Had a really good experience at the Vodafone store in Swansea. Scott was brilliant and took the time to actually understand what I needed instead of just trying to sell me something. He helped me fi... See more
Company replied
Location
Switch location4 Union Street, SA1 3EE Swansea, GB
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If I could give Sophie at the Swansea city branch 6 stars I would. The young lady was paitent knowledgeable polite and professional . . Sophie was a pleasant pleasure to deal with .
Company replied
Very helpful, Katie guided us to a product that was more suitable than our original query and more value for money too! Product was for my daughter and Katie was very interactive and friendly. Thanks... See more
Company replied
Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... See more
Company replied
Company details
- Mobile network operator
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Swansea
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
4 Union Street, SA1 3EE, Swansea, United Kingdom
4.9
Excellent
262 reviews
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Fantastic service by Sophie
If I could give Sophie at the Swansea city branch 6 stars I would.
The young lady was paitent knowledgeable polite and professional . . Sophie was a pleasant pleasure to deal with .
28 September 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Ceri,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, Katie guided us to a product that was more suitable than our original query and more value for money too! Product was for my daughter and Katie was very interactive and friendly. Thanks Katie!
26 September 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Colleen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really helpful and friendly staff
Really helpful and friendly staff. Massive thanks to Sophie for helping me with my bill which I was confused over.
21 September 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Zoe,
Thanks for the lovely review and fantastic support for Staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Experience
Had a really good experience at the Vodafone store in Swansea. Scott was brilliant and took the time to actually understand what I needed instead of just trying to sell me something. He helped me find the right device and tariff for me and explained everything really well.
Really happy with the service and definitely a 5-star experience. Scott has definitely made me a loyal customer of this store. Thanks again!
21 September 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Berto ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jacob was very professional and…
Jacob was very professional and supportive and made my interaction effortless.
19 September 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Glenys,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Hussein
Thank you Hussein, Dan & Scott for all your help over the past few weeks with a new device and SIM only plan, brilliant customer service. You are a great team! Thank you!
16 September 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Cath,
Thanks for the lovely review and fantastic support for Hussein.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Grant was so knowledgeable
Grant was so knowledgeable, friendly and easy to talk to. Took my clueless, menopausal bumbling in his stride. Very happy with my new deal. Definitely recommend.
14 September 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Helen,
Thanks for the lovely review and fantastic support for Grant .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Katie..
Katie... amazing service.. very happy.. friendly and helpfull
12 September 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Andrea
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Louis & the rest of the staff were…
Louis & the rest of the staff were really helpful in the shop, brilliant prices, will definitely use Vodafone again
9 September 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hi Roy, thank you so much for your wonderful review and the amazing support you’ve shown for Louis, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great help and service from Rowan and…
Great help and service from Rowan and Louie!
9 September 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I liked the friendly welcome
I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would recommend visiting this store.
7 September 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hi Barry. This is fantastic to hear! We really appreciate the feedback and are delighted that our team member provided such helpful and understanding service.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Great customer service by Sophie
Great customer service by Sophie, professional, friendly and was able to meet all my needs. Great overall upgrading experience.
28 August 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Kathryn
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Had a great experience got new sim with…
Had a great experience got new sim with fab customer service friendly staff named Louis highly recommended
26 August 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hi Maria, thank you so much for your wonderful review and the amazing support you’ve shown for Louis , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Went into the Swansea Vodafone store…
Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that she understood and together they found the perfect upgrade for her. It's nice when you find someone and somewhere where you don't think they are selling you something for the sake of it but are selling you it because they care.
22 August 2026
Unprompted review
Reply from Vodafone UK - Swansea
"Hey Lisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
I am not the best with technology and…
I am not the best with technology and needed some help and was served by Dan who simplified everything for me and made everything very easy to understand! Tha j trust!
24 August 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jacob was excellent
Jacob was excellent, talked us through all the options and guided us through all the steps to have everything set up. Moving 2 contracts over took a while which is a Vodafone issue not his fault!
22 August 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Zak,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Katie in…
Great customer service from Katie in Vodafone Swansea store.
Helped transfer my 3 account to a new mobile and assisted and advised with the setting up of home broadband contract. Very pleasant and informative employee.
21 August 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Jon,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Scott and Ewan both were extremely…
Scott and Ewan both were extremely helpful went above beyond throughout such a stressful time made everything run smoothly after issues with migration, finally left store satisfied 😊
18 August 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Karly,
Thanks for the lovely review and fantastic support for Scott and Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in with phone malware and Dan…
Came in with phone malware and Dan fixed it for me. Great service!
17 August 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Sheila,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer service from Ryan
Excellent customer service from Ryan, excellent advice very helpful.
14 August 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Andrea,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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