Great customer service from Claudia today. Went in for home broadband. She made everything very clear an easy. Highly recommended, she deserves another promotion. Outstanding service.
Company replied
Location
Switch locationUnit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
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See what reviewers are saying
I would like to say a big thank you to Jackie for the excellent service. Jackie was very respectful, friendly and helpful throughout, and treated me with great respect and appreciation. Jackie explain... See more
Company replied
The staff who work at the store super helpful and well trained, I believe the name was Dana who really was patient and helpful to sort out lots of complications on my account. Dana took her time fix... See more
Company replied
The manager was called higher was absolutely amazing,friendly,professional and very helpful.defo coming back to white city store Well done Vodafone
Company replied
Company details
- Mobile network operator
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - White City
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, United Kingdom
4.9
Excellent
587 reviews
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Jake is efficient and attentive for…
Jake is efficient and attentive for looking after my account today to reduce my phone bill contract. Excellent works.
28 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey Miss Chan,
Thanks for the lovely review and fantastic support for Jake. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hash was the best seller in my life
Hash was the best seller in my life , very pacient , and did everything on his power to help us and in the end everything worked out , 10/10 seller
27 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey Marcelomatiasdacruz,
Thanks for the lovely review and fantastic support for Hash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hash helped us so much
Hash helped us so much, he was the best sellor ever, very efficent and educated,
27 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey Leonardo,
Thanks for the lovely review and fantastic support for Hash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Micaiah is absolutely wonderful…
Micaiah is absolutely wonderful adviser. Any customer will be lucky if they get to him
26 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey,
Thanks for the lovely review and fantastic support for Micaiah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Staff name Romina is very good and…
Staff name Romina is very good and supportive and also give me a best deal great experience thank you so much romina .
26 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Best experience i had in a while
I came today to get a new phone from three and an unlimited data plan , I wasnt sure first but thanks to the team , especially Claudia , she explained everything, helped me choose what i wanted and was efficient with everything a very detailed conversation ! So thankful for this experience it didnt take too long and all the problems were fixed thanks to her i ended up ith everything i needed !! Claudia is the best ! I can assure you the customer service in vodafone is much much better and the service is brilliant
25 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Claudia…
Great customer service from Claudia today. Went in for home broadband. She made everything very clear an easy. Highly recommended, she deserves another promotion. Outstanding service.
24 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey Boakye,
Thanks for the lovely review and fantastic support for Claudia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The manager was called higher was…
The manager was called higher was absolutely amazing,friendly,professional and very helpful.defo coming back to white city store
Well done Vodafone
23 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service by Raman on 22 September…
Great service by Raman on 22 September 2026. Patient, explained the options, professional and very helpful.
22 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey Paul,
Thanks for the lovely review and fantastic support for Raman.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would like to say a big thank you to…
I would like to say a big thank you to Jackie for the excellent service. Jackie was very respectful, friendly and helpful throughout, and treated me with great respect and appreciation. Jackie explained everything clearly and was very patient with me. I really appreciate the excellent customer service and support. Thank you, Jackie!
22 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey Maaz,
Thanks for the lovely review and fantastic support for Jackie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff were excellent
Staff were excellent. Raman explained things extremely well and helped me with all the issues I was facing. Good deal sorted for both broadband and mobile
22 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey RS,
Thanks for the lovely review and fantastic support for Raman.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Omayr was amazing and his service was…
Omayr was amazing and his service was quick and effective
21 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey YB,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Experience
Great Experience, Omayr was a good employee helped me through the process very well and clear. Honest employee come to omayr!
21 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey H Z,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Romina was great and professional with…
Romina was great and professional with a smile!
Thank you
20 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey Jake,
Thanks for the lovely review and fantastic support for Romina.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We got very good deal on SIM card and…
We got very good deal on SIM card and Romina was very kind and helpful and she helped us for locking a good deal.
19 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey Deval,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at http://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emine was great!
Emine was so attentive and understanding. Great customer service!
18 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey Luke,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would like to thanks Mr Munaim in…
I would like to thanks Mr Munaim in Vodafone Westfield fir all his time that he spent with me , really appreciate it
17 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey Ali,
Thanks for the lovely review and fantastic support for Munaim. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you
Thank you!
Chadi and Hash solved my issue after i was sent from another store to do a data transfer. They dealt with my needs fantastically.
16 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey Angela,
Thanks for the lovely review and fantastic support for Chadi and Hash. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
ramadeep was amazing
ramadeep was amazing, we had such good customer service and I was really happy with the phone, very helpfull
16 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dennis very helpful and friendly
14 September 2026
Unprompted review
Reply from Vodafone UK - White City
Hey Massimo,
Thanks for the lovely review and fantastic support for Dennis. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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