My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... See more
Company replied
Location
Switch location6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB
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See what reviewers are saying
Maddy and Timmy made my experience in store so easy. Very knowledgeable and polite. 100% rating.
Company replied
I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... See more
Company replied
Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband. He took time to get me the best de... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - St Helens
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, United Kingdom
4.9
Excellent
181 reviews
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Reply from Vodafone UK - St Helens
Hello, Paul,
That's great to hear! We appreciate the feedback.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - St Helens
Hello, Jen,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
John at the store in St Helens was…
John at the store in St Helens was really helpful when I went in to upgrade my phone. He explained the details of the new contract and was really friendly and approachable. I've always found the staff at the store have always been really helpful. Thank you very much 😊
27 January 2025
Unprompted review
Reply from Vodafone UK - St Helens
Hi Susie,
Thank you for taking the time to leave a review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I went into my local store after…
I went into my local store after customer service couldn't help me sort out my sim card issue. Colin the the store managed so solve my issue. It's set my e sim up wrong. 15 mins later I'm up and running. Great service
23 January 2025
Unprompted review
Reply from Vodafone UK - St Helens
Hi Mark,
Sometime you really can't beat the hands on approach! It's fantastic to see that Colin resolved your query so quickly. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
John
John - at the st Helen’s branch - was really helpful and helped me get the right device and contact for me!
3 January 2025
Unprompted review
Reply from Vodafone UK - St Helens
Hi Rick,
Thanks for your lovely brilliant of John! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Upgraded new iPhone
Upgraded new iPhone. Staff member very helpful and saved me money
27 December 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Stacey
Thank you for reviewing and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
John was a great help
John was a great help , had great patience with me and very friendly 😀
17 December 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Caradyn. Thank you for your review for John. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into the store looking for a…
I went into the store looking for a contract upgrade. Colin found be a great offer on a Apple 16 plus. The service was quick and efficient and I was in and out in less that 20 minutes.
25 November 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Gemma,
Thanks for taking the time to write such a great review! We're delighted that Colin found the right deal for you, and quickly too! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great staff in St Helens
Thank you John He is a helpful staff and more patient to listen what i want. And help me to choose which suitable plan for me. I will come back again cos of him. John Thanks again
25 November 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hello, Vian,
It's great to hear about the positive experience which you had with John. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great staff also sorted me out very…
Great staff also sorted me out very quick
6 November 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hey Kieran,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gavin was very nice and very good I…
Gavin was very nice and very good I had no trouble at all
5 November 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Gill,
It's lovely to see you had such an easy experience with Gavin. It's what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gavin was very helpful upgraded my…
Gavin was very helpful upgraded my phone and saved me money
18 October 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Peter,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and congrats on the new phone.
Thanks,
The Vodafone Social Media Team
I went to the Vodafone store as my…
I went to the Vodafone store as my phone wasn't getting a signal. Turns out my sim was faulty. Colin replaced the sim and sorted out the issue. Defo be going back when I'm due my upgrade.
18 October 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Ste,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store and the team have resolved the SIM cars issue.
Thanks,
The Vodafone Social Media Team
John was outstanding 10/10 service
15 October 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi John,
This is lovely feedback for John. Thanks for taking your time to share this experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I went into the local store and was…
I went into the local store and was served by Colin, I got a great deal on the new IPhone and even traded in my own device to save me extra on my bill
17 September 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Mark,
Thanks for your review for Colin. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great consultation with Jihn
12 September 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Patricia,
Thanks for taking your time to leave this review for Jihn. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Gavin very knowledgeable and friendly
Gavin very knowledgeable and friendly. Great service.
11 September 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Julie,
This is such a great review for Gavin. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful when changing my phone and…
Very helpful when changing my phone and contract
4 September 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Melissa,
This is lovely feedback for our St Helens store. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very helpful nice person (John) !
23 August 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hey Elen,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - St Helens
Hi Diane,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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