Danish & rumail were super helpful worked hard to get us the best deal and had amazing customer service. So much so my partner was convinced to switch to Vodafone aswell !
Location
Switch locationUnit L30 , Trafford Centre, M17 8BL Manchester, GB
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Rumail was great in explaining everything, making sure we had the package that suited us and not just selling the most expensive package. He made sure we understood what was happening and that we were... See more
Company replied
Rumail kindly helped me with a problem I was having with my phone. Everything was explained to me in a professional and confident manner. I have now updated my phone. Excellent customer service.
Got my 2 new phones sorted with Sean. He had great customer service and overall was a lovely lad, ill be looking into the tablet you recommended!
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Manchester Trafford
Written by the company
Contact info
Unit L30 , Trafford Centre, M17 8BL, Manchester, United Kingdom
4.8
Excellent
584 reviews
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Great Customer Service Kian!!!
The sales advisor Kian was very attentive and provided excellent customer service. Very personable young man. I was in Vodafone for a considerable amount of time but he made me feel very comfortable. I was offered a bottle of water due to the length of time I was in the shop. Great customer service!!
7 January 2026
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Sharon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I would like to thank Kian at Vodafone
I would like to thank you Vodafone Trafford centre branch for helping with the issue of getting my number back which I lost during the porting process. The real star and hero is the boy Kian who listened to me and sorted my problem in less than 5 min.
For me Kian is the saviour !
17 December 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Irshad,
Thanks for the lovely review and fantastic support for Kian.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kian is truly top-notch—polite
Kian is truly top-notch—polite, professional, helpful, and patient. We were extremely pleased with the plan he offered us, and his exceptional service made the entire experience smooth and reassuring.
Thank you, Kian.
14 November 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Sarah helped me so much
11 October 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Sarah is very helpful and incredibly nice.
Sarah helped and was incredibly nice. Thank you.
23 September 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ben was great today
Ben was great today, explained everything and next steps!
22 September 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jacob was an absolute legend first…
Jacob was an absolute legend first person in 18 month who has actually helped me and sorted the problem out thank you
20 September 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Really good service from Ayesha
Really good service from Ayesha, was very straight forward and helped us out a lot
11 September 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Kian was very friendly and presented…
Kian was very friendly and presented very good service when we asked him about different options to choose the one best suit us.Thank you Kian.
10 September 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Hanan,
Thanks for the lovely review and fantastic support for Kian.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Manchester Trafford
Hey BEverly,
Thanks for the lovely review and fantastic support for Ritaj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpfull and knowledge very good
4 September 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
We are happy to hear that our assistance was helpful and our knowledge was beneficial to you. Thank you for your positive feedback!
Thanks,
Vodafone Social Media Team
Me and my partner went in for a new…
Me and my partner went in for a new phone and ended up with two new phones and a tablet, jacob was very informative, helpful and funny through out, made us very comfortable and even got me a coffee after we knocked mine over,
Please tell him thank you for his help
29 August 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
It's amazing to hear you enjoyed your experience! We appreciate you mentioning how informative, helpful, and funny the employee was. Thank you for taking the time to leave this fabulous review.
Thanks,
Vodafone Social Media Team
Jacob was great help today taking the…
Jacob was great help today taking the time to explain and assist.
4 September 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jacob has been very informative and…
Jacob has been very informative and helped us switch from EE to Vodafone.
Great explanation of the process.
4 September 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced! Welcome aboard.
Thanks,
Vodafone Social Media Team
Sarah was amazing at her job and got my…
Sarah was amazing at her job and got my friend his dream phone. Great service over all.
4 September 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Kian is a wonderfully helpful young…
Kian is a wonderfully helpful young man, who was very patient and kind and understanding. Thank you very much Kian.
4 September 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
We're happy to hear that our team member was so helpful! We appreciate you taking the time to share your experience.
Thanks,
Vodafone Social Media Team
Purchase of new phone
Kian the sales person in the Vodafone shop in The Trafford Centre, Manchester was very efficient, friendly, with excellent customer service skills. I did everything I asked of him. He went the extra mile. Nothing was too much trouble for him.
2 September 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
We appreciate your wonderful review and are so glad to hear about the great support you received.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Manchester Trafford
Thanks for the review,
Vodafone Social Media Team
I went into the Vodafone store at the…
I went into the Vodafone store at the Trafford centre with no idea as to which phone to purchase. I sat with Ayesha and her customer service was brilliant. She showed me all phones available and went out of her way to look for the most affordable and suitable price plan for me. Very friendly and professional too.
2 September 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
We're happy to hear that you received brilliant customer service at our Trafford store. We appreciate your positive feedback and thank you for sharing your experience.
Thanks again,
Vodafone Social Media Team
Sarah was brilliant
Sarah was brilliant
She helped to sort out my App.
2 September 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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