Vodafone UK - Omagh Reviews 

361
TrustScore 5 out of 5

5.0

16 Market Street, BT78 1EE Omagh, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Aimed Leigh was excellent today. Great customer service, patience and explained everything really well. I would happily recommend tho Omagh store.

Company replied

Rated 5 out of 5 stars

Needed a new broadband contract, moving away from O2 - signed up for Lite+ with 3, will see how it goes as we live rural! Sean, assisted well, friendly and knowledgeable and sorted the contract out wi... See more

Company replied

Rated 5 out of 5 stars

I was struggling with some apps on my phone and called into Vodafone Omagh and was speaking to Sean. Sean identified some apps that were malicious and removed them from my phone and also showed me a f... See more

Company replied


Company details


Contact info

  • 16 Market Street, BT78 1EE, Omagh, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

361 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(361)

42,200 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got some great help from the guys in…

Got some great help from the guys in store, Bradley was very helpful in setting up my phone.

29 April 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Jenny,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Bradley.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Roisin took the time to explain my new…

Roisin took the time to explain my new deal for me and showed me how to use my new phone properly. She also get my price down which is fantastic

26 April 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Brenda,
Thanks for the lovely review and fantastic support for Roisin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean sold me a new iPhone and got it…

Sean sold me a new iPhone and got it all set up for me, good to have a friendly chat while getting the phone set up, service couldn’t be better

26 April 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey there,
Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from the folks…

Fantastic service from the folks instore today

26 April 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Gerard,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Raisin got me a great deal

Raisin got me a great deal, saved me loads and got everything moved to my new phone in great time

25 April 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Sharon,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I needed some help with setting up my…

I needed some help with setting up my phone and the boys in the vodafone Omagh store got me sorted! Great deal and the transfer was seemless! Thanks lads!

21 April 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Marcello,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cheers to the lads instore helping me…

Cheers to the lads instore helping me set up my new phone, old one was just about done.

21 April 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Barry,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Store Manager Bradley helped…

Store Manager Bradley helped to get all the viruses off my phone and showed me how to stay safe online and then Sean got me a good deal on my contract

15 April 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Tim,

Thanks for the lovely review and fantastic support for Bradley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I got a real nice upgrade from Sean in…

I got a real nice upgrade from Sean in Omagh, he sorted me out with a new Samsung and set it up for me! Couldn't be happier!

14 April 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Dom,

Thanks for the lovely review and fantastic support for Sean.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Bradley for helping me...

Thanks to Bradley for helping me with my Google account, I thought I'd lost my photos but you helped me get them back.

13 April 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Michael,
Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Roisin was brilliant

Roisin was brilliant. She did my phone and my wife's, got us all set up and sent away for a free gift

14 April 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Eugene. Thank you for your review for Roisin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Store Manager…

Excellent service from Store Manager Bradley, who took the time to talk me through my options.

12 April 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Ryan,

Thanks for the lovely review and fantastic support for Bradley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got a great deal from Vodafone Omagh…

Got a great deal from Vodafone Omagh today and they even bought my old phone back off me, thank you Roisin, Bradley and Sean.

11 April 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Anne,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Roisin sold me a new samsung and even…

Roisin sold me a new samsung and even set it up for me! I couldnt be happier

8 April 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Mary,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Roisin was great

Roisin was great. She got me a new phone sorted and moved everything even with my broken screen

8 April 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Brendan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Called into Vodafone Omagh to get a new…

Called into Vodafone Omagh to get a new phone and Sean informed me that my wifi at home was due an upgrade, I've got faster wifi and a new phone couldn't be happier

5 April 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Emma,

We really appreciate your wonderful review and the amazing support for Sean.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in 4th April had great experience…

Came in 4th April had great experience with sean very helpful polite and patient

4 April 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service from Bradley, Sean and Malik today, they helped me set up my new phone and showed me how to use my camera properly.

31 March 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hey Bertie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service Bradley

Good service Bradley

22 March 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hello Collete,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Issues with Sim card

Issues with Sim card - I came in and Sean helped me sort this out and leave with a working phone again

15 March 2025
Unprompted review
Vodafone UK - Omagh logo

Reply from Vodafone UK - Omagh

Hi Caoimhe,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look