Vodafone UK - West Bromwich Reviews 

855
TrustScore 5 out of 5

5.0

Unit 29b New Square, B70 7PP West Bromwich, GB


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Rated 5 out of 5 stars

Overall good customer service alround, soon as I got in Kabz approached and helped me out with my web order and he went above and beyond to decrease my monthly payments and genuinely help me out. 5 st... See more

Company replied

Rated 5 out of 5 stars

We had Gurpreet today helping us in store . Can i just say what a proffessional friendly man . He helped us with are issue and got us a new phome upgrade . Whenever we need to go into store again it w... See more

Company replied

Rated 5 out of 5 stars

Narinder was so lovely to help me and my family, I highly recommend this place it has such good customer service. Our issue was solved quite quickly, it was significantly helpful. Thank you so muc... See more

Company replied

Rated 4 out of 5 stars

Had to wait a little while but staff kept me updated and were very polite and courteous. They were very busy in store but I was seen quite swiftly. My query was dealt with effectively by Guppi and I h... See more

Company replied


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  • Unit 29b New Square, B70 7PP, West Bromwich, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

855 reviews

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5.0

All reviews

(855)

40,708 reviews in the last 12 months

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Rated 5 out of 5 stars

Nayim was very helpful in helping me…

Nayim was very helpful in helping me upgrade, gave me the best deal would recommend

10 August 2026
Unprompted review
Vodafone UK - West Bromwich logo

Reply from Vodafone UK - West Bromwich

Hey Ajay,

Thanks for the lovely review and fantastic support for Nayim. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

every was so lovely and helpful…

every was so lovely and helpful especially gup !!!! deff recommend

9 August 2026
Unprompted review
Vodafone UK - West Bromwich logo

Reply from Vodafone UK - West Bromwich

Hey ER,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really friendly staff

Really friendly staff, offered great support and even offered money saving tips on the account.

9 August 2026
Unprompted review
Vodafone UK - West Bromwich logo

Reply from Vodafone UK - West Bromwich

"Hey Joey,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Nayim found me the best sim upgrade…

Nayim found me the best sim upgrade deal and saved me money, would recommended

8 August 2026
Unprompted review
Vodafone UK - West Bromwich logo

Reply from Vodafone UK - West Bromwich

Hey Jaswinder,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good deal good experience by sales…

Good deal good experience by sales agent narinder

8 August 2026
Unprompted review
Vodafone UK - West Bromwich logo

Reply from Vodafone UK - West Bromwich

Hey Jasmeen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with service by narinder

7 August 2026
Unprompted review
Vodafone UK - West Bromwich logo

Reply from Vodafone UK - West Bromwich

Hey Nigel,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in for broadband

I came in for broadband, nayim was very helpful and gave me the best deal which saved me money

6 August 2026
Unprompted review
Vodafone UK - West Bromwich logo

Reply from Vodafone UK - West Bromwich

Hey Papy,

Thanks for the lovely review and fantastic support for Nayim. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very cute guy help me out with my…

Very cute guy help me out with my airtime plan and i bought 17 pro max.very humble .

5 August 2026
Unprompted review
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Reply from Vodafone UK - West Bromwich

Hey Sumit,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly staff

Great customer service. Nayim helped us with our order. And rest of the staff were all friendly and kind

5 August 2026
Unprompted review
Vodafone UK - West Bromwich logo

Reply from Vodafone UK - West Bromwich

Hi Inko, thank you so much for your wonderful review and the amazing support you’ve shown for Nayim, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

We had Gurpreet today helping us in…

We had Gurpreet today helping us in store . Can i just say what a proffessional friendly man . He helped us with are issue and got us a new phome upgrade . Whenever we need to go into store again it will be to Gurpreet . Again thankyou so much Gurpreet !!

4 August 2026
Unprompted review
Vodafone UK - West Bromwich logo

Reply from Vodafone UK - West Bromwich

Hey Emelia,

Thanks for the lovely review and fantastic support for Gurpreet.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nayim was very helpful im helping me…

Nayim was very helpful im helping me choose a new sim for myself, i would recommend him to all my friends, very professional

3 August 2026
Unprompted review
Vodafone UK - West Bromwich logo

Reply from Vodafone UK - West Bromwich

Hey Harmanpreet,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today we seen Bill he was friendly and…

Today we seen Bill he was friendly and helpful and gave us a great deal.

3 August 2026
Unprompted review
Vodafone UK - West Bromwich logo

Reply from Vodafone UK - West Bromwich

Hey Paige,

Thanks for the lovely review and fantastic support for Bill. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Narinder was so lovely to help me and…

Narinder was so lovely to help me and my family, I highly recommend this place it has such good customer service.
Our issue was solved quite quickly, it was significantly helpful.

Thank you so much.

2 August 2026
Unprompted review
Vodafone UK - West Bromwich logo

Reply from Vodafone UK - West Bromwich

Hey Karamjit,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nayim was very helpful

Nayim was very helpful, great service would recommend

1 August 2026
Unprompted review
Vodafone UK - West Bromwich logo

Reply from Vodafone UK - West Bromwich

Hey Agamjot,
Thanks for the lovely review and fantastic support for Nayim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Riz , very helpful

Riz was Very helpful and knowledgeable while moving my 4 contracts over from 3. Thank you for great customer service and making the move seamless.

1 August 2026
Unprompted review
Vodafone UK - West Bromwich logo

Reply from Vodafone UK - West Bromwich

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nayim was great

Nayim was great, gave me the best deal I would recommend to anyone

1 August 2026
Unprompted review
Vodafone UK - West Bromwich logo

Reply from Vodafone UK - West Bromwich

Hey Dariko,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gup was very kind and helpfull

1 August 2026
Unprompted review
Vodafone UK - West Bromwich logo

Reply from Vodafone UK - West Bromwich

Hey Kuba,

Thanks for the lovely review and fantastic support for Gup.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Overall good customer service alround

Overall good customer service alround, soon as I got in Kabz approached and helped me out with my web order and he went above and beyond to decrease my monthly payments and genuinely help me out. 5 star for me☺️

30 July 2026
Unprompted review
Vodafone UK - West Bromwich logo

Reply from Vodafone UK - West Bromwich

Hey,

Thanks for the lovely review and fantastic support for Kabz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gurpreet was EXTREMELY patient

Gurpreet was EXTREMELY patient, friendly and informative. I'll be coming back and asking for him if I need anymore advice.

29 July 2026
Unprompted review
Vodafone UK - West Bromwich logo

Reply from Vodafone UK - West Bromwich

Hi Bethany, thank you so much for your wonderful review and the amazing support you’ve shown for Gurpreet, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Gup wasreally helpful and managed to…

Gup wasreally helpful and managed to save me money aswell as get a new phone for my son

28 July 2026
Unprompted review
Vodafone UK - West Bromwich logo

Reply from Vodafone UK - West Bromwich

Hey S W,

Thanks for the lovely review and fantastic support for Gup.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

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