I have received excellent service from Tim in the Marlborough office. He has helped me select a new phone and set everything up on the new phone. His customer care and attention to detail are exempl... See more
Company replied
Location
Switch location108 High Street, SN8 1LT Marlborough, GB
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Tesh was extremely helpful on an off the cuff visit followed by Paul completing the deal a few days later - very clear, patient and kind with getting me a new phone and deal for my needs and saving wh... See more
Company replied
The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... See more
Company replied
Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... See more
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Company details
- Mobile network operator
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Marlborough
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
108 High Street, SN8 1LT, Marlborough, United Kingdom
4.9
Excellent
239 reviews
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Brilliant service in Marlborough when I…
Brilliant service in Marlborough when I bought a new phone , towards the end of the day! Friendly and helpful . Thank you
18 September 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Susan,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have received excellent service from…
I have received excellent service from Tim in the Marlborough office. He has helped me select a new phone and set everything up on the new phone. His customer care and attention to detail are exemplary.
19 September 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Ingrid,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy was brilliant thank you so much!
18 September 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Carol,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul & Tesh were extremely helpful on an off…
Tesh was extremely helpful on an off the cuff visit followed by Paul completing the deal a few days later - very clear, patient and kind with getting me a new phone and deal for my needs and saving where I can!
18 September 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Hannah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
THE YOUNG LADY CALLED AMY WENT ABOVE…
THE YOUNG LADY CALLED AMY WENT ABOVE AND BEYOND EVERYTHING SHE DID FOR ME AND REALLY COULDN'T HAVE BEEN MORE HELPFUL. PLEASE LOOK AFTER HER AS SHE IS A BIG ASSET TO VODAFONE
11 September 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey lavinia,
Hey ,ks for the lovely review and the fantastic support you’ve shown for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy was amazing
Amy was amazing. Helped me set up my new phone. Thank you!
10 September 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hi Jason, thank you so much for your wonderful review and the amazing support you’ve shown for Amy, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Reply from Vodafone UK - Marlborough
Hey Judith. This is fantastic to hear! We really appreciate the feedback about our team member. It's wonderful to know they provided such a positive experience.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Amy was just awesome yet again
Amy was just awesome yet again.
So helpful with changing phone settings 😁
5 September 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks a lot to Tim and Amy at Vodafone…
Thanks a lot to Tim and Amy at Vodafone Marlborough! Very helpful and capable and gave me a hand transferring my info from one phone to the other.
4 September 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Iain,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Marlborough
Hey Sally,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shop staff good Vodafone useless.
Member is staff in Marlborough shop were trying so hard to sort problem but needed help via live link. Absolutely useless. In shop for over an hour and still here. Will be looking to change account.
4 September 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hello Tracey,
I'm really sorry to hear that your experience with our customer service hasn't met your expectations. We aim to provide helpful and respectful support at all times.
Please reach out to us with more details, so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider. You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Marlborough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The two members of staff in the…
The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only two salespeople working non‑stop, the delay was unavoidable.It is not fair to place VF staff under such sustained pressure. They delivered excellent service despite the circumstances, but the store clearly needs better staffing to support both customers and employees.
31 August 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hello Sarah,
I'm really sorry to hear our customer service didn't meet your expectations. We strive to be helpful, and this isn't the experience we want for you.
Please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider.
You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Tim was amazing so friendly and…
Tim was amazing so friendly and helpful. Explained everything clearly. Will definitely use this store in Marlborough again.
18 August 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey JG
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Efficient service and great deal
Amy, who served us, was helpful, friendly and 100% focused on saving us money but without lots of sales lingo. Offered us a great deal on son's new phone amd also saved us money on the broadband.
15 August 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Sarah,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tesh
Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation
14 August 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hi Elizabeth, thank you so much for your wonderful review and the amazing support you’ve shown for Tesh, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Tim in the Marlborough Vodafone store…
Tim in the Marlborough Vodafone store was so kind and helpful setting up my new phone after I tried for hours! Fantastic service thank you.
12 August 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Donna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Marlborough
Hey Robert,
Thanks for the lovely review and fantastic support for Tesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tesh had great knowledge and sorted all…
Tesh had great knowledge and sorted all my issues with a new phone
8 August 2026
Unprompted review
Reply from Vodafone UK - Marlborough
"Hey Angela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Exceptional kindness and patience
Exceptional kindness and patience. Expertise from Tesh
8 August 2026
Unprompted review
Reply from Vodafone UK - Marlborough
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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