Thanks for the lovely review and fantastic support for Rumail.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent operator!!

Excellent operator!!! . Very helpful and tenacious. Thank you so much!!!

11 September 2026
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Kate,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good sto speak to somebody face to face

Good sto speak to somebody face to face

11 September 2026
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Kelly,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from rumail

11 September 2026
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Carl,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danish & rumail were super helpful…

Danish & rumail were super helpful worked hard to get us the best deal and had amazing customer service. So much so my partner was convinced to switch to Vodafone aswell !

10 September 2026
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

This is fantastic to hear! We really appreciate the feedback about the excellent service and how it led to your partner joining us too.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

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