Rumail was great in explaining everything, making sure we had the package that suited us and not just selling the most expensive package. He made sure we understood what was happening and that we were... See more
Company replied
Location
Switch locationUnit L30 , Trafford Centre, M17 8BL Manchester, GB
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See what reviewers are saying
Rumail kindly helped me with a problem I was having with my phone. Everything was explained to me in a professional and confident manner. I have now updated my phone. Excellent customer service.
Got my 2 new phones sorted with Sean. He had great customer service and overall was a lovely lad, ill be looking into the tablet you recommended!
Company replied
Changed my sim card Sarah was very pleasant and knowledgeable regarding the service vidaphobe offered She went through every step with me. Highly recommend Sarah.Really pleased with the service.
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Manchester Trafford
Written by the company
Contact info
Unit L30 , Trafford Centre, M17 8BL, Manchester, United Kingdom
4.8
Excellent
583 reviews
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Saved money
I visited the vodaphone store today as my sim card was playing up and Daniel who served me was excellent I have a new phone & broadband and have saved money, thank you Daniel I would recommend Daniel to any of my friends & family if they need a new phone. Thank you.
26 April 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Julie,
Thanks for the lovely review and fantastic support for Daniel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was served by Kian
Was served by kian, was amazing friendly service, got me a great deal on the newest iphone and was very patient though all my questions. Amazing service!
18 April 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Buckley,
Thanks for the lovely review and fantastic support for Kian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jacob was very helpful and efficient…
Jacob was very helpful and efficient with reviewing my plans and getting me into the best plan for all the phones
22 April 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Manchester Trafford
Hey Kerry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kian was very helpful
Kian was very helpful, made sure he got us the best deal will 100% recommend him to anybody
18 April 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Ellie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The adviser called Jacob was the most…
The adviser called Jacob was the most helpful person I have ever encountered in a Vodafone shop. He was so patient, explaining everything as we went along sorting my phones and iPads out.
Thank you Jacob!
16 April 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Val,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Barry was great very helpful
Barry was great very helpful. Good information and advice throughout.
16 April 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Adam,
Thanks for the lovely review and fantastic support for Barry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Easy peasy - thanks Jacob!
Jacob in the Trafford centre was so informative and friendly. He made the whole experience seamless
5 April 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Alanya,
We really appreciate your wonderful review and the amazing support for Jacob.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Jacob review
Jacob was very helpful and informative and answered all questions I needed. Gave me multiple options for all decisions and happy with my purchases
3 April 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Ellie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Glenn the lookalike
Jacob (Glen) was working alongside Hamish today both brilliantly accommodating and helpful! Had a great time and walked away happy! Thank you
2 April 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Gary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jacob was amazing also known as Glen ;)…
Jacob was amazing also known as Glen ;) made two customers very happy and a 10 year old little girl. Thanks a lot Jacob
2 April 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Leah,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant customer service from Jacob…
Brilliant customer service from Jacob took the deal due to him top lad
22 March 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Mr Shan,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jacob was brilliant
Jacob was brilliant. Explained the process thoroughly and clearly cared about the customer experience. It was a pleasure to chat with him and I’d recommend his services.
21 March 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Tom,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Easy going and a bit of a comedian
Easy going and a bit of a comedian. Thats Jacob
18 March 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hello Mizanur,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great guy very helpful and clear
Great guy very helpful and clear
Fantasy service
Thanks Jordan
16 March 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Craig,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Best services by ketan
Best services by ketan
He helped me alot and solved my all queries
15 March 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Really good customer service from…
Really good customer service from Jacob. Very attentive and got me the best deal. Came out with what I wanted and more!
15 March 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
We have been looked after by Ketan
We have been looked after by Ketan. Ketan took time to show us all options and explained all the different price plans and found the one most suited to my needs. Ketan was friendly and extremely helpful and nothing was too much trouble for him.
15 March 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Sign up for Fibre broadband with Ketan
Sign up for Fibre broadband with Ketan. He was absolutely marvellous. Explained the whole process and billing information very clearly.
Can't say the same for the other staff members present that day. Came across very rude and abrupt. Ketan was a breathe a fresh air.
15 March 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Gavin,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very friendly very helpful & all…
Very friendly very helpful & all questions were answered with the right information we needed. Thanks to Jacob for helping with our new phone 😀
14 March 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Erroll,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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