Really helpful service from Sabah at Vodafone. She was brilliant from start to finish, helping us sort out all the SIMs we needed and talking us through the setup of our new device and the inst... See more
Company replied
Unit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB
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Really helpful service from Sabah at Vodafone. She was brilliant from start to finish, helping us sort out all the SIMs we needed and talking us through the setup of our new device and the inst... See more
Company replied
I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we... See more
Company replied
This lady Demy new her stuff, i upgrade my sons phone and she switched a few things around and saves me over £20 a month on my whole bill for 4 different contracts amazing
Company replied
I came in to upgrade my phone. I was greeted by Ash, he was friendly and funny but also professional throughout. It was busy due to being school holidays but he didn't rush me to get me out the door.... See more
Company replied
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Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, United Kingdom
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Emily and luke answered all our questions and sorted us out quickly

Reply from Vodafone UK - MerryHills
Danny was Helpful , polite and friendly. And set up our new contracts , and gave me options on broadband..

Reply from Vodafone UK - MerryHills
Really brilliant service today from Luke- friendly, informative and got me a really good plan on a device upgrade.
Couldn't have asked for more.

Reply from Vodafone UK - MerryHills
Ryan was extremely helpful! Lovely gentleman!

Reply from Vodafone UK - MerryHills
Ryan was excellent in the sale and transfer of mine and my husbands data

Reply from Vodafone UK - MerryHills
Thanks a lot to lorelei she helped me a lot. Quick and easy process, thanks a lot.

Reply from Vodafone UK - MerryHills
Had the great pleasure of meeting Ballal who was exceptionally knowledgeable and helpful. He explained everything in detail and knew the products that were available and matched them to our needs. Can’t speak highly enough of him.

Reply from Vodafone UK - MerryHills
We popped into the merry hill branch for some tech help with a new phone and we’re delighted with the help and service we received from Indes.
He was so efficient and polite and didn’t judge us for being technophobes!!

Reply from Vodafone UK - MerryHills
Danny was exceptionally helpful. Brilliant service, thank you!

Reply from Vodafone UK - MerryHills
Would just like to say a HUGE thank you to Simran for all his help and brilliant customer service. He was really informative and helpful and went above and beyond to help!
Everything was explained and simplified (as not really a tech wiz!) and I felt confident in making a decision on the best plan due to Simran’s explanation and the time he took to help me. Nothing was too much trouble!
Extremely pleased with the customer service I received and would definitely recommend to anyone!
Thank you again!!

Reply from Vodafone UK - MerryHills
Ryan was excellent!! Really helpful getting us moved onto Vodafone!!

Reply from Vodafone UK - MerryHills
Danny was friendly and knowledgeable. Everything was fully explained and a great deal found.

Reply from Vodafone UK - MerryHills
Ryan was very kind and courteous and very understanding of my situation, I would highly recommend him to anyone

Reply from Vodafone UK - MerryHills
Ryan was very helpful with the set up of my new phone, made the process so simple. Thank you

Reply from Vodafone UK - MerryHills
Very helpful and and knowledgeable , was served by Inderpel , great advice all the way , went the extra mile to get me the best deal . Top marks , very happy .. fantastic service

Reply from Vodafone UK - MerryHills
Excellent service from Danny who helped find the best deal to suit my requirements while explaining the pros and cons of many options.

Reply from Vodafone UK - MerryHills
Very helpful in store and set my phone up and sim properly. Thank you Sam from merry hill

Reply from Vodafone UK - MerryHills
Ryan was great with processing a contract for myself and my daughter, very efficient in transferring all of my pictures over to!

Reply from Vodafone UK - MerryHills
We were given a very good service by staff member Sam. We wanted to change our broadband provider to Vodafone and she was most helpful and answered all our questions .

Reply from Vodafone UK - MerryHills
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