Really helpful service from Sabah at Vodafone. She was brilliant from start to finish, helping us sort out all the SIMs we needed and talking us through the setup of our new device and the inst... See more
Company replied
Location
Switch locationUnit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB
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I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we... See more
Company replied
This lady Demy new her stuff, i upgrade my sons phone and she switched a few things around and saves me over £20 a month on my whole bill for 4 different contracts amazing
Company replied
I came in to upgrade my phone. I was greeted by Ash, he was friendly and funny but also professional throughout. It was busy due to being school holidays but he didn't rush me to get me out the door.... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - MerryHills
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, United Kingdom
4.9
Excellent
460 reviews
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Lydia at the Merry Hill branch
Lydia at the Merry Hill branch was polite, knowledgeable and very helpful in getting us the deal we were after. My daughter was very happy
19 October 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
The customer advisor Lydia was very…
The customer advisor Lydia was very helpful and a joy to be with. I would recommend that you visit Vodafone and ask for Lydia at Merry Hill.
19 October 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Computers were a bit slow but Lydia…
Computers were a bit slow but Lydia made the experience a lot better she's a very lovely lady explained everything very well
16 October 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Demy was extremely helpful and gave us reassurance- very good experience
Demy was extremely helpful. Explained everything in an easy to understand language. Very professional and helpful. It made phone contract easy and without stress. Would highly recommend- Thank you for being so polite
13 October 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Amazing customer service from Lydia
Amazing customer service from Lydia, she was extremely helpful and patient.
11 October 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I went into the merry hill store and…
I went into the merry hill store and Luke seriously sorted me right out. Proper customer service he’s great at what he does (from jay the guy who comes in 3 days in a row) for the iPhone air. Thank for all support brother
9 October 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
The service provided by Lydia was first…
The service provided by Lydia was first class. She was friendly, helpful, patient and explained the options very clearly in non technical language.
9 October 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Brilliant Experience
As always, a brilliant experience from professional, respectful staff! Emily was amazing. She was patient and so knowledgeable. Thank you so much Emily!
30 September 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Linda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Renew broadband contract
I was served by Lydia who informed me that she was new bu this was not apparent, as I found her very pleasant & helpful. She helped me to decide on a new broadband deal and also discussed my Sim only contract which is due to end soon.
1 October 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Pam,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam was fantastic
Sam was fantastic, had a rather complicated account to sort and move around and she did this with no hesitation, answered all our queries and made our experience easy, stress free and enjoyable.... thanks Sam 😊
27 September 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Charley,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
So quick and easy
So quick and easy! Our retail assistant Emily was so helpful and a delight to talk to! She helped us upgrade with ease and with a smile on her face! Will be back!
25 September 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Charlotte,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful and friendly
Very helpful and friendly. Ensured we had the best deal possible.
Emily was amazing - thank you
25 September 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Andrew
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was very helpful in helping us…
Emily was very helpful in helping us set up a new contract and updating our phones. :)
25 September 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Emily,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Danny took his time and went through…
Danny took his time and went through deals with us,
Left with a brand new Samsung phone and tablet, fully set up.
Very happy with the service
20 September 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Thank you so much for doing everything…
Thank you so much for doing everything so quickly and efficiently. Excellent customer service. Listened to what we wanted and gave us exactly that.
18 September 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I was privileged to be served very well…
I was privileged to be served very well by Mr. Ballal. He is very experienced man and his advice is brilliant.
Thanks Ballal.
13 September 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Was served by simran and demy and…
Was served by simran and demy and received great service
12 September 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
As I walk into the store Ryan come over…
As I walk into the store Ryan come over asked how can I help today . He was very helpful with is informed on the issue on which I when into with . He did not try the sell me again. Only informed me of the best thing and I save a bit of money to .
Very helpful to.
6 September 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're happy to hear that you had such a positive experience with our agent Ryan.
Thank you for your feedback,
Vodafone Social Media Team
Emily excellent customer service!
Emily was so helpful & polite and asset to vodofone!
6 September 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - MerryHills
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
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