I had a issue with my home page on my phone i thought it was corrupted. Popped into the Stockton on Tees branch explained to the assistant he sorted it out instantly. I was expecting the worse b... See more
Company replied
Location
Switch location130 High Street, TS18 1AY Stockton on Tees, GB
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Liam was very helpful totally patient and unbelievabley considerate ( if you knew me you would know just how considerate he has been ). I simply cannot fault him. Reminds me why I stay with Vodafo... See more
Company replied
Despite the store being really busy on most of the occasions I have visited, the staff have been most helpful in dealing with my requests. Would recommend this store to everyone.
Company replied
Great, Vodafone is starting to turn off their 3g signal. What chance do most people have as their 4&5g is garbage May as well go back to 2 tin cans and a piece of string if you are stuck on this... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Stockton on Tees
Written by the company
Contact info
130 High Street, TS18 1AY, Stockton on Tees, United Kingdom
4.9
Excellent
139 reviews
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Nasty app that takes over your home page.
I had a issue with my home page on my phone i thought it was corrupted.
Popped into the Stockton on Tees branch explained to the assistant he sorted it out instantly.
I was expecting the worse but totally resolved the issue.
He set up my camera app as the software has QR code recognition.
Thanks from a relieved customer
Mr B Johnston
21 August 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Brio,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adrian, Liam & Martin
Adrian, Liam and Martin are professional, empathetic and made the experience the nicest I’ve ever had.
4 August 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Millie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Busy but great customer service
Despite the store being really busy on most of the occasions I have visited, the staff have been most helpful in dealing with my requests. Would recommend this store to everyone.
31 July 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Lucy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into the Vodadone shop to get my…
I went into the Vodadone shop to get my phone fixed and this was done quickly. Thanks Adrian.
29 July 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey there,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Adrian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam was very helpful totally patient…
Liam was very helpful totally patient and unbelievabley considerate ( if you knew me you would know just how considerate he has been ). I simply cannot fault him. Reminds me why I stay with Vodafone.
28 July 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Raymond ,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Wanted help with an affordable tarrif…
Wanted help with an affordable tarrif for my airtime as the current one have expired and was helped and l am very grateful for that.
28 July 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Charlotte,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent experience upgrading my…
Excellent experience upgrading my iPhone - great savings and fantastic service from Ben who went above and beyond to get me the best deals for all of my family
20 July 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Kim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
So helpfull and friendly got a great…
So helpfull and friendly got a great deal thank you
4 July 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful gentleman helped me get a…
Very helpful gentleman helped me get a new phone with great advice and told me about all offers available to me, I was pleasantly surprised at the price. Great service overall
18 June 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Rachael,
Thanks for the lovely review and the fantastic support you’ve shown for team member.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service Ben was so…
Excellent service Ben was so knowledgeable and really helped sort me out with new contract he is a credit to the company
17 June 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Fiona,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience in Vodafone Stockton
Great experience in Vodafone Stockton, Adrian was really helpful and got both my husband and I sorted with new plans/phone, process was very efficient. Second time I’ve used this Vodafone store, would highly recommend.
13 June 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Anna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came with an issue qith my handset
Came with an issue qith my handset, got a new one all set up thanks Adrian
10 June 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Andrew,
Thanks for the lovely review and fantastic support for Adrian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben and Owen were marvellous helping…
Ben and Owen were marvellous helping set up new phones for myself and wife.
They both went the extra mile and sorted everything despite a few glitches they got us sorted.
Well done and a big THANK YOU
3 June 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Ben
Great service from Ben. Got us plans we were happy with. Thank you.
1 June 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Geoff,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Solved all of my issues and got me a…
Solved all of my issues and got me a plan I was happy with. Thank you Adrian and Ben.
16 May 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Muriel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great guys 5 *s
16 May 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Ken,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I went to Vodafone to ask about my…
I went to Vodafone to ask about my apps. All seems up to date and I got a cheaper plan. Thank you Adrian.
14 May 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Beryl,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stockton on Tees
Hey Cobie,
Thanks for the lovely review and fantastic support for Ben .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ben was very helpful and understanding…
Ben was very helpful and understanding to my needs, pleasant, professional and knowledgeable
11 May 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Jacqueline,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful for me to understand
3 May 2026
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Graham,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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