Really helpful service from Sabah at Vodafone. She was brilliant from start to finish, helping us sort out all the SIMs we needed and talking us through the setup of our new device and the inst... See more
Company replied
Location
Switch locationUnit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB
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See what reviewers are saying
I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we... See more
Company replied
This lady Demy new her stuff, i upgrade my sons phone and she switched a few things around and saves me over £20 a month on my whole bill for 4 different contracts amazing
Company replied
I came in to upgrade my phone. I was greeted by Ash, he was friendly and funny but also professional throughout. It was busy due to being school holidays but he didn't rush me to get me out the door.... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - MerryHills
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, United Kingdom
4.9
Excellent
460 reviews
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Sam .s was very pleasnt and verey…
Sam .s was very pleasnt and verey helpful and expalend everything me and very polite very will mandard
4 March 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Sonia,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Me and my wife came to upgrade our…
Me and my wife came to upgrade our phones and simran was so helpful! Thank you for the help.
2 March 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Came in to upgrade my contract with…
Came in to upgrade my contract with Vodafone today, Simran was so helpful and very kind helping us transfer all of our stuff over to the new phones. Thank you!
2 March 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Celia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Inda Was very very helpful
Inda Was very very helpful! went above and beyond!
27 February 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Spencer,
Thanks for the lovely review and fantastic support for Inda.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into store again and was served by…
Came into store again and was served by inder. He explained to me how i move my apps and to delete stuff as i am a complete technophobe! Thanks inder.
27 February 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Tracey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Demy
Upgraded my phone recently. New plan explained and very helpful update and configuragion from Demy on the fay.
Would hihly reccomemd.
28 February 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Nigel,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Renew our broadband contract
Sam has been an absolute star, really friendly and patient with me and my dad. Sorted everything out now. Thank you :)
24 February 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Wendy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Demi was incredible and went above and…
Demi was incredible and went above and beyond to help transfer all my data to my new phone from my old phone thank you so much for the help I wouldn’t of been able to do it without you
19 February 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Sophie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thank you so much for your help
Thank you so much for your help, very polite person, and I'm glad in autumn that she solved my problem. Thank you very much again.
Emily youa are best of the best!
19 February 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Demy was very helpful and friendly
16 February 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Juanita,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from Ryan and Lydia
Fantastic service from Ryan and Lydia! They couldn’t have been more helpful especially as there was a problem with my phone. Very professional and made a lot of time without rushing me to sort out the problem. 10/10!
11 February 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Sally
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very good easy understanding my issue…
Very good easy understanding my issue and sorted easily
9 February 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Ibrahim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ryan in the Vodafone store was very…
Ryan in the Vodafone store was very helpful with the whole sales process and transferring my data
9 February 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Alfred
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lydia was really helpful upgrading mine…
Lydia was really helpful upgrading mine and my husbands phone. She also set me up with a great deal on a new tablet and moved everything from my old phone to my new one.
9 February 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Suzanne,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Merry Hill branch
I was served by Lydia at the Merry Hill branch.
Lydia acted in my best interests in securing a competitive two year sim deal.
Excellent service from a knowledgeable member of staff.
3 February 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
LYDIA AT Meryhill was extremely helpful,patient snd uderstanding of my request for assistance with my phone and emails
LYDIA AT Meryhill was extremely helpful,patient snd uderstanding of my request for assistance with my phone and emails.
26 January 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Brenda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Buy phone and renew data contract
Great customer service, very helpful and explained everything we needed to know. We were served by Lydia at the Merry Hill branch in Dudley.
25 January 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hi Corrina,
Thank you so much for your wonderful review and the amazing support you’ve shown for Lydia —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Vodafone Merry Hill
Vodafone Merry Hill, I will served by Lydia who helped me and my hard of hearing mother. Purchase a new phone for her, she was brilliant with my mum. She explained everything calmly and clearly so she could understand. Highly recommend
25 January 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Ms. Cormack,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience
Went into vodafone to get help getting my photos back to my phone.
Lydia was so helpful and fixed this for for me straight away.
I then decided to look at some new phone options as my phone so slow and old.
Lydia made this a smooth transition for me, she moved my number over and transferred all of my data across!
I would highly recommend visiting Lydia at the Merryhill Vodafone store.
21 January 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Sheila,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Changing from O2 to Vodafone.
Today Lydia of the Vodafone Merry Hill Branch helped me change from 02 to Vodafone and a much cheaper sim only contract. Despite a system issue, Lydia and her colleagues were able to facilitate the change and make it a smooth and successful process. Thank you.
17 January 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Alex,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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