I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would rec... See more
Location
Switch location4 Union Street, SA1 3EE Swansea, GB
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Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... See more
Company replied
Louis & the rest of the staff were really helpful in the shop, brilliant prices, will definitely use Vodafone again
Company replied
Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Swansea
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
4 Union Street, SA1 3EE, Swansea, United Kingdom
4.9
Excellent
255 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Thank You Katie in Swansea for helping…
Thank You Katie in Swansea for helping my son with his first watch and phone! Excellent service
7 February 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Mia,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Maddie was really helpful and made…
Maddie was really helpful and made everything straight forward and easy for me to understand. She’s found me a better plan while helping me with my original query and shown me deals I can benefit from. So lovely, very grateful!
7 February 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Jemima,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Katie
Katie
Very helpful making it an easy experince for me. Lovely lady xx
4 February 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Jane,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Job Ethan
Went in to the store with a phone issue, Ethan Lin was extremely helpful and help me find a great deal, thanks
27 January 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Onyinye,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was so welcoming as soon as we…
Katie was so welcoming as soon as we walked into the store. She was very helpful and knowledgeable, absolutely fantastic!
31 January 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Rachel,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rowan was very knowledgeable and…
Rowan was very knowledgeable and helpful i would highly recommend visiting for help with purchasing mobile or broadband
17 January 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Swansea
Hey siss,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Katie was exceptional
Katie was exceptional, so professional and helped so much .
5 January 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie in the Swansea store was a…
Katie in the Swansea store was a massive help and help led me to save a lot of money on our monthly bill!
3 January 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Katharine,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was superbly well informed and…
Katie was superbly well informed and able to provide a high standard of professional skills knowledge and understanding of our needs and requirements.She really sorted out our
3 January 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Alison,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Swansea
Hey Nnaemeka,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Katie was fantastic
Katie was fantastic, great customer service and advice, Thank you!
30 December 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hey Daniel,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again
Vodafone Social Media Team
Samsung upgrade by Maddie.
I was served by Maddie who made the process of finding the replacement Samsung phone for my old quick and easy, explaining the differences between the versions of the model I wanted. Maddie also found me the best deal for what I needed. Excellent service.
15 December 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hey Ian,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had Katie’s help me today and what a…
I had Katie’s help me today and what a pleasant time I had with her so quick and give me the best deal I wanted to upgrade today. Excellent service with her
16 December 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hey Nicola,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was amazing and made sure we got…
Katie was amazing and made sure we got everything we needed she went above and beyond for me.
13 December 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hey leah,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredibly helpful and friendly.
9 December 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hi Lesley,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Great staff
Picked up my new phone on Wednesday from the Vodafone shop in Swansea. I'm not very good with technology but was very impressed with Ewan that served me. Very polite, patient with my questions and so helpful.
Thank you Ewan.
3 December 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hey Sandra,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ewan was a great help very polite can’t…
Ewan was a great help very polite can’t thank him enough
2 December 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hey Andrew,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Swansea
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing such lovely service with the…
Amazing such lovely service with the great staff at the store Ethan was so helpful and everything was done professionally
22 November 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hey Hazal,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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