Soha was very approachable, answered my queries without issue. Felt comfortable and well looked after. Nice manner and approach. I appreciated her help.
Company replied
Location
Switch locationUnit 1092-1093 Westfield Shopping Centre, W12 7GB London, GB
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See what reviewers are saying
Very good customer experience! D’anna is pleasant, listens very well, knows the business and wastes no time of the client. Her smile is a plus
Very good customer service in the store gave me sweets on opening day and very friendly- served by Raman
Company replied
Outstanding service from the Vodafone team member- Hash who helped me and my fiancée. From the moment we walked in, he was friendly, knowledgeable, and genuinely wanted to help us get the best deal... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - White City
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 1092-1093 Westfield Shopping Centre, W12 7GB, London, United Kingdom
4.9
Excellent
545 reviews
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This is a customer ermias stephan is…
This is a customer ermias stephan is work really nice job I like his customer service and I give him 100%
19 November 2024
Unprompted review
Reply from Vodafone UK - White City
Hi Ermias,
These are lovely kind words of feedback. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
A great customer service from Hai and…
A great customer service from Hai and very professional 😊
18 November 2024
Unprompted review
Reply from Vodafone UK - White City
Hi Paula. Thank you for your review for Hai. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joshua was absolutely outstanding
Joshua was absolutely outstanding. Clear, concise and fantastic communication. I was led to the deal that was right for me and my lifestyle. I recommend that Joshua is used to lead, coach and mentor new employees.
16 November 2024
Unprompted review
Reply from Vodafone UK - White City
Hi,
Thank you for taking the time to leave us a 5 star review! We're glad the team was able to provide you with the best deal suitable for your needs.
Thanks,
The Vodafone Social Media Team
Thank You Joshua
Joshua was a brilliant sales assistant, helped both me & my husband to find a new SIM only deal. Great conversation and professionalism.
16 November 2024
Unprompted review
Reply from Vodafone UK - White City
Hi Emma,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and congrats on the new SIM deals.
Thanks,
The Vodafone Social Media Team
Great service from Stephan
Stephan is super nice and kind! Thanks for great service 👍👍
14 November 2024
Unprompted review
Reply from Vodafone UK - White City
Hi Haelin. Thank you for your review for Stephan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service at Vodaphone
Danna was really sweet and patient with me as I had numerous questions about vodaphone offers she even gave me a 10% discount as I was considering their plan. I highly recommend coming to the vodaphone at Westfield Shepherds Bush.
11 November 2024
Unprompted review
Reply from Vodafone UK - White City
Hello, Nathaniel,
It's always our aim to provide a helpful service, so it's great to hear that Danna delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Asma was soo helpful brilliant service.
10 November 2024
Unprompted review
Reply from Vodafone UK - White City
Hello,
It's great to hear about the positive experience which you've had with Asma. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Today’s experience was awesome from the…
Today’s experience was awesome from the moment I was greeted and introduced to Larisa who helped me with everything I needed today. She was polite, friendly and made me feel very comfortable and was super happy with choosing the best option. 10 out of 10 !
8 November 2024
Unprompted review
Reply from Vodafone UK - White City
Hey Austin,
Thanks for letting us know what an amazing job Larisa did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rumana was really kind and help me with…
Rumana was really kind and help me with everything I needed. She also gave me the best possible discount.
7 November 2024
Unprompted review
Reply from Vodafone UK - White City
Hey,
Thanks for letting us know what an amazing job Rumana did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good behaviour and Good Communication
Good behaviour and Good Communication
6 November 2024
Unprompted review
Reply from Vodafone UK - White City
Hey Mohsin,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mary is efficient professional and kind…
Mary is efficient professional and kind - great job. Lucky Vodafone to have her
5 November 2024
Unprompted review
Reply from Vodafone UK - White City
Hi Ros,
Thanks for the excellent review, your feedback is really appreciated! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer experience from Tyler…
Great customer experience from Tyler would highly recommend seeing him!!!
5 November 2024
Unprompted review
Reply from Vodafone UK - White City
Hi Christel,
Thanks for sharing your fabulous feedback for Tyler. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very good service and very helpful
Very good service and very helpful
5 November 2024
Unprompted review
Reply from Vodafone UK - White City
Hi Lefteri,
Thanks for the great review, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Rumana and the team were so helpful!
Rumana and the team were so helpful!
4 November 2024
Unprompted review
Reply from Vodafone UK - White City
Hi Nick,
Thank you for taking the time to leave us a 5 star review!
Thanks,
The Vodafone Social Media Team
I was assisted by Sudenaz
I was assisted by Ms.Sudenaz, very smart, intelligent and more importantly a kind lady who knew her stuff. Had a quick change over from EE to VOD.
Really grateful also to Mr.Ravi very cool guy, very approachable.
Many thanks.. my work was done at the level better then I expected.
4 November 2024
Unprompted review
Reply from Vodafone UK - White City
Hi Austin,
Thank you for taking the time to leave us a 5 star review! We're happy you had such a great experience with us when moving from EE.
Thanks,
The Vodafone Social Media Team
Reply from Vodafone UK - White City
Hey Ethan,
Thanks for letting us know what an amazing job Sudanez did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks to Asmaa ar wesfield s/centre…
Thanks to Asmaa ar wesfield s/centre for getting me out of trouble and Chadi there both stars.
3 November 2024
Unprompted review
Reply from Vodafone UK - White City
Hey Warren,
Thanks for letting us know what an amazing job Asmaa at our Westfield Centre store did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
10/10 experience with Larisa
Larisa helped me all the way through and solved all technical issues. Great service, she made it super easy to understand!
2 November 2024
Unprompted review
Reply from Vodafone UK - White City
Hey Alina,
Thanks for letting us know what an amazing job Larisa did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stephan at vodafone one of the best…
Stephan at vodafone one of the best services received I have taken 5 contracts out for business. He guided with Patience and helped
1 November 2024
Unprompted review
Reply from Vodafone UK - White City
Hello, Karsh,
It's always our aim to provide a helpful service, so it's great to hear that Stephan delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience
Great experience, very helpful, 100% would reccomend ro see Tyler in vodafone white city store.
1 November 2024
Unprompted review
Reply from Vodafone UK - White City
Hello, Beatrice,
Thanks for letting us know what an amazing job Tyler did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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