Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... See more
Company replied
Location
Switch location60 Chapel Street, PR8 1BZ Southport, GB
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Today I visited Vodafone in Southport with problems I had with my cellphone. Kathy Ferguson at Vodafone Southport branch helped me sort out all my problems with her assistance, patience and guidance.... See more
Company replied
The friendliness of the staff- Paul today - and the understanding of my fear of technology. Paul was kind and patient He did not make me feel inadequate, as some people do because of my fear... See more
Company replied
I went in today and was renewing my contract which is complicated as I have my 3 children's phones on my contract as well as my own. Kathy was so helpful and it took her over an hour but nothing was t... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Southport
Written by the company
Contact info
60 Chapel Street, PR8 1BZ, Southport, United Kingdom
4.9
Excellent
299 reviews
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Brilliant service from the Vodafone…
Brilliant service from the Vodafone Southport store. Especially Adele and Paul. Helped me upgrade and sorted my broadband too.
17 February 2024
Unprompted review
Reply from Vodafone UK - Southport
Hi Anthony,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service from Paul and Jordan
Great service from Paul and Jordan. Helped me upgrade my phone.
15 February 2024
Unprompted review
Reply from Vodafone UK - Southport
Hey there Ann,
Thanks for taking the time to share this great feedback! We're so happy to hear you had such a positive experience with Paul and Jordan.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Lovely sales staff great experience…
Lovely sales staff great experience will defo come to this shop again, very pleasant experience 👍👍👍👍👍👍
5 February 2024
Unprompted review
Reply from Vodafone UK - Southport
Hey,
Thank you for your fabulous review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Abi was so lovely and helpful
Abi was so lovely and helpful, she made the whole experience so easy and stress-free. Would be happy to deal with her every time!
27 January 2024
Unprompted review
Reply from Vodafone UK - Southport
Hi Amy. Thank you for your review for Abi. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quick and to my needs
24 January 2024
Unprompted review
Reply from Vodafone UK - Southport
Hi Michael,
Thanks for your great review! We're glad you had a positive experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very helpful and considerate
24 January 2024
Unprompted review
Reply from Vodafone UK - Southport
Hey Tony,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service
Great service
Friendly staff
Adele going above and beyond as always
23 January 2024
Unprompted review
Reply from Vodafone UK - Southport
Hi Andy,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Abi is so helpful and understanding…
Abi is so helpful and understanding with any issues i have. She is nice and friendly and very good at her job. I always like coming into the Vodafone Southport store.
20 January 2024
Unprompted review
Reply from Vodafone UK - Southport
Hey,
Thank you for the 5 stars. It's always great to read such lovely feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Adele and Paul were fantastic
Adele and Paul were fantastic, helped me bring down my costs for the 4 phones I have on my account.
My plan was outdated and I was due an upgrade and they couldn't have been more pleasant, professional and helpful.
We have been using the Southport branch for years and Adele and Paul are the main reason for this!
18 January 2024
Unprompted review
Reply from Vodafone UK - Southport
Hi John,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Adele
Adele, was fantastic once again.
I have been served by Adele several time over the years and she is amazing
15 January 2024
Unprompted review
Reply from Vodafone UK - Southport
Hi Ian. Thank you for your review for Adele. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy with service in store
28 December 2023
Unprompted review
Reply from Vodafone UK - Southport
Hey Abiche,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Paul and Adele in the Southport branch…
Paul and Adele in the Southport branch go above and beyond. They are both so helpful.
23 December 2023
Unprompted review
Reply from Vodafone UK - Southport
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Fantastic service in chapel street…
Fantastic service in chapel street store in Southport by Adele!
Seamless phone upgrade, all options discussed in detail and customer service delivery spot on.
Fully recommend coming into store if you prefer to deal with people face to face.
Thanks again
23 December 2023
Unprompted review
Reply from Vodafone UK - Southport
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Paul was very good and story was…
Paul was very good and story was helpful.
20 December 2023
Unprompted review
Reply from Vodafone UK - Southport
Hi Eugene. Thank you for your review for Paul. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It’s been helpful and I would point any…
It’s been helpful and I would point any one this way
20 December 2023
Unprompted review
Reply from Vodafone UK - Southport
Hi Karl,
Thanks for sharing your kind words and feedback for our Southport store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I have had a great experience getting…
I have had a great experience getting my new phone and broadband. Can’t fault the staff in the process.
16 December 2023
Unprompted review
Reply from Vodafone UK - Southport
Hey Gary,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very friendly staff assisted with new sim deal
Very friendly staff assisted with new sim deal. very professional helpful, patient and informative on deals and products. 10/10 for customer service
13 December 2023
Unprompted review
Reply from Vodafone UK - Southport
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Adele was great
Adele was great! Very helpful helping me with my broadband sale.
8 December 2023
Unprompted review
Reply from Vodafone UK - Southport
Hey Nora,
Thanks for letting us know what an amazing job Adele did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I am very satisfied with Vodafone and…
I am very satisfied with Vodafone and very friendly staff
5 December 2023
Unprompted review
Reply from Vodafone UK - Southport
Hi Christopher,
This is lovely feedback for our Southport store. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Southport
Hey Jade,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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