I had an issue with my Iphone which Apple claimed was completely unresolveable. Within minutes of entering the MK store, Kian had warmly welcomed us, listened to me very kindly and calmly fixed the is... See more
Company replied
Location
Switch location70 Midsummer Arcade, MK9 3BB Milton Keynes, GB
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Avril was excellent. I had an unsatisfactory experience with online customer service but Avril quickly got me sorted out and restored my faith in Vodafone. A real pleasure to deal with and a true asse... See more
Company replied
Amazing help by Beth in MK. We have a family a family member needing specialist support with dementia. Handled with care and empathy. Vodafone should be proud of Beth.
Company replied
Popped into store to replace my handset. Been dealing with Alex for the last few years for handset and airtime contracts, easy every time! Couldn’t recommend going into store more than doing it online... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Milton Keynes
Written by the company
Contact info
70 Midsummer Arcade, MK9 3BB, Milton Keynes, United Kingdom
4.8
Excellent
210 reviews
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10/10 customer service from Boldi
A gentleman called Boldi helped us. He was super knowledgeable and gave us load of good advice. We left with a great deal. 10/10 customer service.
2 January 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Nicole,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Needed help with an upgrade in MK store…
Needed help with an upgrade in MK store and was helped brilliantly by Beth - really patient and just all around fabulous
Thanks Beth
31 December 2025
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for help Boldi in Vodafone…
Thank you for help Boldi in Vodafone Store MK I hope to see you next time
30 December 2025
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Traian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Avril has been incredibly helpful and…
Avril has been incredibly helpful and patient as we tried to figure out moving contracts. She is a credit to your workplace.
Thank you
16 December 2025
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Sophie,
Thanks for the lovely review and fantastic support for Avril.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Milton Keynes
Hey Louise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Caitlyn is a star
Caitlyn is a star. She makes dealing with Vodafone a pleasure. She is always friendly, knowledgeable and helpful. Thank you Caitlyn for the brilliant service.
29 November 2025
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Kerry,
Thanks for the lovely review and fantastic support for Caitlyn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Avril was very patient and took her…
Avril was very patient and took her time to explain all the available options for us in order to get the best deal . Apart that was Black Friday and the deals were great she guide us through all of them . Thank you Avril 👍🏼
29 November 2025
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Alina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Good service.
29 November 2025
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Bence,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great help from alex
27 November 2025
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Junior,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kai is first class
Kai is first class.
I have now totally converted all family accounts over to VF.
X2 Broadband
X4 SIM
X3 Handset
Keep up the great work team :)
27 November 2025
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Darren,
Thanks for the lovely review and fantastic support for Kai.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
In Store Experience
I recently enocutered a hardware fault with my S24 Ultra and required a form of contact as soon as possible. In store, I spoke with Caitlin who assisted me with my urgent request, Caitlin provided excellent customer service and care and assisted with upgrading my contract allowing me to recieve the best possible deal. Caitlin had the perfect balance between professionalism and authenticity allowing the upgrading process to be fun and efficient.
17 October 2025
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hi Dario. Thank you for your review for Caitlin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Milton Keynes
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Boldi helped me over 2 days to fix a…
Boldi helped me over 2 days to fix a problem I had that no one else could manage to sort out. He is an absolute gentleman and amazing at what he does. Im so great full.
14 October 2025
Unprompted review
Reply from Vodafone UK - Milton Keynes
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Good customer service
Hi, I came in late yesterday evening to make and exchange as I had made a mistake when ordering online.
I can be quite a nervous customer and very rarely go to shops because of this. However Bethany and Chris were lovely and made the experience really enjoyable! Thank you!
9 October 2025
Unprompted review
Reply from Vodafone UK - Milton Keynes
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Milton Keynes
Hey Bindzi,
Thanks for the lovely review and fantastic support for Avril.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Milton Keynes
Hey Zanele,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Avril is absolutely wonderful and she…
Avril is absolutely wonderful and she was professional, knowledgeable and patient. I had a great experience and Avril got me a brilliant deal. I am extremely happy with the customer service I received at Vodaphone today and Avril is a star.
24 September 2025
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Roz,
Thanks for the lovely review and fantastic support for Avril.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had an amazing experience with Beth
Had an amazing experience with Beth. 5 stars, perfect thank you.
23 September 2025
Unprompted review
Reply from Vodafone UK - Milton Keynes
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Beth help me a lot i like how she…
Beth help me a lot i like how she received people thanks
23 September 2025
Unprompted review
Reply from Vodafone UK - Milton Keynes
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very fast and efficient service
Very fast and efficient service from Kai who helped us upgrade to two new plans, a new iPhone and Apple watch. He did his absolute best for us and also helped us save money in the process.
20 September 2025
Unprompted review
Reply from Vodafone UK - Milton Keynes
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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