Vodafone UK - Omagh Reviews 

361
TrustScore 5 out of 5

5.0

16 Market Street, BT78 1EE Omagh, GB


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Rated 5 out of 5 stars

Aimed Leigh was excellent today. Great customer service, patience and explained everything really well. I would happily recommend tho Omagh store.

Company replied

Rated 5 out of 5 stars

Needed a new broadband contract, moving away from O2 - signed up for Lite+ with 3, will see how it goes as we live rural! Sean, assisted well, friendly and knowledgeable and sorted the contract out wi... See more

Company replied

Rated 5 out of 5 stars

I was struggling with some apps on my phone and called into Vodafone Omagh and was speaking to Sean. Sean identified some apps that were malicious and removed them from my phone and also showed me a f... See more

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Company details


Contact info

  • 16 Market Street, BT78 1EE, Omagh, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

361 reviews

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5.0

All reviews

(361)

42,200 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought a phone off Sean and came back…

Bought a phone off Sean and came back in to get it all moved over and raisin got everything moved to my new phone. Great service

21 June 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Henry. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean was a massive help in getting me…

Sean was a massive help in getting me and my sister’s contracts sorted for a new deal. Was clear and conscience and wasn’t pushy just told the facts and helped us get the best deal for us. Thanks to him I’m staying with Vodafone where I was honestly coming in to tell them I was moving networks.

16 June 2025
Unprompted review
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Reply from Vodafone UK - Omagh

Hi Ryan,

We're happy that you found our agent Sean to be clear, conscientious, and helpful in securing the best deal for you.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amy-Leigh helped me clear some viruses…

Amy-Leigh helped me clear some viruses off of my phone, and with her manager they helped me use the camera properly.

16 June 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Geraldine,

Thank you for the positive feedback and are glad you enjoyed your experience,

Vodafone Social Media Team

Rated 5 out of 5 stars

Been speaking to Roisin today about…

Been speaking to Roisin today about some issues with my phone, it wouldn't work in the south of Ireland and I couldn't figure out why! Roisin looked through the settings on my phone and switched on data roaming! A simple fix for her would've took me an hour at least!

12 June 2025
Unprompted review
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Reply from Vodafone UK - Omagh

Hey Rian,

Thanks for the lovely review and fantastic support for Roisin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nothing was too much for Sam who taught…

Nothing was too much for Sam who taught me to use my new phone and even set it all up

10 June 2025
Unprompted review
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Reply from Vodafone UK - Omagh

Hi Patricia.

Thank you for taking the time to share your positive experience with us.

Vodafone Social Media Team

Rated 5 out of 5 stars

Sean was excellent and helpful

Sean was excellent and helpful. He had a customer before that he was so kind and compassionate with. Great customer service

7 June 2025
Unprompted review
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Reply from Vodafone UK - Omagh

Hi Roisin.

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect helping man chatting and lovely…

Perfect helping man chatting and lovely person sean

5 June 2025
Unprompted review
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Reply from Vodafone UK - Omagh

Hi Alison.

We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I got a new Samsung from Vodafone in…

I got a new Samsung from Vodafone in Omagh, the service was friendly and Bradley talked me through some of the new features on the phone, would highly recommend

5 June 2025
Unprompted review
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Reply from Vodafone UK - Omagh

Hi Paul.

We're happy to hear that you received friendly service and helpful guidance on your new Samsung device.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone was full of pop ups and I…

My phone was full of pop ups and I couldnt do anything on my phone! I thought I was hacked but Sean from Vodafone Omagh found the issue and uninstalled the harmful apps slowing down my phone! Great service

3 June 2025
Unprompted review
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Reply from Vodafone UK - Omagh

Hey Angela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and Patience

Great service and Patience. Sorted out my needs including ending older contracts , starting new ones, billing merg
Excellent help from Sam

2 June 2025
Unprompted review
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Reply from Vodafone UK - Omagh

Hey Damian,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone stopped working on me and I…

My phone stopped working on me and I couldn't get any texts or calls through! I was speaking to Sean and he was able to get the issue sorted

2 June 2025
Unprompted review
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Reply from Vodafone UK - Omagh

Hey Maraid,

Thanks for the lovely review and fantastic support for Sean.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good experience in store today

Very good experience in store today, very helpful advisor sorted everything out for me and put my mind at ease.

31 May 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Claire,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today I met a young gentleman called…

Today I met a young gentleman called Malik, who was extremely helpful with every question I asked!

I was originally interested to change my service to another provider but after speaking with Malik who was very helpful and professional I have chosen to remain with Vodafone.

He has been helpful in many areas where my knowledge was lacking, and I am well please with his time spent with me.

22 May 2025
Unprompted review
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Reply from Vodafone UK - Omagh

Hey Ronan,

Thanks for the lovely review and fantastic support for Malik.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into the Omagh shop to get my…

Came into the Omagh shop to get my phone and tablet set up, roisin was able to set the both of them up for me and showed me some new features on the new phone! Very friendly service!

15 May 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Meta

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Samuel sorted me out with a new phone…

Samuel sorted me out with a new phone at a good price and even helped me set it up too.

9 May 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey there,

Thanks for the lovely review and fantastic support for Samuel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful from Sean an excellent…

Very helpful from Sean an excellent service

10 May 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Stacey,

Thanks for the lovely review and fantastic support for Sean.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into to get a new number and…

Came into to get a new number and change my network provider was served by Sean nice fella to chat to and got my sorted

10 May 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Darren,

Thanks for the lovely review and fantastic support for Sean.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bradley and roisin were very helpful

Bradley and roisin were very helpful. My phone was out of storage and they were able to get me a great deal on a new one and move everything onto my new phone and even let me keep my same number.

9 May 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Caroline,

Thanks for the lovely review and fantastic support for Bradley and Roisin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Recently visited Vodafone in Omagh and…

Recently visited Vodafone in Omagh and was talking to sean about my WiFi at home and a new phone, he let me know I could upgrade the phone and get the WiFi sorted at the same time! Very impressive service

1 May 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Kevin,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bought a new iPhone and got Roisin to…

Bought a new iPhone and got Roisin to set it up for me this morning, everything was as it should be and the phone was ready to use straight away

1 May 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Philip,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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