Vodafone UK - Wakefield Teall Street Reviews 

211
TrustScore 5 out of 5

4.9

Teall Street 34, WF1 1QF Wakefield, England, GB


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Rated 5 out of 5 stars

Karl was awesome, best customer service i have ever recieved. An absolute credit to the store. Will be back for some more excellent service. George too gave excellent what a pair of legends.

Company replied

Rated 5 out of 5 stars

I have been in Vodafone today and got my new Iphone ordered excellent service from Karl highly delighted with the gentleman.

Company replied

Rated 5 out of 5 stars

Face to face discussion with Sammah in Wakefield store was an honest and personable experience. She was helpful and informative about getting best value from our contracts. A service that went one s... See more

Company replied

Rated 5 out of 5 stars

Absolute first class service from Scott who helped me restore my phone. He explained everything clearly, while also training a new member of staff and managing the expectations of other customers wait... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Wakefield Teall Street

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Teall Street 34, WF1 1QF, Wakefield, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

211 reviews

5-star
4-star
3-star
2-star
1-star

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4.9

All reviews

(211)

41,418 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and helped me get a great…

Great service and helped me get a great deal

29 May 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Apple watch

Came in to get the wife a Apple Watch, we had Karl helping us, and he was absolutely amazing, helped us every step of the way and gave us all the information needed, credit to the team, thank you.

29 May 2026
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and efficient

9 May 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Lorraine,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service.Thank you

Fantastic service. Having bought a phone, I struggled to transfer my data. The sales adviser kindly helped me to do this very patiently.I was very grateful for his good humour and massive expertise, as it wasn't proving easy to achieve.Many thanks again.

6 May 2026
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Samantha,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wakefield store

Renewed my contract Scott in the Wakefield store was brilliant!

He explained everything to me different packages ect..
To find what works best for me nothing was to much trouble.

He restored my faith in Vodafone again!

Thanks,
Scott!!!

6 May 2026
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent broadband swap over

Excellent broadband swap over, only took 10 mins thanks to Karl and assamah for her morale support 😁

4 May 2026
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Alan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sammah has been great throuout my…

Sammah has been great throuout my experience of transferring from EE to yourselves. She has been very kind, patient and helpful with all aspects of the transfer and upgrade.

27 April 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karl is the best

Karl is the best
Very cooperative and genuinely professional
Ready to help at all times
Got it sorted
Thanks for the service
Deserve appreciation

21 April 2026
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Husna,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best service with an expert man called…

Best service with an expert man called Karl. THANKS

18 April 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Samson,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

new customer

George explained everything very clearly and thoroughly, making the entire process extremely easy and enjoyable with his great customer service.

18 April 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 3 out of 5 stars

Sammah Al-Taf is a cooperative and…

Sammah Al-Taf is a cooperative and helpful employee

14 April 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hi Alrayah,

Thank you for taking the time to leave a review and for your kind words about the support provided. We are really glad to hear that you found the experience cooperative and helpful.

We noticed you rated us 3 stars, and we would genuinely love to know what we could have done better to make your experience a 5 star one. Your feedback helps us improve and deliver an even better service in the future.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

karl his realy exland and his gave me…

karl his realy exland and his gave me very good price and good day for me with save maney

3 April 2026
Unprompted review
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Reply from Vodafone UK - Wakefield Teall Street

Hey Hunar,

Thanks for the lovely review and fantastic support for Karl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The lady that helped us made sure that…

The lady that helped us made sure that we were fully satisfied by working hard to ensure that we came away happy, by fixing an issue with the account. She didn’t stop until this was done.

30 March 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic staff member Karl

Fantastic staff member Karl, very helpful got me a nice deal. Explained everything, would recommend.

25 March 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Izabela,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Renew contract

Karl was very friendly and helpful in helping me renew my contact 👍🏻

23 March 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Megan,

Thanks for the lovely review and fantastic support for Karl.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Both George and sammah were amazing…

Both George and sammah were amazing throughout making sure I was happy with my broadband and phone package. Couldn't thank them enough made me feel welcomed and listened too nothing was too big or too much trouble for them. They are a credit to your branch. Thanks guys

17 March 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Tom,

Thanks for the lovely review and fantastic support for George and sammah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My services was done my sir Karl and it…

My services was done my sir Karl and it was the most amazing experience I have ever had, you would regret it he has such a beautiful soul.

16 March 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Alisha,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful

Really friendly, helpful and knowledgeable service in store today.
Thank you.

26 February 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Charlotte,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Karl & Sammah; Great customer experience!

Great customer experience buying a phone from the Wakefield store today. Returning on Wednesday to purchase an LTE watch to pair with it. Excellent advice and expertise demonstrated by Karl & Sammah across multiple visits, coupled with exemplary patience and a thorough understanding of my needs and requirements. Highly recommended!

15 February 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Chris,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sammah was really helpful and patient…

Sammah was really helpful and patient with my cjallenges

11 February 2026
Unprompted review
Vodafone UK - Wakefield Teall Street logo

Reply from Vodafone UK - Wakefield Teall Street

Hey Paul,

Thanks for the lovely review and fantastic support for Sammah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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