I had an issue with my Iphone which Apple claimed was completely unresolveable. Within minutes of entering the MK store, Kian had warmly welcomed us, listened to me very kindly and calmly fixed the is... See more
Company replied
Location
Switch location70 Midsummer Arcade, MK9 3BB Milton Keynes, GB
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Avril An amazing lady who has sorted my phone out saving me every month. My phone has a new sim and works great If you are ever in need of advise call in to Milton Keynes store and ask for Avril
Company replied
Amazing help by Beth in MK. We have a family a family member needing specialist support with dementia. Handled with care and empathy. Vodafone should be proud of Beth.
Company replied
Popped into store to replace my handset. Been dealing with Alex for the last few years for handset and airtime contracts, easy every time! Couldn’t recommend going into store more than doing it online... See more
Company replied
Company details
- Mobile network operator
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Milton Keynes
Written by the company
Contact info
70 Midsummer Arcade, MK9 3BB, Milton Keynes, United Kingdom
4.8
Excellent
211 reviews
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Avril
Avril
An amazing lady who has sorted my phone out saving me every month. My phone has a new sim and works great
If you are ever in need of advise call in to Milton Keynes store and ask for Avril
14 September 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The manager in the Milton Keynes shop…
The manager in the Milton Keynes shop was so helpful and patient with me
Nothing was to much trouble even after 3 visits
Many thanks
Paul
4 September 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kian- brilliant phone technician
I had an issue with my Iphone which Apple claimed was completely unresolveable. Within minutes of entering the MK store, Kian had warmly welcomed us, listened to me very kindly and calmly fixed the issue. He is an excellent technician and I hope the company values him. He saved me a lot of stress. Thank you, Kian- you are a really good person.
3 September 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Hannah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Avril
Avril was excellent. I had an unsatisfactory experience with online customer service but Avril quickly got me sorted out and restored my faith in Vodafone. A real pleasure to deal with and a true asset for the company!
17 August 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey John,
Thanks for the lovely review and fantastic support for Avril. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff Boldi was very patience and…
Staff Boldi was very patience and professional with us, i would give him 5 star for that.
1 September 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
"Hey Beatrice,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Excellent service
Boldi was knowledgeable about the products we needed and navigated us through the upgrade process and sorted the contract out easily.
17 August 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Martin
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing help by Beth in MK
Amazing help by Beth in MK. We have a family a family member needing specialist support with dementia. Handled with care and empathy. Vodafone should be proud of Beth.
8 August 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hi Trevor, thank you so much for your wonderful review and the amazing support you’ve shown for Beth, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Beth any did a great job in sorting out…
Beth any did a great job in sorting out y phone. Always very pleasant.
5 August 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Ralph,
Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Broadband renewals
Before going to this shop I was considering leaving vodaphone because of the experience I had with on line customer service I received
But having gone to the shop to cancel my contract I was very surprised at the level of customer service never had before nothing was to much for the shop team especially the young woman (Catlin) who actually sorted all my problems even got me a better deal on my broadband contract many thanks Gary.
26 July 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Gary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bethany was a great customer service &…
Bethany was a great customer service & sales , helped, super qualified and converted me to switching from EE to Vodafone .
21 July 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Hashim,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sunny
Sunny, Senior Store,Manager, had been very helpful to me this morning, sorting out my new phone, very professional and polite, a pleasure to work with.
17 July 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Gillian,
Thanks for the lovely review and fantastic support for Sunny.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Gave us good deals by the sound of it
15 July 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Beth was amazing very helpful with the…
Beth was amazing very helpful with the service provided quick and easy would recommend her to anyone coming into store
2 July 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Cameron,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was very helpful quick service…
Alex was very helpful quick service always happy to get my phone from Vodafone
27 June 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Beth was super helpful and got my phone transfer sorted
Beth was super helpful
27 June 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Michelle,
Thanks for the lovely review and fantastic support for Beth. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Replacement handset
Popped into store to replace my handset. Been dealing with Alex for the last few years for handset and airtime contracts, easy every time! Couldn’t recommend going into store more than doing it online.
27 June 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Jack,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Caitlin was amazing at finding me the…
Caitlin was amazing at finding me the best deals. Thank you Caitlin!
7 June 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Bex,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin brought me back from the dark…
Caitlin brought me back from the dark ages
So friendly and informative
30 May 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Sam,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Despite the long tedious journey…
Despite the long tedious journey Catilin was a super amazing advisor
She really did everything in her possibilities to sort my complicated contract out
So thank u
22 May 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Absolutely amazing service
Absolutely amazing service. Dealt with by Beth and she literally saved me from having a break down as I was travelling out of the country the next day and I had no phone at all. Definitely recommend
19 May 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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