Waasi was fantastic and gave excellent service. Put me in the right direction as I don’t mix well with technology and he has saved me a fortune.
Company replied
Location
Switch location25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Mo has been extremely useful in helping me choose the correct phone and plan for me. His customer service is second to none, and would gladly recommend him.
Company replied
Very friendly service, knowledgeable and helpful.
Company replied
We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull sp... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Solihull Crescent Arcade
Written by the company
Contact info
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, United Kingdom
5.0
Excellent
705 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Waasi was fantastic and gave excellent…
Waasi was fantastic and gave excellent service. Put me in the right direction as I don’t mix well with technology and he has saved me a fortune.
24 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from William
23 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Lynette,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Waasi was very efficient and sorted out…
Waasi was very efficient and sorted out the problem within 20 minutes
22 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Rachel,
Thanks for the lovely review and fantastic support for Wassi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mo is very approachable
Mo is very approachable, knowledgeable and is a credit Vodafone family.
22 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hi Jackie, thank you so much for your wonderful review and the amazing support you’ve shown for Mo, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Mo has been extremely useful in helping…
Mo has been extremely useful in helping me choose the correct phone and plan for me. His customer service is second to none, and would gladly recommend him.
22 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Erin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had a great experience with Zee
21 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service very helpful with serving…
Great service very helpful with serving us in store. Sorted out all my issues and very patience
16 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Simon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service by William who also set…
Amazing service by William who also set up my new mobile
16 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Adrian,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Waasi was extremely helpful and managed…
Waasi was extremely helpful and managed to get me a really good deal on my air time. Thank you!
14 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Zoe,
Thanks for the lovely review and fantastic support for Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Brilliant experience with Waasi today
Brilliant experience with Waasi today, took the time to understand our needs and delivered above and beyond for me and my wife. Highly recommend
14 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Gareth,
Thanks for the lovely review and fantastic support for Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store was welcomed with…
Came into store was welcomed with smiles and Waasi was fantastic with sorting out my problems
14 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Gary,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Waasi was brilliant today
Waasi was brilliant today! Really knowledgeable!
Thank you
13 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Jude,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful will recommend to anyone…
Very helpful will recommend to anyone jay William and waasi where knowledgable and offered Great customer service. Will defo be returning.
10 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Rajan,
Thanks for the lovely review and fantastic support for Jay William and Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by the young lady Zee who…
I was served by the young lady Zee who was very polite and knowledgable, brilliant customer service!
8 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Terry,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zee wonderful service promptly given
Zee wonderful service promptly given
7 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Waasi excellent service provided
Waasi excellent service provided. Very friendly and helpful.
7 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Peter,
Thanks for the lovely review and fantastic support for Waasi. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Waasi was fantastic
Waasi was fantastic. Product knowledge brilliant a joy to deal with
6 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Adrian,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful guy changing 3 accounts…
Very helpful guy changing 3 accounts for me saving me money 👍
6 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hi Derek, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
The member of staff was very polite and…
The member of staff was very polite and helped me sort the phone i required then explained the best deal for me.
4 July 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.