Dan was amazing, kind and friendly welcome , helped me with my phone upgrade and explained in full detail more then I have had before - many thanks to Dan
Company replied
116 The Border, TF3 4AE Telford, GB
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Dan was amazing, kind and friendly welcome , helped me with my phone upgrade and explained in full detail more then I have had before - many thanks to Dan
Company replied
Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... See more
Company replied
Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... See more
Company replied
I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... See more
Company replied
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116 The Border, TF3 4AE, Telford, United Kingdom
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Luke was really helpful upgrading my new phone today in the store in Telford. Really knew his stuff and made the process really simple.

Reply from Vodafone UK - Telford
Luke was amazing and really professional and helpful. He resolved our SIM card problem and helped with renewing two phone contracts. I would travel to Telford just to come back. Thank you.

Reply from Vodafone UK - Telford
Luke did a great job explaining everything.

Reply from Vodafone UK - Telford

Reply from Vodafone UK - Telford
Luke has been absolutely fantastic in helping us save money on our contracts. Courteous, supportive and helpful, he is a credit to you . Thank you

Reply from Vodafone UK - Telford
Luke did a fantastic job helping me, and sorting everything I needed, 10 out of 10

Reply from Vodafone UK - Telford
Dan the store manager was really helpful and has great customer service. He did me a fantastic deal

Reply from Vodafone UK - Telford
Amazing customer service from the manager Dan, extremely helpful and gave me a fantastic deal.

Reply from Vodafone UK - Telford
For the patience and time spent and talking me through. I was also pleasantly surprised to retrieve all my previous data. Helpful staff.

Reply from Vodafone UK - Telford
Abby confidently took us through the available options , making the renewal process easy and painless.

Reply from Vodafone UK - Telford
Thank so much I always cone to see babies great service, thank you I cone again

Reply from Vodafone UK - Telford
Quick and professional help from Tom & Dan at the Telford store. Our new mobile & broadband services are up and running. So easy and quick - perfect!

Reply from Vodafone UK - Telford
Chris was so patient and explained it to us so well.Gave us a great deal and was very thorough

Reply from Vodafone UK - Telford
We had Christopher look after us today. Came in to get a new phone or sim, whichever was best deal. Got a new sim deal. He then kindly said about broadband with them. We looked at the deals, and they were so much better than BT who were on today. We were saving more money transferring from BT to Vodafone.
Once again thank you for your fantastic service

Reply from Vodafone UK - Telford
Friendly , knowledgeable, looked for best possible deal and phone for my mother in law

Reply from Vodafone UK - Telford
Dan did me a good deal. Very pleased with the service

Reply from Vodafone UK - Telford
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