Excellent service from Kevin, we needed a new phone and he sorted everything out for us no problems, very pleased with vodaphone
Company replied
Location
Switch location50a Broad Street, HR9 7DY ROSS-ON-WYE, GB
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See what reviewers are saying
Kevin in our local store ross on wye was a brilliant help in making my phone reusable by removing virus apps.
Company replied
We come to the Ross on Wye Vodafone store once a year to sort put our phone contracts, broadband etc and have always found Kevin and his staff to be extremely helpful. We don't feel pushed into buying... See more
Company replied
Friendly approachable staff. Clear options given.
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Ross On Wye
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
50a Broad Street, HR9 7DY, ROSS-ON-WYE, United Kingdom
5.0
Excellent
259 reviews
Asks customers to review
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Nathan was brilliant
Nathan was brilliant, thank you for a painless transfer!
27 April 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Stuart,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great service by Kevin
Great service by Kevin. Saved me money on my broadband and sorted out a new iphone
21 April 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Vodafone In ross kn wye
Vodafone In ross kn wye. shalini is very honestly and helpful to sort the phone plan and update everything I very highly recommend with her definitely come back same shop again
4 April 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Natasha,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very prompt service and cheerful staff.
Very prompt service and cheerful staff.
4 April 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Elaine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kevin was his usual extraordinary self
Kevin was his usual extraordinary self! Helpful with sorting out my problems and sent me on my way very happy.
11 March 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Penny
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service as always
Excellent service as always. Got my new S26 Ultra and Kevin transferred everything over. I recommend Vodafone Ross to all my friends.
7 March 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Kay
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Extremely helpful
Extremely helpful. Grasped my requirements very quickly. Found a better deal for me to go onto. Excellent advise regarding use whilst abroad. Would recommend ross on wye shop.
6 March 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Juliet,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from Kevin
Fantastic service from Kevin. Could not have been better. Highly recommend anyone to come to Vodafone Ross-on-Wye.
4 March 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Thomson,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Couldn’t have been more helpful
Couldn’t have been more helpful. I had a problem connecting my hearing aids and they fixed it in no time at all.
I also upgraded my contracts and saved money!
Excellent service
12 February 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic service from Kevin
Fantastic service from Kevin, store manager. Patient, unhurried setting up of new phone &contract. Very stress free experience!
9 February 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Keith,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kevin was so helpful wit both queries…
Kevin was so helpful wit both queries and ended up saving me money on our charity phone and my own personal one. Have always used Ross on Wye shop- good service but Kevin was exceptional
6 February 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Michael,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I’d be lost without Kevin and the team…
I’d be lost without Kevin and the team in Ross!
6 January 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Roger,
Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Guys were extremely helpful and…
Guys were extremely helpful and friendly with dealing with my request.
3 January 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Annette,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ross On Wye
Hey Elaine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very efficient and helpful in the Ross
Very efficient and helpful in the Ross. Would definitely recommend Kevin and the team.
2 January 2026
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Moore,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kevin and Nathan are always brilliant
Kevin and Nathan are always brilliant. Been coming to the Ross store for years.
12 December 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Cool.I am very pleased with the offer
Cool.I am very pleased with the offer, thank you.
11 December 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Lucas,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ross On Wye
Hey Gillian,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service as always in the Ross…
Great service as always in the Ross branch. Kevin is always helpful, friendly and efficient.
9 December 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sorted out my problem straight away .
Sorted out my problem straight away .. good service thank you
5 December 2025
Unprompted review
Reply from Vodafone UK - Ross On Wye
Hey Lynda,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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