Overall good customer service alround, soon as I got in Kabz approached and helped me out with my web order and he went above and beyond to decrease my monthly payments and genuinely help me out. 5 st... See more
Company replied
Unit 29b New Square, B70 7PP West Bromwich, GB
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Overall good customer service alround, soon as I got in Kabz approached and helped me out with my web order and he went above and beyond to decrease my monthly payments and genuinely help me out. 5 st... See more
Company replied
We had Gurpreet today helping us in store . Can i just say what a proffessional friendly man . He helped us with are issue and got us a new phome upgrade . Whenever we need to go into store again it w... See more
Company replied
Narinder was so lovely to help me and my family, I highly recommend this place it has such good customer service. Our issue was solved quite quickly, it was significantly helpful. Thank you so muc... See more
Company replied
Had to wait a little while but staff kept me updated and were very polite and courteous. They were very busy in store but I was seen quite swiftly. My query was dealt with effectively by Guppi and I h... See more
Company replied
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Unit 29b New Square, B70 7PP, West Bromwich, United Kingdom
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Nayim was very helpful in helping me upgrade, gave me the best deal would recommend

Reply from Vodafone UK - West Bromwich
every was so lovely and helpful especially gup !!!! deff recommend

Reply from Vodafone UK - West Bromwich
Really friendly staff, offered great support and even offered money saving tips on the account.

Reply from Vodafone UK - West Bromwich
Nayim found me the best sim upgrade deal and saved me money, would recommended

Reply from Vodafone UK - West Bromwich
Good deal good experience by sales agent narinder

Reply from Vodafone UK - West Bromwich
I came in for broadband, nayim was very helpful and gave me the best deal which saved me money

Reply from Vodafone UK - West Bromwich
Very cute guy help me out with my airtime plan and i bought 17 pro max.very humble .

Reply from Vodafone UK - West Bromwich
Great customer service. Nayim helped us with our order. And rest of the staff were all friendly and kind

Reply from Vodafone UK - West Bromwich
We had Gurpreet today helping us in store . Can i just say what a proffessional friendly man . He helped us with are issue and got us a new phome upgrade . Whenever we need to go into store again it will be to Gurpreet . Again thankyou so much Gurpreet !!

Reply from Vodafone UK - West Bromwich
Nayim was very helpful im helping me choose a new sim for myself, i would recommend him to all my friends, very professional

Reply from Vodafone UK - West Bromwich
Today we seen Bill he was friendly and helpful and gave us a great deal.

Reply from Vodafone UK - West Bromwich
Narinder was so lovely to help me and my family, I highly recommend this place it has such good customer service.
Our issue was solved quite quickly, it was significantly helpful.
Thank you so much.

Reply from Vodafone UK - West Bromwich
Nayim was very helpful, great service would recommend

Reply from Vodafone UK - West Bromwich
Riz was Very helpful and knowledgeable while moving my 4 contracts over from 3. Thank you for great customer service and making the move seamless.

Reply from Vodafone UK - West Bromwich
Nayim was great, gave me the best deal I would recommend to anyone

Reply from Vodafone UK - West Bromwich
Overall good customer service alround, soon as I got in Kabz approached and helped me out with my web order and he went above and beyond to decrease my monthly payments and genuinely help me out. 5 star for me☺️

Reply from Vodafone UK - West Bromwich
Gurpreet was EXTREMELY patient, friendly and informative. I'll be coming back and asking for him if I need anymore advice.

Reply from Vodafone UK - West Bromwich
Gup wasreally helpful and managed to save me money aswell as get a new phone for my son

Reply from Vodafone UK - West Bromwich
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