Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... See more
Company replied
Location
Switch location25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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See what reviewers are saying
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... See more
Company replied
Sam at VodafoneThree gave excellent service. She was helpful, kind and professional throughout. She resolved my issue very quickly with no fuss. I felt listened to at every stage. Credit to Sam and to... See more
Company replied
Very good service and very helpful. Was with mo and he helped me with my phone contract and sort a contract out for my iPad. Would highly recommend coming to the Solihull store
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Solihull Crescent Arcade
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, United Kingdom
5.0
Excellent
728 reviews
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Reply from Vodafone UK - Solihull Crescent Arcade
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Solihull were super helpful
Vodafone Solihull were super helpful! Explained everything in great detail and gave me the best price for what I wanted! So much more helpful than speaking to someone on the phone or a robot! Big thank you to Waasi and Mo for being patient, kind and sorting all my queries!
27 March 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredible customer service.
Incredible customer service.
Clear and concise, extremely helpful and stress free. I could not reccomend Waasi highly enough
25 March 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Dan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jayden provided goos service and waa…
Jayden provided good service and was very helpful 10/10.
He was very polite,and respectful, and made every effort to resolve my concern with a very caring attitude. Excellent customer service. Thank you Jayden , please continue to maintain that very high standard in your work.
24 March 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Lorna,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Raihan at Vodafone delivered an…
Raihan at Vodafone delivered an absolutely outstanding experience from start to finish. Professional, knowledgeable, and genuinely attentive, he went above and beyond to ensure everything was handled smoothly and efficiently. Nothing was too much trouble, and he took the time to explain everything clearly, making the whole process stress-free and straightforward.
What really stood out was Raihan’s patience and commitment to excellent customer service. He listened carefully, understood exactly what was needed, and provided the best possible solution without any pressure. His friendly approach and attention to detail made a huge difference.
It’s rare to come across someone so dedicated and reliable—Raihan is a true credit to Vodafone. Exceptional service in every way. Highly recommended.
22 March 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey TJ,
Thanks for the lovely review and fantastic support for Raihan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Hebe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Waasi was very helpful and found us the…
Waasi was very helpful and found us the best deal.
19 March 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Yuki,
Thanks for the lovely review and fantastic support for Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely experience
Lovely experience , easy and very informative! Waasi was great :)
19 March 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Hattie,
Thanks for the lovely review and fantastic support for Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I was served by Zee who explained the…
I was served by Zee who explained the whole process thorough and clear. Great service.
19 March 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Sally,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I met waasi at Solihull and he was very…
I met waasi at Solihull and he was very pleasant, polite ans very helpful. He gave me plenty of time to discuss my issue and he listened to me very patiently and sorted all my issues. I hope Vodafone employees more people like this guy and that's the truth
18 March 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Deb,
Thanks for the lovely review and fantastic support for Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Waasi was Quick
Waasi was Quick, efficient and offered a good service and a great deal
18 March 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Sue,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
ZEE helped me purchase my new phone
ZEE helped me purchase my new phone, thanks!
18 March 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hi Primrose,
Thank you so much for your wonderful review and the amazing support you’ve shown for Zee—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
I spoke to Zee today who found us a…
I spoke to Zee today who found us a really good deal. She was really helpful and kind ❤️
16 March 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
We spoke to Zee today
We spoke to Zee today. She was really helpful and understanding. Found us the best deal
16 March 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Sophie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from William who upgrade…
Great service from William who upgrade my SIM card at a great price
13 March 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Yol,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Waasi was extremely helpful in the…
Waasi was extremely helpful in the Solihull store. Excellent service!
11 March 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hassan was amazing helped me out…
Hassan was amazing helped me out massively !
10 March 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Geoff,
Thanks for the lovely review and fantastic support for Hassan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Hassan was an excellent employee
Hassan was an excellent employee, very interested,helpful and efficient. You should be pleased to have him in your team.
10 March 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hi Ellen,
Thank you so much for your wonderful review and the amazing support you’ve shown for Hassan —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Andy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Waasi was extremely helpful and…
Waasi was extremely helpful and friendly, thank you very much.
9 March 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Wiktoria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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