Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... See more
Company replied
Location
Switch location116 The Border, TF3 4AE Telford, GB
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See what reviewers are saying
Dan was amazing, kind and friendly welcome , helped me with my phone upgrade and explained in full detail more then I have had before - many thanks to Dan
Company replied
Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... See more
Company replied
I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Telford
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
116 The Border, TF3 4AE, Telford, United Kingdom
5.0
Excellent
386 reviews
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Makenzie was great
Makenzie was great. Helped get a new S26+, cheaper broadband and reduced Sim price all in visit.
16 May 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey Dan,
Thanks for the lovely review and fantastic support for Makenzie,
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Luke was very helpful and sorted out…
Luke was very helpful and sorted out our problem very efficiently.
16 May 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey Jackie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Chris who we dealt with was extremely…
Chris who we dealt with was extremely helpful and informative.
12 May 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
My husband and I called into shop today…
My husband and I called into shop today to get my husband SIM card out and Chris was very very helpful and I told him I had to go to O 2 to sort mine and bless him he did mine for me and I’m now with your company now I cannot say enough about this lad we r both in our 70 he was absolutely brilliant and so understanding we will b back thank you Chris x
12 May 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Chris was great and helped me save money
11 May 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey Margaret,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful and informative
Dan was very helpful when setting up my new contract! Very friendly and nice :)
7 May 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey Kayles,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from Luke thank you
Amazing service from Luke thank you
25 April 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey Thomas,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Telford
Hey Tina,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Spoke to Dan who was fantastic with…
Spoke to Dan who was fantastic with helping me upgrade my phone and air plan. He made everything very easy to understand and explained every choice available to me, I'm very happy with my new Google pixel 10 pro. Great customer service would highly recommend Dan.
18 April 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey M,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke done great job in the store at…
Luke done great job in the store at Telford Centre
15 April 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey Yanka,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Telford
Hey Caroline,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was very professional
Luke was very professional and friendly Very knowledgeable about the products available and a pleasure to deal with
17 April 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey Darren,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
A great experience
I came in to speak to an assistant about getting a new battery in my old phone.
In stead I decided to get a new one, as I couldn’t be without one, while it was being done. I have heart conditions and needed to have a phone for emergencies at all times. The young man I spoke too was lovely. His name was Tom. I’m a pensioner and am not very good at technology. Tom was brilliant, he was very polite, kind and patient. He showed me a number of options that I could afford and never once tried to upsell me anything that I didn’t want or need.
Thank you Tom for you help and understanding.
16 April 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey Cheralyn,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Luke served us at Telford
Luke served us at Telford . He sorted out our 3 phones. He was polite ..knowledgeable and a pleasure to be served by. His suport team on the day we also polite accommodating.
13 April 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I got phone from this shop yesterday I…
I got phone from this shop yesterday I the customer service was 10/10 I couldn’t hold it in so I had to come and say it I really appreciate it thank you so much
13 April 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey Seaza,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was brilliant and made me feel…
Luke was brilliant and made me feel very welcome I would definitely come back.
13 April 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey Brenda,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Makenzie was great
7 April 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey Tommy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mac was a superstar helped me through…
Mac was a superstar helped me through all issues and also is saving me money !! A real Hero!!
3 April 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey Felix,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Telford
Hey Yasmin,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Makenzie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from Luke
Was served by Luke today just needing to change to Vodafone from my current network, he was helpful, polite and engaging which made the whole experience easy and stress free.
9 March 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey Rochelle
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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