Amazing customer service from Jack at Washington. Jack was polite, professional and a spectacular problem solver. After having problems with data roaming whilst abroad myself and my husband came into... See more
Company replied
Location
Switch locationThe Galleries SC, NE38 7SD Washington, GB
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See what reviewers are saying
Fabulous service from the bold man i have forgotten his name but he helped me rectify a problem that has been going on for some time Thank you so much
Company replied
Matt was very helpful and friendly. He gave good advice for what was best for us.
Company replied
The service from Matthew at the Galleries outlet was first class. He was friendly, helpful and professional and did not "over sell". We were extremely happy with the mobile deals he provided for us an... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Washington Galleries
Written by the company
Contact info
The Galleries SC, NE38 7SD, Washington, United Kingdom
5.0
Excellent
396 reviews
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The service from Paula today was…
The service from Paula today was fantastic, thankyou
5 December 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Darren,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I had the pleasure of being served by…
I had the pleasure of being served by Paula. She was great dealing with my trade in and upgrade. Couldn't fault her for anything and I would definitely recommend her to any customers old or new.
22 November 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hey Luke,
Thanks for the lovely review and fantastic support for Paula.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Matt and Jack helped the smooth…
Matt and Jack helped the smooth transfer of me phone. Thank you so much
21 November 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're happy to hear that the transfer went smoothly. We appreciate you taking the time to share your positive experience with us.
Thanks,
Vodafone Social Media Team
I have been unable to get into my…
I have been unable to get into my account for nearly two years, after going into the galleries Matty eventually got my account sorted and renewed my broadband; after trying for 45 minutes. Great service from Matty.
6 November 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hi. We appreciate you sharing your experience. We're happy to hear that your account access issue was resolved and your broadband was renewed. We are grateful for your positive feedback regarding the service you received. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Shop helped get new phone
Shop helped get new phone, kieran made me feel welcom
9 November 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hi. We're happy to hear that we could help you with your new phone. It's great to know that you felt welcome. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kieran helped me use my phone in…
Kieran helped me use my phone in Tenerife
10 November 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hi. We're happy to hear that you received helpful assistance using your phone in Tenerife. Thank you for your feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was helpful getting a new phone…
Matthew was helpful getting a new phone sorted
8 November 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hi. We're happy to hear that you received helpful support while getting your new phone. Thank you for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mathew was extremely helpfull
8 November 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hi. We are happy to hear that our team member was helpful. Thank you for your positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was great
8 November 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What can I say but excellent and super…
What can I say but excellent and super efficient service. Paula the Vodafone adviser, guided a smooth process to get a great deal for the combined mobile phone/ landline and broadband package! Thank you Paula and Vodafone Washington.
6 November 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Paula was fantastic today
Paula was fantastic today. I got the phone I wanted at a good price x
6 November 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Matty “the slithering haha” was great…
Matty “the slithering haha” was great helping me choose a new phone, his banta made the visit in store very stress free
5 November 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Easy and quick transfer from Matthew…
Easy and quick transfer from Matthew thank you
31 October 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
For vodafone
Thank you so much for Mr. Simon، he has been a great help to me and I hope he will continue to do so.
29 October 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Hi. We're happy to hear that our team member was helpful. We appreciate your positive feedback and hope to continue providing excellent support. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paula was very efficient
Paula was very efficient, very helpful and patient
24 October 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Matthew quickly sortes my phone…
Matthew quickly sortes my phone transfer, great help, thank you
22 October 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Excellent service from Matthew thanks
Excellent service from Matthew thanks
19 October 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Matt sorted my phone transfer and reset…
Matt sorted my phone transfer and reset smoothly, perfect service 5*
15 October 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Went in with my partner who's contract…
Went in with my partner who's contract had come to an end a while ago to change over to sim only. Having tried at another shop who were wanting loads of info we were not holding much hope. However Kieron had it all sorted within 10 minutes and now I have one happy partner. Cheers Kieron and well done.
12 October 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Very helpful
9 October 2025
Unprompted review
Reply from Vodafone UK - Washington Galleries
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
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