Called into the Widnes branch to see about changing Broadband didn’t know what to expect. Was seen by Beth who was extremely helpful, explained everything and it was all done quickly no phoning aroun... See more
Company replied
Unit 6 , Green Oaks Shopping Centre, WA8 6UB Widnes, GB
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Called into the Widnes branch to see about changing Broadband didn’t know what to expect. Was seen by Beth who was extremely helpful, explained everything and it was all done quickly no phoning aroun... See more
Company replied
Great experience in store. So helpful and nothing was too much trouble. Connor found me an excellent deal and gave lots of really good advice. Also cheaper than what was being offered online. Simil... See more
Company replied
Came into store to upgrade my contract. I was seen to by Tony who was extremely helpful and hospitable. We came to a great agreement which saved a lot of money. Would definitely recommended it... See more
Company replied
No issues , But a good coffee in store would make the experience great 😊
Company replied
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Unit 6 , Green Oaks Shopping Centre, WA8 6UB, Widnes, United Kingdom
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Excellent service friendly talked us through everything 👍😃

Reply from Vodafone UK - Widnes
Johnny was brilliant would definitely come again just got my new phone 👌

Reply from Vodafone UK - Widnes
Ash was very knowledgeable, answered all my enquiries in a way that was easy to understand for a non I.T. person.
Would really recommend this service..
Fantastic !!!!
Thanks Ash.

Reply from Vodafone UK - Widnes
Ash was very professional & knowledgeable.
We fired lots of questions & nothing was too much trouble. Very patient & answered all our questions in a way we understood.
Great experience.

Reply from Vodafone UK - Widnes
Ash was friendly , helpful , approachable and knowledgeable.
His patience and understanding were greatly appreciated.
Superb customer service !

Reply from Vodafone UK - Widnes

Reply from Vodafone UK - Widnes
Ash has been absolutely fantastic today
Probably the best service I have ever had say thanks to him for me

Reply from Vodafone UK - Widnes
Excellent customer service from Bethany in the Widnes store will be going there from now on, thank you

Reply from Vodafone UK - Widnes
Spoke to bethany about upgrading my 4 account she was excellent and saved me £75 per month with better internet speeds on my broadband band and better gd usage highly recommend popping in and having a chat to save you money

Reply from Vodafone UK - Widnes
Beth was great, she helped me throughout the whole broadband process. Amazing customer service and made getting broadband as a first time home owner so easy. Great value for money for highly rated Internet.

Reply from Vodafone UK - Widnes

Reply from Vodafone UK - Widnes
Was helped massively by ron he was brilliant with getting a new phone

Reply from Vodafone UK - Widnes
Went in and had a great experience- very knowledgeable and friendly staff. Big thank you to Jonny for helping both me and my partner sort out a new phone and a new sim only deal.

Reply from Vodafone UK - Widnes
Staff were amazing in the shop, very quick and easy

Reply from Vodafone UK - Widnes
My phone broke 3 days ago - probably the worst 3 days ever! Tony from the Widnes store was absolutely fantastic - knowledgeable, caring and great customer care! Thanks so much. 😁

Reply from Vodafone UK - Widnes
Visited store today, Jonny was amazing and very helpful!

Reply from Vodafone UK - Widnes
Very helpful and easy service to upgrade to new phone.

Reply from Vodafone UK - Widnes
Ash was great. Really professional and friendly. Explained everything perfectly. Top job

Reply from Vodafone UK - Widnes
Ash at Vodafone amazing in every aspect of service,never had anyone so dedicated to helping. Definitely an asset to the company. Thank you so much

Reply from Vodafone UK - Widnes
First time visiting this shop, normally shop at St Helens. Jonny sold me a new sim, will return great service

Reply from Vodafone UK - Widnes
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