Thanks a lot to Tim and Amy at Vodafone Marlborough! Very helpful and capable and gave me a hand transferring my info from one phone to the other.
Location
Switch location108 High Street, SN8 1LT Marlborough, GB
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See what reviewers are saying
Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation
Company replied
The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... See more
Company replied
Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Marlborough
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Contact info
108 High Street, SN8 1LT, Marlborough, United Kingdom
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Reply from Vodafone UK - Marlborough
Tim at the Marlborough store went over…
Tim at the Marlborough store went over and above to help us non-techie customers to set up a new phone. We are very appreciative.

Reply from Vodafone UK - Marlborough
Excellent service from Tim transferring…
Excellent service from Tim transferring data to my new phone.

Reply from Vodafone UK - Marlborough
Excellent service from the technical…
Excellent service from the technical assistant Tim

Reply from Vodafone UK - Marlborough
Tim was very helpful and had a friendly…
Tim was very helpful and had a friendly face. Tina Dorland.

Reply from Vodafone UK - Marlborough
Fabulous service by Tim.
Fabulous service by Tim.
Very patient. Tim answered all my questions. Installed all necessary apps and delivered a super service.

Reply from Vodafone UK - Marlborough
Excellent service from Tesh who sorted…
Excellent service from Tesh who sorted me out with a new phone on a great deal

Reply from Vodafone UK - Marlborough
Tesh
Visited the Vodafone store in Marlborough- knowledgeable staff who effortlessly transitioned me from my old phone to a new iPhone. Gave me the options with regards to price plans and advised accordingly.

Reply from Vodafone UK - Marlborough
Tim was extremely helpful in the…
Tim was extremely helpful in the Marlborough shop, as he smoothly processed my order for a new phone, before kindly helping to transfer all my data across to it from my old phone. Excellent customer service all round!

Reply from Vodafone UK - Marlborough
Tesh is very helpful
Tesh is very helpful, assisted greatly with my understanding and what options were available. Great service.

Reply from Vodafone UK - Marlborough
Tim was very insightful and efficient
Tim was very insightful and efficient. He explained the pricing of each option thoroughly and showed genuine interest in how my mum was. Very satisfied thank you.

Reply from Vodafone UK - Marlborough
Tim was brilliant at resolving various…
Tim was brilliant at resolving various issues, transferring all my data from an broken old phone, and arranging two new contracts to suit my budget. He was also helpful and unpatronising

Reply from Vodafone UK - Marlborough
Brilliant service from Tesh who was…
Brilliant service from Tesh who was very patient and insightful

Reply from Vodafone UK - Marlborough
Tim has been very helpful setting up my…
Tim has been very helpful setting up my partners new phone

Reply from Vodafone UK - Marlborough
Timothy was very efficient and gave…
Timothy was very efficient and gave clear explanations.

Reply from Vodafone UK - Marlborough
Staff are extremely knowledgeable and…
Staff are extremely knowledgeable and very helpful.
Sorted out all my queries and my upgrades.
Thank you

Reply from Vodafone UK - Marlborough
Exemplary customer service
A member of staff at the Marlborough branch went to great lengths to help my elderly neighbour today with a problem with her Vodafone landline. She has some difficulty in communicating and he was so patient and kind. He persisted in his efforts until the line was working . My neighbour was so grateful and I was extremely impressed by the attitude and thoughtfulness of this Vodafone employee.

Reply from Vodafone UK - Marlborough
Tesh was very efficent and helpful…
Tesh was very efficent and helpful getting new phone on a fantastic deal

Reply from Vodafone UK - Marlborough
Great job- sorted out upgrades
Great job- sorted out upgrades, minimum effort

Reply from Vodafone UK - Marlborough
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