Ben was very helpful in helping me and my mam with selecting our new phones, he explained each stage to us and we felt at ease throughout the process. He was very professional and approachable
Company replied
Location
Switch location130 High Street, TS18 1AY Stockton on Tees, GB
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See what reviewers are saying
I had a issue with my home page on my phone i thought it was corrupted. Popped into the Stockton on Tees branch explained to the assistant he sorted it out instantly. I was expecting the worse b... See more
Company replied
Liam was very helpful totally patient and unbelievabley considerate ( if you knew me you would know just how considerate he has been ). I simply cannot fault him. Reminds me why I stay with Vodafo... See more
Company replied
Great, Vodafone is starting to turn off their 3g signal. What chance do most people have as their 4&5g is garbage May as well go back to 2 tin cans and a piece of string if you are stuck on this... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Stockton on Tees
Written by the company
Contact info
130 High Street, TS18 1AY, Stockton on Tees, United Kingdom
4.9
Excellent
145 reviews
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5⭐️ Customer experience
Liam is very accommodating and always helpful in answering my queries as simple and straightforward as possible to resolve my concerns.
29 May 2023
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hi Mary,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Store better than over the phone
I went into the Vodafone shop with a persisting issue that I wanted to complain about. The adviser was very understanding and helpful and helped me to raise a complaint. Voda over the phone has been frustrating but I couldn’t fault the store at all
29 May 2023
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hi Chris,
I'm sorry that you've had to raise a complaint, but it's nice to hear the store were able to help. If you ever need anything, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Stockton on tees store review
Adrian who dealt with my enquiry was very helpful snd he helped resolve a longer standing issue I have had with the My Vidaphone app
4 April 2023
Unprompted review
Reply from Vodafone UK - Stockton on Tees
Hey Nigel,
Thank you for your review. I’ll be sure to pass on the feedback for Adrian from the Stockton on tees store. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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