Jay at the Vodafone store in Sevenoaks and Zoe from the Bereavement Team made closing a phone account after a family bereavement so quick simple. They were lovely, very helpful, considerate and und... See more
Company replied
Location
Switch location122 High Street, TN13 1XA Sevenoaks, GB
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See what reviewers are saying
Visited the store because we needed help with my wife's Vodafone account and new phone. Spoke to Matthew who was extremely helpful and patient. Took time to explain everything. Will definitely be goin... See more
Company replied
We went in-store to clarify an issue surrounding our child’s PAYG account. Jay was extremely helpful and help transfer it into a contract attached to an adult and at a tremendous rate. Wonderful, warm... See more
Company replied
I had a job lot of accounts, new sims, contracts and new phones to sort out for my business and personal accounts and my children’s mobile accounts . Aaron provided an excellent service and spent seve... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Sevenoaks
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
122 High Street, TN13 1XA, Sevenoaks, United Kingdom
4.9
Excellent
235 reviews
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Adam and aaron at the sevenoak s branch…
Adam and aaron at the sevenoak s branch have been absolutely amazing.
I had massive problems with a faulty phone and they have been so helpful and patient with me. It made something that was a complete hassle, totally bearable. I can't recommend these guys enough. Fantastic customer service.
They deserve a medal !!!
5 October 2024
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi Josephine. Thank you for your review for both Adam and Aaron. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was very helpful in setting up my…
Adam was very helpful in setting up my new phone for me.
28 September 2024
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hello, Andrea,
Thanks for letting us know what an amazing job Adam did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sevenoaks
Hello, Joy,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jimale was super helpful
Jimale was super helpful. Saved us a lot of money by combining our family’s mobile needs. Friendly too.
17 September 2024
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi there,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Jimale helped save you money.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Problems solved instantly Vodafone solve it
Whenever I have a problem the Vodafone shop in Sevenoaks always helps & sorts everything out instantly. AARON is always helpful & explains everything in easy to understand terms- no jargon !!
12 September 2024
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi Hopalong,
These are lovely kind words of feedback for Aaron. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Extremely helpful and helped with my…
Extremely helpful and helped with my hundreds of questions.
28 August 2024
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi Becky,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Aaron was excellent in resolving my…
Aaron was excellent in resolving my issue.
Well done Aaron.
24 August 2024
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey Colin,
Thanks for letting us know what an amazing job Aaron did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jimale was great
Jimale was great..took me through the options for my upgrade carefully, explained it all and sorted everything out quickly.
20 August 2024
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi Frania. Thank you for your review for Jimale. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron has given me great customer…
Aaron has given me great customer service it is always a pleasure to be served by him
13 August 2024
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi Thomas. Thank you for your review for Aaron. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sevenoaks store highly recommended
Matt in Sevenoaks store very helpful and knowledgeable
25 July 2024
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey Tricia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Jimale was excellent
Jimale was excellent. V patient. But the Vodafone system is too slow and cumbersome. I spent many happy hours waiting for credit confirmation. I had to return 3 times on separate days .
23 July 2024
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi sally,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Jimale has helped resolve the issue you have faced.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Adam was helpful in helping me recover…
Adam was helpful in helping me recover my apps.
23 July 2024
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi Ursula,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Adam helping get your apps recovered.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Aaron help me withy phone as I was…
Aaron help me withy phone as I was having signal issues he was a great help and a credit to your company
20 July 2024
Unprompted review
Reply from Vodafone UK - Sevenoaks
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Aaron gave me excellent customer…
Aaron gave me excellent customer service with my broadband
18 July 2024
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi Irene, it's great to see you're so happy with Aarons service today.
Thanks for your feedback, The Vodafone Social Media team
Very helpful and friendly when…
Adam was very helpful and friendly when answering my queries.
29 June 2024
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi there Hugo,
Thank you for your positive feedback! We're so happy you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Jimale changed my life
Jimale changed my life! (well a little bit!) I've been carrying 2 phones around for as long as I can remember. He helped me sort out new deals that make sense for me. And managed to get me to be able to have one phone with two lines and give me freedom for double-pocket carrying, double-charging conundrum and general hassle of trying to be smart with a personal and work phone! Thank you!
28 June 2024
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hey Russell, I'm glad Jimale was able to help you free up some pocket space 😂
Thanks for your feedback, The Vodafone Social Media team
Jimale was very helpful
27 June 2024
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi Edgars. Thank you for your review for Jimale. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Young Adam
Young Adam - newly appointed at this branch of Vodafone in Sevenoaks High Street was very knowledgeable, patient & pleasant. Great experience.
Thank you Adam for your help.
18 June 2024
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi Gayla,
Thanks for reviewing and sharing this feedback for Adam.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing friendly service
Amazing friendly service. And saved me money. 10 out of 10
4 June 2024
Unprompted review
Reply from Vodafone UK - Sevenoaks
Hi there!
Great to hear you're happy with your service. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Sevenoaks
Hi Karen,
Thank you for your support and feedback. Enjoy the rest of your day!
Thanks again, Vodafone Social Media Team
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