Vodafone UK - Widnes Reviews 

566
•
TrustScore 5 out of 5

5.0

Unit 6 , Green Oaks Shopping Centre, WA8 6UB Widnes, GB

•

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Rated 5 out of 5 stars

Ron made the experience very simple and straightforward. When I upgraded my phone last time, the colleague put my tariff onto the wrong phone and it was difficult to rectify. However, Ron ensured that... See more

Company replied

Rated 5 out of 5 stars

Called into the Widnes branch to see about changing Broadband didn’t know what to expect. Was seen by Beth who was extremely helpful, explained everything and it was all done quickly no phoning aroun... See more

Company replied

Rated 5 out of 5 stars

Great experience in store. So helpful and nothing was too much trouble. Connor found me an excellent deal and gave lots of really good advice. Also cheaper than what was being offered online. Simil... See more

Company replied

Rated 4 out of 5 stars

No issues , But a good coffee in store would make the experience great 😊

Company replied


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  • Unit 6 , Green Oaks Shopping Centre, WA8 6UB, Widnes, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

566 reviews

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5.0

All reviews

(566)

42,851 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience in store

Great experience in store. So helpful and nothing was too much trouble. Connor found me an excellent deal and gave lots of really good advice. Also cheaper than what was being offered online.
Similarly,Tony on the trade in visit made the experience equally easy and enjoyable which for a technophobe is saying a lot !! Would recommend you go to store and not buy online.
Thanks

14 August 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beth was brilliant

Beth was brilliant, this is probably the best sales person I have dealt with at Vodafone and I have been a customer for 25 years.

13 August 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service by Tony

Great customer service by Tony. Very polite and friendly thank you

13 August 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

"Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Perfect man Ash

Perfect man Ash
Highly recommend

10 August 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Tayfun,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ashley was amazing

Ashley was very imformitive an honest with package he provided me

10 August 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Deborah,

Thanks for the lovely review and fantastic support for Ashley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jonny amazing service

9 August 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Jane,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help and friendly.

Jonny was a great help with sorting out our new phones! Very informative and friendly! Thanks!

5 August 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Lauren,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

i bought a new sim deal from johnny!

i bought a new sim deal from johnny!! and fabulous customer service from all staff!!

5 August 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Alishia,
Thanks for the lovely review and fantastic support for Johnny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were assisted by Ron

We were assisted by Ron, he was very accommodating and patient with our queries.

4 August 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Anna,
Thanks for the lovely review and fantastic support for Ron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Beth very helpful…

Great service from Beth very helpful and pleasant

3 August 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service
Ron at the Widnes store made things quite simple and easy

2 August 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Khan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

Amazing service, helped me out so much hokey recommend Conner was amazing

2 August 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Lucy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone, Widnes

Excellent service and money saving advice from Ron at Widnes

2 August 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes


Hey John,

Thanks for the lovely review and fantastic support for Ron.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful member of staff

Really helpful member of staff. Connor was really helpful. Pleasant experience.

2 August 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Leslie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade

Our sales person Bethany was really clear and professional,made the process easy and stress free and no pressure at all. Credit to the company

1 August 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Sarah,
Thanks for the lovely review and the fantastic support you’ve shown for Agent.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beth was amazing

Beth was amazing, super patient and helped with alll my questions.
I came away worth the phone and deal plan I was looking for at the price I was happy with,

1 August 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Nicky,

Thanks for the lovely review and fantastic support for Beth. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into store to upgrade my contract

Came into store to upgrade my contract.

I was seen to by Tony who was extremely helpful and hospitable. We came to a great agreement which saved a lot of money.

Would definitely recommended it here. Nice environment.

1 August 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent friendly service.

Excellent friendly service.

31 July 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi Andrew, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service in Vodafone…

Great customer service in Vodafone widnes. The customer assistant was called Ron.

30 July 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Sandra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Widnes, excellent customer service

Pleasant interaction with Bethany in-store, very knowledgeable, was super helpful and helped me decide to upgrade current phone. Helped me walk away paying less for more. Highly recommend using this store instead of online. Real human customer service.

27 July 2026
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Jamie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Bethany.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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