Maddy and Timmy made my experience in store so easy. Very knowledgeable and polite. 100% rating.
Company replied
Location
Switch location6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB
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See what reviewers are saying
My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... See more
Company replied
I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... See more
Company replied
Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband. He took time to get me the best de... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - St Helens
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, United Kingdom
4.9
Excellent
180 reviews
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Great in store experience
Had a great experience inshore! Colin was excellent and very helpful and helped with another issue I was having
26 July 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Kay. Thank you for your review for Colin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gavin was very helpful in helping my…
Gavin was very helpful in helping my upgrade
11 July 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi David,
Thanks for your feedback! We're so happy you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very good experience very good staff…
Very good experience very good staff John was excellent
9 July 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Philip,
That's wonderful to hear, we appreciate the feedback!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in to update my phone greeted by…
Came in to update my phone greeted by Gavin very helpful and very professional absolute pleasure. Thanks for the amazing support
4 July 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Anthony,
It's great to see your kind words for Gavin, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very happy
Colin was very knowledgeable about the product I wanted. He answered all my questions and made sure I understood fully what was in my new contract.
19 June 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hey Ellen,
Thanks for this great review! We're so happy you had a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Had a great experience in the store…
Had a great experience in the store extremely helpful.
Gavin supported me in the upgrade of my phone
7 June 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hey there,
Thanks for your great feedback! We're delighted you had a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - St Helens
Hi Jacqueline. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Problems sorted
Problems sorted very quickly by a very friendly Zafar. Excellent service with smile.
1 June 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hey Margaret,
Thank you for highlighting what a great experience Zafar provided!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Zafar was a true gentleman
Zafar was a true gentleman. Sorted my new contract and phone out with 30 minutes. I will definitely be using the st.helens store again.
4 May 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Kath,
We really appreciate the positive feedback! Thanks for your review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - St Helens
Hi Courtney,
We're delighted you had such a positive experience. Thank you for your review!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - St Helens
Hey Sharon,
Thanks for this great feedback regarding your experience with Gavin!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - St Helens
Hi Alan,
Thank you for your review! We're so glad you had such a positive experience.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Went to upgrade my phone
Went to upgrade my phone. Very helpful in store.
6 April 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Victoria. thank you for taking the time to leave us a review, it's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Upgraded to the new pixel 8
Upgraded to the new pixel 8. Got £350 back as a trade in for the old phone. Awesome deal.
5 April 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Zafar,
Thank you for your review. Hope you enjoy your new Pixel 8! If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
went in for a case for my iPhone
went in for a case for my iPhone. managed to get one that was only £7 in the sale.
20 February 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Munah. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone sorted super quick
Went in today, as my old phone isnt working properly. Colin and Raf were a huge help. Colin talked me through everything and I ended up sorting my new phone on the same day.
28 February 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Sam,
Thank you for taking the time to share your feedback with us. We're so happy you had a great experience with Colin and Raf.
Enjoy your new phone!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Fantastic Job very helpful
15 February 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi there Giuseppe,
Thanks for this review! It's amazing to hear that you're enjoying our network!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Helpfull sales assistant
Helpfull sales assistant, diagnosed problem with my phone straight away great to deal with, cheers
14 February 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Mike!
Thanks for taking the time to share this great review with us. We're so glad you managed to get your issue sorted quickly.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Gavin was awesome
Gavin was awesome. He was brilliant on solving all our Vodafone issues and we can’t wait to visit again to upgrade our broadband in February 2024.
18 January 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Ashleigh,
Thanks for taking the time to write such a great review! We're delighted that Gavin was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Colin was great help
Colin was great help, I always get sorted out with excellent customer service always very helpful
18 January 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Marie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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