The assistant Nayim was very pleasant upon entering the store,he asked what I required but wasn't pushy.He had knowledge of the product I was looking for and explained the difference in the phones.i... See more
Company replied
Location
Switch locationUnit 29b New Square, B70 7PP West Bromwich, GB
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Both manager, Ikki, and sales advisor, Nayim, were extremely helpful and easy to have a chat with, making the whole experience great. Would recommend to anyone wanting a new provider.
Company replied
Nayim has explained everything very well. He took his time with the customers and allowed us to not feel rushed. It was a good and wonderful experience and definitely be back if we need more help.
Company replied
Had to wait a little while but staff kept me updated and were very polite and courteous. They were very busy in store but I was seen quite swiftly. My query was dealt with effectively by Guppi and I h... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - West Bromwich
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 29b New Square, B70 7PP, West Bromwich, United Kingdom
5.0
Excellent
903 reviews
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Nayim was very helpful
Nayim was very helpful, great service would recommend
1 August 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Agamjot,
Thanks for the lovely review and fantastic support for Nayim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Riz , very helpful
Riz was Very helpful and knowledgeable while moving my 4 contracts over from 3. Thank you for great customer service and making the move seamless.
1 August 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nayim was great
Nayim was great, gave me the best deal I would recommend to anyone
1 August 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Dariko,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gup was very kind and helpfull
1 August 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Kuba,
Thanks for the lovely review and fantastic support for Gup.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Overall good customer service alround
Overall good customer service alround, soon as I got in Kabz approached and helped me out with my web order and he went above and beyond to decrease my monthly payments and genuinely help me out. 5 star for me☺️
30 July 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey,
Thanks for the lovely review and fantastic support for Kabz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Gurpreet was EXTREMELY patient
Gurpreet was EXTREMELY patient, friendly and informative. I'll be coming back and asking for him if I need anymore advice.
29 July 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hi Bethany, thank you so much for your wonderful review and the amazing support you’ve shown for Gurpreet, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Gup wasreally helpful and managed to…
Gup wasreally helpful and managed to save me money aswell as get a new phone for my son
28 July 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey S W,
Thanks for the lovely review and fantastic support for Gup.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kabz was extremely helpful and…
Kabz was extremely helpful and knowledgeable. Found a good deal for me and was very attentive to my requirements. Exceptional customer service
28 July 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Marriam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Gup and team were helpful saved me…
Gup and team were helpful saved me money and got what i needed
25 July 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Robert,
Thanks for the lovely review and fantastic support for Gup and team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
kabz has been been really helpful and…
kabz has been been really helpful and has assisted me today with upgrading at the best cost. Kabz has also helped my mom today upgrade, asset to the store
25 July 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Chloe is fantastic
24 July 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Frank,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service sorted my phone in…
Very good service sorted my phone in quick time great customer service thank you so much kabz
24 July 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very friendly staff the lady and…
Very friendly staff the lady and gentlemen helped me and got me a good deal
24 July 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly Staff and Excellent Customer Service
Had to wait a little while but staff kept me updated and were very polite and courteous. They were very busy in store but I was seen quite swiftly. My query was dealt with effectively by Guppi and I have saved money on my month bill!
23 July 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Brown,
Thanks for the lovely review and fantastic support for Guppi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Nayim Patel is best customer service advisor customer service was good
23 July 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Suresh Kumar,
Thanks for the lovely review and fantastic support for Nayim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone Repair
I came into store for as my phone was broken. I came out with an upgrade and a saving across other phones on my account. Great customer service- Thank you
23 July 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hi Gemma, thank you so much for your wonderful review and the amazing support you’ve shown for us, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Reply from Vodafone UK - West Bromwich
Hey Lutfullah,
Thanks for the lovely review and fantastic support for Kabz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Couldn’t recommend Kabz & icky enough…
Couldn’t recommend Kabz & icky enough for the help with sorting my new phone. Especially wanting to change contract early.
Top lads - they’re a credit to the Vodafone company!
21 July 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Cole,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nayim was great
Nayim was great, helped sort out the problems with my phone and saved me money on my contract
18 July 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Kathleen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful listening to what we need and what we don't
Riz served me today very helpful chap and knowledgeable, helped complete my device payment and put me on a cheaper sim plan
18 July 2026
Unprompted review
Reply from Vodafone UK - West Bromwich
Hey Alan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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