Excellent customer service. Seb was extremely helpful, patient, and understanding of our limited knowledge of the world of mobile phones. They explained everything clearly and made the whole experienc... See more
Company replied
Location
Switch locationUnit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
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See what reviewers are saying
Had a brilliant experience in the crystal peaks office recently from Paul and chris . Credit to the company would definitely recommend if you need any phone or broadband advice . Thanks again
Company replied
Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... See more
Company replied
Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Sheffield Crystal Peaks
Written by the company
Contact info
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, United Kingdom
4.9
Excellent
368 reviews
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Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Sara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris was very helpful and very kind
3 June 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Fran,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris crystal peaks
Chris crystal peaks
excellent customer service needs a raise and a higher position 5 stars
2 June 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Gail,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Friendly staff
The salesmen Paul at crystal peaks was very helpful and knowledgeable. Helped us find the best deal.
2 June 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Peter,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reece was awesome he talked me through…
Reece was awesome he talked me through loads of options and worked out the best for my usage
31 May 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Nick,
Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris was Very helpful and friendly and…efficient
Very helpful and friendly and efficient. A good experience all round
26 May 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reece was more than helpful with our…
Reece was more than helpful with our upgrade and full of good information . A credit to your customer services .
17 May 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer service by Chris at…
Excellent customer service by Chris at Crystal peaks branch. Sorted our new broadband out really quickly
16 May 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Julie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
He was amazing
He was amazing ! Sorted everything out for me while my child was being a terror he helped me with everything nothing was too much thank you so much Reece !
7 May 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Come to store and upgraded with Paul
Come to store and upgraded with Paul!
Got me exactly what I wanted amazing service thankyou Paul and Reece
4 May 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Natasha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris who was helping me was very…
Chris who was helping me was very informative and helped looked for the best plan available to me! He was very chilled but remained professional throughout, and made it feel more like a conversation rather than another sale.
I will definitely come back to this store, not just for convenience, but for Chris' customer service!
18 April 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Dan,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul helped me a lot getting me a new…
Paul helped me a lot getting me a new phone. Great customer service
4 May 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New phone from Vodafone
I recently purchased a new phone with the assistance of Paul, and I couldn’t be happier with the experience. From the moment I walked in, Paul was exceptionally friendly and welcoming. He took the time to ask plenty of thoughtful questions to understand my needs and preferences, which made me feel that he genuinely cared about finding the best option for me.
His knowledge and professionalism were clear throughout the process, and he explained the features of different models without any pressure to upsell. Thanks to his guidance, I ended up with a phone that perfectly suits my needs. Overall, the service Paul provided was outstanding, and I would highly recommend him to anyone looking for a new phone.
3 May 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Lauren,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reece Atkinson at crystal peaks is the…
Reece Atkinson at crystal peaks is the man for all your mobile needs! Top fella
25 April 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Kitti,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I visited crystal peaks store and Chris…
I visited crystal peaks store and Chris was very helpful polite and friendly he gave me a range of offers to choose from very pleased with the service he provided
23 April 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Kim,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Jane,
Thanks for the lovely review and fantastic support for Ross .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
After going to Vodafone at drakehouse…
After going to Vodafone at drakehouse sheffield sorting my new phone out. Would like to say thanks to reece for everything. I won't go to another Vodafone shop again only this one
19 April 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Helpful friendly knows his stuff
15 April 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Lynne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience within the Crystal peaks…
My experience within the Crystal peaks store today was fantastic. I was assisted by Chris, whom was knowledgable, thorough, as well as patient as I was unsure which device to decide on.
This was my first time in store and I would defo recommend to family and friends for them to visit that store should it be required.
Again thank you Chris and I’m happy with my new phone choice.
12 April 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hey Nata,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fabulous service
Chris at the Crystal Peaks store in Sheffield was absolutely brilliant. He organised a new phone a new tariff and full fibre broadband to my new home much cheaper than I was paying before. He listened to what I needed and then did it...as simple as that!
8 April 2026
Unprompted review
Reply from Vodafone UK - Sheffield Crystal Peaks
Hi,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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