Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... See more
Company replied
Location
Switch location10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB
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The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... See more
Company replied
I’d just like to commend the wonderful Gemma based in the Eldon square branch for her exceptional customer service today 11/6/26. She explained everything in a clear and concise manner and was extreme... See more
Company replied
Will and Nathan at Newcastle Vodafone Eldon Square were fantastic and helping me through this process. They actually secured my business before I realised I did not have a card with me. So I completed... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Newcastle Eldon Square
Written by the company
Contact info
10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, United Kingdom
4.7
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Helped keep my number
7 June 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Amy,
I'm glad to hear you've been able to keep your own number.
Thanks for your feedback. If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Vodafone Newcastle
Sam- very helpful ,pleasant demeanour, and did the job
7 June 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Today I was met by lovely ash
Today I was met by lovely ash, sooo helpful, absolutely lovely manners he helped me add a smart watch to my current plan.
5 June 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Kunal was amazing
Kunal was amazing , so helpful and efficient.
Outstanding sevice
4 June 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi David. Thank you for your review for Kunal. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on social media:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stephanie went above and beyond for me
I was had a short amount of time as I needed to get my luggage and get to the station for a train at 3pm. The salesperson (Stephanie) at the Eldon Square Store in Newcastle was excellent and was clock watching with me and doing everything as fast as she could. I want to say I appreciated her speed and efficiency for completing my upgrade. I made my train with seconds to go. Stephanie, went above & Beyond to get me sorted. She also sorted a sim card for my mum so she could use my current phone when I swap over. Stephanie, found a great deal for me cheaper than my current one.
I will go back one day just to say thank you
25 May 2023
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Caroline,
Thanks for the lovely review and fantastic support for Stepanie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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