The assistant Nayim was very pleasant upon entering the store,he asked what I required but wasn't pushy.He had knowledge of the product I was looking for and explained the difference in the phones.i... See more
Company replied
Unit 29b New Square, B70 7PP West Bromwich, GB
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The assistant Nayim was very pleasant upon entering the store,he asked what I required but wasn't pushy.He had knowledge of the product I was looking for and explained the difference in the phones.i... See more
Company replied
Both manager, Ikki, and sales advisor, Nayim, were extremely helpful and easy to have a chat with, making the whole experience great. Would recommend to anyone wanting a new provider.
Company replied
Nayim has explained everything very well. He took his time with the customers and allowed us to not feel rushed. It was a good and wonderful experience and definitely be back if we need more help.
Company replied
Had to wait a little while but staff kept me updated and were very polite and courteous. They were very busy in store but I was seen quite swiftly. My query was dealt with effectively by Guppi and I h... See more
Company replied
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Unit 29b New Square, B70 7PP, West Bromwich, United Kingdom
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Narinder was amazing today got a great sim only deal

Reply from Vodafone UK - West Bromwich
Gup was fab ! Nothing was too much trouble , very patient . Managed to get me better deals and cheaper price per month .

Reply from Vodafone UK - West Bromwich
Great personnel , always happy to help, and can't do enough for you.

Reply from Vodafone UK - West Bromwich
Bil was brilliant and helped me get a better contract

Reply from Vodafone UK - West Bromwich
Bil was very great an helped me sort put new sim

Reply from Vodafone UK - West Bromwich
I had a fantastic experience with GUP at Vodafone in West Bromwich. He explained everything clearly and professionally, and he did a very, very good job. He was patient, helpful, and made the whole process easy and stress-free. If I could, I would give him 10 stars instead of 5! Highly recommended.

Reply from Vodafone UK - West Bromwich
The lady from the front desk was very, very nice and really helpful.

Reply from Vodafone UK - West Bromwich
As soon as I enter the shop I see aaliah and chloe greeted me with huge smiles and a warm welcome. They managed to save me money and give me great service from start to finish i am very happy 😊 and I had fun

Reply from Vodafone UK - West Bromwich
Very good very helpful staff. My problem was sorted in store Narinder. From the West Brom store

Reply from Vodafone UK - West Bromwich
Awesomeness customer service from Chloe -West brom branch
Great job!

Reply from Vodafone UK - West Bromwich
Gup dealed with me made it very easy and very fast nice guy

Reply from Vodafone UK - West Bromwich

Reply from Vodafone UK - West Bromwich
Bil was very confident and polite and knows what he's doing

Reply from Vodafone UK - West Bromwich
Chloe and gup were fantastic, very happy to serve me

Reply from Vodafone UK - West Bromwich
I was served by bil who was brilliant an helped me alot

Reply from Vodafone UK - West Bromwich

Reply from Vodafone UK - West Bromwich

Reply from Vodafone UK - West Bromwich
NARINDER HAS BEEN VERY HELPFUL AND AMAZING,

Reply from Vodafone UK - West Bromwich
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