Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... See more
Company replied
Location
Switch locationSu11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB
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See what reviewers are saying
Alessia was amazingly helpful when setting up my daughter first phone and spent time Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recomm... See more
Company replied
Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough
Company replied
Tk was very helpful when i needed help with my phone on the 24th august after Apple couldn’t help sorted me a upgrade and made the process simple thank you again !
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Southampton West Quay
Written by the company
Contact info
Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, United Kingdom
4.9
Excellent
401 reviews
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Chloe helped me save money with a good…
Chloe helped me save money with a good deal. Was very patient, helpful and thorough.
11 December 2025
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Vicky,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was very helpful in helping me to…
Harry was very helpful in helping me to place the orders for a phone and a watch
16 December 2025
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Helen,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Southampton West Quay
Hey there,
Thanks for the lovely review and fantastic support for Kam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry very helpful and knowledgeable
Harry very helpful and knowledgeable. Put all my needs into consideration
8 December 2025
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Simon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Davey was incredibly helpful best ever…
Davey was incredibly helpful best ever service received in store
8 December 2025
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Hilton,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Davey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from the team and long time customer.
It was time for me to upgrade my phone so I popped into my local store and met one of the team who directed me to Sam. He proceeded to help me move to an iPhone 16 and also choose a plan that suited my needs. In addition I was able to secure a great deal on broadband which was unexpected and was offset to a date that benefited me. Finally I also obtained a SIM only arrangement on my old iPhone which came with great benefits too.
Sam provided an excellent service and was professional and courteous throughout. He was very knowledgeable about the products and made the entire process very easy.
He is a credit to Vodafone and I hope that this review will be passed on to him and be acknowledged appropriately.
It was a pleasure to meet him and to upgrade my phone.
I have been with Vodafone for many years and have always found all the staff to be excellent but this is the first time I have had the opportunity to leave a review.
It is a very friendly store and you are made welcome on entering.
4 December 2025
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Helen,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sukhvinder was very helpful instore
Sukhvinder was very helpful instore
7 December 2025
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Constanta,
Thanks for the lovely review and fantastic support for Sukhvinder.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sukhvinder
Sukhvinder, very good service , help witch choice , explanation very clearly and very helpful, glad to by Served you this person
6 December 2025
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Beata,
Thanks for the lovely review and fantastic support for Sukhvinder.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rachel was really helpful today 👍
6 December 2025
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey there,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
SUKHVINDER SAVED ME LOTS OF MONEY ON MY…
SUKHVINDER SAVED ME LOTS OF MONEY ON MY HOME WI-FI BROADBAND!!!
4 December 2025
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Pauline,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Went to Vodafone west quay
Went to Vodafone west quay , saw sukhvinder he was very helpful and polite great service
4 December 2025
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alessia was very patient and efficient…
Alessia was very patient and efficient :)
3 December 2025
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Maria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very happy with Alessia
Very happy with Alessia, set us up with sim obly contract :)
2 December 2025
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Ionut,
Thank you for your wonderful review and your exceptional support for Alessia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry made our experience in store…
Harry made our experience in store great! He was very helpful and nothing was too much trouble! Thanks Harry!
2 December 2025
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Pearce,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Phone upgrade
Great service for my phone upgrade from Jake
Super helpful and very informative on all options available
1 December 2025
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Nicolle,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very pleased with Alessia's help
Very pleased with Alessia's help, made my phone work again :)
1 December 2025
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hi Vanda,
Thank you so much for your wonderful review and the amazing support you’ve shown for Alessia—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very happy with Alessia’s help
Very happy with Alessia’s help. She’s got really good customer service. Very pleased
1 December 2025
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hi Azat,
Thank you so much for your wonderful review and the amazing support you’ve shown for Alessia—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Returned back to collect my phone that…
Returned back to collect my phone that Sam had ordered, was served by Alessia this time and again, amazing service! Thank you so much!
30 November 2025
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Jon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kam was great and helped me understand…
Kam was great and helped me understand fully my new upgrade
29 November 2025
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Rachael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
So happy with the service I received…
So happy with the service I received here. Nic was super friendly and very helpful.
27 November 2025
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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