The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... See more
Company replied
Location
Switch location224-226 High Street, BR6 0LS Orpington, GB
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See what reviewers are saying
We had a complicated case with multiple numbers and plans… but Edward was absolutely amazing! He made it so simple and was very helpful and enterprising to ensure we have good value, great customer se... See more
Company replied
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... See more
Company replied
I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Orpington
Written by the company
Contact info
224-226 High Street, BR6 0LS, Orpington, United Kingdom
5.0
Excellent
298 reviews
Asks customers to review
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We have just upgraded two of our phones…
We have just upgraded two of our phones and our broadband. Edward was very helpful, attentive and made sure we got the best deals available. Would highly recommend him and the store.
7 March 2026
Unprompted review
Reply from Vodafone UK - Orpington
Hey Jan,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Popped back in today to get help with…
Popped back in today to get help with my phone i got here recently and jess was so helpful and patient with me. Great service, very reliable.
6 March 2026
Unprompted review
Reply from Vodafone UK - Orpington
Hey Christine,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great in store service
Jayden helped me to set up my new contract and device in store today - he was a great help, very professional and gave me all the information that I needed. Fantastic service.
27 February 2026
Unprompted review
Reply from Vodafone UK - Orpington
Hey Stuart,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Once again, rescued by Vodafone ( on a Sunday too!)
Had a minor problem with my basic mobile phone, which led to me missing an important text yesterday!Different staff helped me today (Ethan and Edward) but the helpful and efficient attention I received was,as,usual. delivered with great expertise and patience'
22 February 2026
Unprompted review
Reply from Vodafone UK - Orpington
Hey Joyce ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer experience
Was having a really stressful week and my sim card not working topped it all off but Ethan helped me sort it with ease! Thanks so much.
14 February 2026
Unprompted review
Reply from Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ethan was a super star
Ethan was a super star - great support, friendly and can do attitude
14 February 2026
Unprompted review
Reply from Vodafone UK - Orpington
Hey Catherine,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jayden was able to help me out with my…
Jayden was able to help me out with my Voda App problem. Very helpful indeed.
13 February 2026
Unprompted review
Reply from Vodafone UK - Orpington
Hey Ken,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jess was very helpful with our data…
Jess was very helpful with our data transfers and helping set up our phones. Very friendly and professional.
11 February 2026
Unprompted review
Reply from Vodafone UK - Orpington
Hey Barrie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent support in store by Jess
Helpful, professional and informative. Excellent service provided by Jess in store. She guided me through the whole process of upgrading my phone and was very knowledgeable. Highly recommended.
10 February 2026
Unprompted review
Reply from Vodafone UK - Orpington
Hi Alison,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jess —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Amazing service,Jayden was very kind…
Amazing service,Jayden was very kind and explained all I asked
9 February 2026
Unprompted review
Reply from Vodafone UK - Orpington
Hey Vasilica,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Orpington
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I needed to change my SIM card
I needed to change my SIM card, and Edward helped me through the whole process. He was very friendly, patient, and helpful, and explained everything clearly. The issue was resolved quickly and smoothly, and I was absolutely satisfied with the service. I would highly recommend Edward to anyone who has any problems or questions.
31 January 2026
Unprompted review
Reply from Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional at the renewal of my…
Exceptional at the renewal of my contract ! Very easy to converse with!
Jess was very compertant and a good bonus to your staff.
4 February 2026
Unprompted review
Reply from Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Edward
Came in with issues with my SIM cards and roaming. Edward was very helpful and sorted everything out. Thank you.
4 February 2026
Unprompted review
Reply from Vodafone UK - Orpington
Hey Nikki,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Edward gave great service and was very helpful. Would recommend
4 February 2026
Unprompted review
Reply from Vodafone UK - Orpington
Hey Steve,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Edward helped us sort out an issue with our phone. Very friendly
3 February 2026
Unprompted review
Reply from Vodafone UK - Orpington
Hey William,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Edward went above and beyond
Edward went above and beyond, he provided great customer service. Really appreciated his effort, this is what you wish when going to a branch! Thank you again
31 January 2026
Unprompted review
Reply from Vodafone UK - Orpington
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a very professional experience…
I had a very professional experience today with Jayden. He gave an excellent service & I'm more than happy
28 January 2026
Unprompted review
Reply from Vodafone UK - Orpington
Hey Anne,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Vodaphone
Jayden welcomed me really well, he explained everything to me so that I understood it, he was really helpful and gave good customer service
26 January 2026
Unprompted review
Reply from Vodafone UK - Orpington
Hey Harry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Popped into store
Popped into store, for info on home broadband. Spoke to Henry, I was pleased with what he offered so decided to move providers for home and mobile I'm very happy
23 January 2026
Unprompted review
Reply from Vodafone UK - Orpington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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